We would like to request another feature of customizing email alerts/rules. While we understand that alerts are important, we don't really need to be sending all of them to everyone that is in any role.
As an example, our IT Field Engineers (ITFE) are on our Service Desk role within Sophos. They are receiving alerts for the entire company. When you're receiving several alerts per day and they don't pertain to your 'region' - they get ignored. After so long you stop paying attention to them (I myself will admit to this behavior).
Basically, we're looking for a way to customize some rules, or at the minimum, customize who receives alerts.
We sincerely appreciate the care you put into the feedback you receive!