Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Suggest an Idea for Sophos Central...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. InterceptX Root Cause Analysis (RCA) cases do not generate alert email

    I have had InterceptX Root Cause Analysis (RCA) cases detected with low, medium, and high priorities -- but none of them generated an alert email.

    It is very important that they do so, because RCA cases imply that malicious code has attempted to run on an endpoint, and this requires manual investigation to ascertain the cause.

    At the moment it appears that the only way of noticing if you have a new RCA case to deal with is if you manually go Dashboard -> Endpoint Protection -> Root Cause Analysis.

    26 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Scan status

    There should be some sort of indication that a scan is running on a computer when it is triggered in the cloud. From what I can tell there is no indication that a scan is currently running or how far along it is, after pushing the "Scan Now" button.

    26 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sophos Central Email Quarantine settings

    We need this...

    1. I can’t set the Send a quarantine summary email more than once a day.

    2. If you want to select the country you cannot use the drop-down list keyboard shortcut.

    25 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need Event Log Report TO FIND System with Tamper PROTECTION Disabled

    FIND System with Tamper PROTECTION Disabled

    We have multiple Admins on Central and Sometime during T/S the Tamper Protection is TURNED OFF for few systems. However if the ADMIN does not roll back its a RISK.

    Need an AUDIT LOG REPORT for Systems with Tamper protection TURNED OFF

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. view computer with tamper protect off

    some way to see all the computers with tamper protection turned of would be good.

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. License

    Delete or edit the individual parts of the license when expired or N/A.

    So that they're not showing an expired notification or a 2999 end-date in Central Admin or Central Partner.

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Request to whitelist via ip address in Sophos Central Email Gateway

    Customer is requesting for an option to whitelist via ip address in Sophos Central Email Gateway

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Group Based Reporting

    Ability to generate a report based on groups. This will allow reports to be generated and given to department heads to review usage etc. This could include policy violation, web statistics etc.

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Role customization

    Please create a feature that allows for custom security roles to be created, and/or for the existing default roles to be customized so we can better determine who receives notifications or restrict access to users.

    23 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Reinstall Endpoint Protection" Doesn't Do Anything

    "Reinstall Endpoint Protection" is offered as an action on the Alerts page; however it only links to the download page. There is no ability to actually reinstall endpoint protection so it is pointless offering this as an action. Functionality needs to be developed to reinstall from Central Admin, to problem endpoints. Thanks

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Domain Controller Automatic exclusions

    Sophos,

    Can you please allow for recommended exclusions for domain controllers to be configured automatically, similar to how Sophos configures exclusions for SQL and Exchange.

    Thank you
    Aodhan

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Update Cache Selection

    I work for a Sophos Partner, and have encountered some issues with the Update Cache functionality for a number of customers due to the Cache Selection algorithm only comparing the BITS of the address, and using this to find the nearest cache.

    For one customer, this results in all WAN users using the lowest bandwidth site, and effectively shutting this site down with 1200 clients updating from this site.

    One of the customers has had the EA access enabled for Message Routing, and this also enables them to assign computers to use a specific update cache. This is on a…

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adding Peripheral Exemptions

    The Add Peripheral Exemptions table which shows detected peripherals is not user friendly, the columns do not appear to scale, which makes finding the target device more difficult to locate.
    Can the columns scale automatically?

    In addition, on the Add Peripheral Exemptions screen, when trying to locate a device you cannot sort/filter the columns by name or model which makes finding the device more difficult to locate.
    Can the ability to sort by column be added?

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to export and import Global Exclusion

    When we have new MSP client, we have to add Global Exclusion every time. We need a way to export global exclusion from exiting MSP client and import it to new MSP client.

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Self-dismissive alerts if the threat no longer exists or if the infected no longer exists.

    Client would like self-dismissive alerts if the file in question (infected) no longer exists (deleted or move) so it no longer appears to be a prevalent issue in the alerts page.

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Enable Tamper Protection by Group Policy, not just Globally

    We need the ability to enable/disable tamper protection with a group policy like in on-premise Enterprise Console. Having to do it Globally is terrible.

    We've had a number of instances where initial installation has gone bad -- getting far enough that tamper protection has gone into effect, but not far enough that we can turn off tamper protection for the individual client. Sophos Support has suggested that we turn off TP globally while we complete our rollout. That's ridiculous. If we could turn on TP in group policy, I would have it off in Base Policy to keep it from…

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tamper Protection requirement

    Tamper Protection needs the ability to set a new password for the whole site. individual randomly generated passwords are a massive inconvenience and time waste.

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Role and Group Management

    Request the ability to do the following Role and Group functionality:

    * Disabling alerts for OoB Admin Roles.
    * Adding a new/custome Roles.
    * Assigning groups to a Role.

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Configure and automatically email reports

    I would like to be able to automate monthly reports. It would be great to have more options on generating reports and automatically emailing them.

    20 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to email reports automatically

    automatically delivered reports via email

    We need the ability to automatically deliver reports via email, as a CSV or PDF. This is so we can compare the list of managed computers against the active directory so we can generate a list of unmanaged computers

    20 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.