Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Ability to import/export Whitelists

    When migrating third party or existing Sophos email protection solutions to Email Gateway there is currently no way to import a txt or csv Whitelist, as per other email protection solution providers, including existing Sophos applications.

    This would be a very useful feature to have, particularly when a partner has many customers that could utilise a common Whitelist that the administrator can apply easily across the board and especially when an individual customer has built a list of several thousand domains that it would not be convenient to add to their new Cloud Gateway, one at a time.

    20 votes
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    6 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Select All" checkbox at top of Alerts pages

    A "Select all" button or checkbox at the top of the Alerts pages. In some cases there are many informational alerts that just need to be marked as acknowledged, so it would be easier to just check "Select All" and then deselect the ones that shouldn't be selected.

    This feature may be useful to have on other pages with selection checkboxes, as well.

    20 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Client Removal

    Please provide an option to complete a remote uninstall from the Sophos Central console. If a machine is lost/stolen or a user leaves the company with the machine, the license will still be active in our console. Deleting the machine still allows the device to connect to central console and provide updates. There should be a way for Sophos to uninstall itself once it connects to central console, if the 'remote uninstall' command/option has been initiated by an admin from the central console. Thanks!

    19 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reporting and Events

    Need better reporting.
    Need a report for computer with Tamper Protection disabled.
    Need to be able to filter events for all Bad events or for specific text within events.

    19 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sophos Central allow for partial search and wildcards when searching for Computers and other items.

    Sophos Central should allow for partial search and wildcards when searching for Computers and other items. This is especially useful when search for computers when you don't know the full computer name or IP.

    19 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. More detailed information in logs, reports

    Hello,
    I have several items that would make Sophos Email gateway more useful.
    1. A detailed report showing what Sandstorm actually caught. From an admin's point of view just knowing something happened is not useful. If I had an idea of where a message came from and why it tripped Sandstorm, I could possibly make adjustments to protect us better in the future.
    2. A clear reason on the summary page on why a message was deleted or quarantined would be helpful. While you can usually figure it out in the message source information, that is not very time efficient.…

    18 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Quarantine and PUA cleanup not working the way I want.

    Today Sophos automatically cleaned up a PUA that I did not want cleaned up. I had no way to go into quarantine and restore the file. I would like to be able to do that preferably from Central. I would also like to be able to not automatically clean up PUAs but continue to automatically clean up malware. There is no distinction in the settings.

    18 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    18 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Unable to see the status of progress for Scanning/Updating in Sophos Central Admin Console

    When we initiate a scan or update in Sophos Central Admin Console, we are not able to see the status of progress in the admin console.

    18 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Website Category Lookup Tool

    There really should be a URL Website Category tool built into the Web Protection page since Sophos Categories are not easily recognized for particular sites that we are looking to whitelist.

    17 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Hide tray icon on terminal servers - Server Protection Advanced

    Please give us an option in the policy to disable the tray icon or the tray icon information balloons. If an event is triggered on terminal servers, every logged in user on this terminal server sees a balloon with the triggered event and the issuing user account. This can be very embarrasing to the user.

    17 votes
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    Awaiting reply from Submitter  ·  5 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Agent Version

    A column added to "Computer Report" logs and reports that displays current version of endpoint software for each computer. We have a few computers that are not automatically updating to the latest version and this information would be useful.

    17 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sync Computer Objects & OU Structure from Active Directory

    Enable the Sync of Computer Objects and OU Structure from Active Directory as this would be beneficial from a management perspective.

    This was previously a feature of the on-premise Sophos Enterprise Console and it's very much missed.

    17 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Automated reports via e-mail in Sophos Central

    Automated reports! We should have the ability to configure automatically generated reports to be sent out via e-mail. This is a rather important feature that is lacking. I'm surprised this functionality is not available.

    17 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Delete unused machines in bulk

    We have 361 machines that have been inactive for 2 months plus.

    Let me select all these machines and select remove...Export to CSV or PDF does not help with removing these machines.

    Or in Devices filter computers by "Endpoint Last Used".

    Thanks

    Will

    17 votes
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    3 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. tamper protection by group membership

    Group devices and enable or disable Tamper Protection for that group.

    17 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Full Control Cache Update Locations

    Control Cache Update Locations- We should have the ability to set the cache update location in Sophos Central. We have multiple locations and we see computers NOT updating locally and reaching across the MPLS and IPSEC tunnels to update from a remote locations instead of updating locally. This creates unneeded traffic on our network and slows down update time. Please fix this or give us full control to set primary and secondary update locations by computer groups.

    17 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make the Sophos Central Dashboard More Responsive

    Sophos Central is always horribly slow. It can take minutes for pages to load, today I get a 500 Server Error when clicking on items in the alerts list.

    All in all I would say the Sophos Cloud Service has one of the worst experiences of any SaaS I have ever used.

    17 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow end users to whitelist senders/domains from their quarantine

    Allow end users to whitelist senders/domains from their quarantine self service.
    Currently, genuine emails can only be whitelisted by an administrator on an organisational level.

    17 votes
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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Scan results

    When a scan is finished, all you see in the cloud is "Scan my computer complete". It doesn't indicate anything other than the scan completed, meaning there are no results or how many files where scanned, or well any details at all. It would be extremely helpful if there was more information provided.

    17 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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