Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Reporting and Events

    Need better reporting.

    Need a report for computer with Tamper Protection disabled.
    Need to be able to filter events for all Bad events or for specific text within events.

    23 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tamper Protection requirement

    Tamper Protection needs the ability to set a new password for the whole site. individual randomly generated passwords are a massive inconvenience and time waste.

    23 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Self-dismissive alerts if the threat no longer exists or if the infected no longer exists.

    Client would like self-dismissive alerts if the file in question (infected) no longer exists (deleted or move) so it no longer appears to be a prevalent issue in the alerts page.

    23 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Event Log Report TO FIND System with Tamper PROTECTION Disabled

    Need Event Log Report TO FIND System with Tamper PROTECTION Disabled
    FIND System with Tamper PROTECTION Disabled

    We have multiple Admins on Central and Sometime during T/S the Tamper Protection is TURNED OFF for few systems. However if the ADMIN does not roll back its a RISK.

    Need an AUDIT LOG REPORT for Systems with Tamper protection TURNED OFF

    22 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Tamper Protection - Reports

    A Tamper Protection report, ability to get a spreadsheet of TP through the entire portal(all clients), E-mail alerts to inform the Partner if TP had been turned off in portal(12-24 hours).

    Create a policy to force Tamper Protection in the portal back on after an update/reboot.

    22 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Hide tray icon on terminal servers - Server Protection Advanced

    Please give us an option in the policy to disable the tray icon or the tray icon information balloons. If an event is triggered on terminal servers, every logged in user on this terminal server sees a balloon with the triggered event and the issuing user account. This can be very embarrasing to the user.

    22 votes
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    Awaiting reply from Submitter  ·  7 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. More Robust Reporting

    Would like to see more robust reporting. An executive summary report or a report that you can view at a high level and know things are covered. It would also be nice to have the ability to send reports to an e-mail or schedule them to run and be sent.

    22 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Unable to see the status of progress for Scanning/Updating in Sophos Central Admin Console

    When we initiate a scan or update in Sophos Central Admin Console, we are not able to see the status of progress in the admin console.

    22 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Scan results

    When a scan is finished, all you see in the cloud is "Scan my computer complete". It doesn't indicate anything other than the scan completed, meaning there are no results or how many files where scanned, or well any details at all. It would be extremely helpful if there was more information provided.

    22 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. More detailed information in logs, reports

    Hello,
    I have several items that would make Sophos Email gateway more useful.
    1. A detailed report showing what Sandstorm actually caught. From an admin's point of view just knowing something happened is not useful. If I had an idea of where a message came from and why it tripped Sandstorm, I could possibly make adjustments to protect us better in the future.
    2. A clear reason on the summary page on why a message was deleted or quarantined would be helpful. While you can usually figure it out in the message source information, that is not very time efficient.…

    21 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tools for cleaning up the device and user database

    Tools for keeping the user and device database clean are sorely needed. Currently there is no way to remove multiple inactive users or devices. Each must be removed individually, a horribly inefficient way of cleaning up the database. Even better still would be an automated process that examines the user & device database and automatically removes inactive accounts, based on administrator criteria. For example, I'd like to be able to configure the management portal to automatically remove any user account that has been inactive for 30 days or more. The same could be said for inactive devices - clean 'em…

    21 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delete unused machines in bulk

    We have 361 machines that have been inactive for 2 months plus.

    Let me select all these machines and select remove...Export to CSV or PDF does not help with removing these machines.

    Or in Devices filter computers by "Endpoint Last Used".

    Thanks

    Will

    21 votes
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    5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Client Removal

    Please provide an option to complete a remote uninstall from the Sophos Central console. If a machine is lost/stolen or a user leaves the company with the machine, the license will still be active in our console. Deleting the machine still allows the device to connect to central console and provide updates. There should be a way for Sophos to uninstall itself once it connects to central console, if the 'remote uninstall' command/option has been initiated by an admin from the central console. Thanks!

    21 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to import/export Whitelists

    When migrating third party or existing Sophos email protection solutions to Email Gateway there is currently no way to import a txt or csv Whitelist, as per other email protection solution providers, including existing Sophos applications.

    This would be a very useful feature to have, particularly when a partner has many customers that could utilise a common Whitelist that the administrator can apply easily across the board and especially when an individual customer has built a list of several thousand domains that it would not be convenient to add to their new Cloud Gateway, one at a time.

    21 votes
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    7 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sophos Central allow for partial search and wildcards when searching for Computers and other items.

    Sophos Central should allow for partial search and wildcards when searching for Computers and other items. This is especially useful when search for computers when you don't know the full computer name or IP.

    21 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Automatic re-enabling of tamper protection after interval

    reminder that tamper protection is disabled or automatic re-enableing after time delay

    20 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Agent Version

    A column added to "Computer Report" logs and reports that displays current version of endpoint software for each computer. We have a few computers that are not automatically updating to the latest version and this information would be useful.

    20 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sync Computer Objects & OU Structure from Active Directory

    Enable the Sync of Computer Objects and OU Structure from Active Directory as this would be beneficial from a management perspective.

    This was previously a feature of the on-premise Sophos Enterprise Console and it's very much missed.

    20 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. virus alerts

    Virus/Malware alert

    A alert needs to be sent to an administrator regardless of whether or not the virus was cleaned up or not.

    20 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Full Control Cache Update Locations

    Control Cache Update Locations- We should have the ability to set the cache update location in Sophos Central. We have multiple locations and we see computers NOT updating locally and reaching across the MPLS and IPSEC tunnels to update from a remote locations instead of updating locally. This creates unneeded traffic on our network and slows down update time. Please fix this or give us full control to set primary and secondary update locations by computer groups.

    20 votes
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    6 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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