Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Support MFA in active directory sync tool

    It would be nice if you didn't have to disable MFA on the account the AD sync tool uses. The tool should be updated to accept MFA during setup and then be handled appropriately to avoid needing to re-authenticate during normal use.

    18 votes
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    6 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Global Exclusion for Endpoint and Server separated

    Global Exclusion should be available for Endpoint and for Server. Not one for all as EP and Server exclusions are very different.

    9 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Red Heartbeat Alerts - Firewall

    When you have a Firewall managed by Central, it is needed to know what Firewall is showing the logs os heartbeat.

    7 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Help desk users to manage only particular groups.

    Help desk users to manage only particular computer groups.

    We want to assign help desk roles that can only manage the group of the country they are on.
    They are all from the same company with branches in different countries.
    One admin will manage every location and we want one help desk per country.

    We have been told by a Sophos technician that this is not possible and we would really need this feature.

    Thank you!

    7 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  5. More granular control for permissions in Sophos Central

    Currently there are many actions that only super-admin can take, such as remove PCs and add/remove PCs to groups. There should be more options for admins to be able to do some super-admin actions, but not others such as editing policies. This way we can empower people to manage the rollout of Sophos and policies such as Full Disk Encryption, without being able to change/edit the policies.

    7 votes
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    2 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Intercept X licensing and User deletion policy.

    Your licensing policy seems extremely flawed with Sophos Central and Intercept X. I assign a license to a user. That user leaves the company. I remove the license from that user and make sure the software is un-installed from his laptop. Yet my licensing count doesn't change. A month of working with your tech support and all they can suggest is I manually delete that user from the system to free up the license. Did that, your system however doesn't really remove users for 90 DAYS!! What in the heck? I have never heard of that in my 20+ years…

    6 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  7. what users are members of multiple groups

    Need to be able to determine what users are members of multiple groups and the groups they are members of.

    5 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Trennung Admin User für Antivirus und XG Firewall

    Bitte eine Trennung der Admin Berechtigungen für Antivirus und XG Firewall durchführen. Es wäre ein sehr guter Schritt, wenn es eine Möglichkeit gibt einen Admin für den Kunden so einzustellen, dass dieser keine Möglichkeit hat auf die Firewall zuzugreifen. Denn in vielen Fällen sind es unterschiedliche Zuständigkeiten zwischen Firewall und Antivirus. So wäre es von Vorteil, dass User1 nur die Möglichkeit hat Einstellungen am AV vorzunehmen und User2 hingegen nur auf der Firewall Einstellungen anpassen darf. Denn jeder dieser User hat auf den anderen Einstellungen nichts zu ändern, da diese Einstellungen nicht in seinem Fachgebiet liegen.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sorting data in Threat Analysis

    I want to search the Threat Analysis Center - Detected Threat Cases. It would be very convenient if I could sort by the user name or device as well as be able to search for a particular user or device

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  10. ad sync

    Have the ability to use a service account the does not require an email address for AD Sync.
    The Sync service access rights should be base off "least privilege", instead of Admin Access.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Assign Devices to a Group

    When adding Devices to a group can you please allow us to add more than one at a time. Doing 60 new computers to a group takes a long time when doing it one at a time.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  12. don't require creation of local Sophos password when using Azure AD SSO in Sophos Central

    When we have Azure AD integration turned on in Sophos Central, a user must first go any create a Sophos Central password before the sign-in with Microsoft Account function works which defeats the purpose of the integration.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  13. SSO

    With SSO enabled, it would be nice to disable the ability to login with legacy email logins so that we can just use Azure SSO for admin/user logins. If someone with an email in the system tries to log in, it give it a message saying they need to use SSO to login.

    4 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create new MFA setting to default new admins with MFA enabled

    MFA - Add MFA behavior of "All admins require MFA with exceptions". Instead of having to manually add MFA to an admin after the user has been created. Default it to the user requiring MFA unless otherwise specified. That way if an admin is created a second step is no longer required to enable MFA when the user is provisioned. Reducing risk, as well as allowing the AD Sync utility to continue to work.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. FEATURE REQUEST: Retain Computer List Upon Returning to Computer Search Page

    Bug Fix/Feature Request for Sophos Central Admin:

    Feature: Computer Search

    When performing a search on computer devices to check health status, you get a list of desired computers displaying either of the following 3 statuses: All Health Status, Computers with a medium or bad status, Computers with a bad status. When user selects a specific computer, more device detail information is displayed. However, when you go back to the previous screen, the previous list is no longer displayed; page is back to default.

    NEW IDEA PALMDALE SCHOOL DISTRICT IS REQUESTING:
    REASON: FOR EASIER END-USER MANAGEMENT (SAVE ALOT OF TIME &…

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Security Key for AD Synch In Lieu of Admin Account

    I do believe, that as a security company, you have a huge security flaw in your "AD Synch" application configuration. We're required to use an Admin's login WITHOUT MFA enabled in order to be able to connect the AD Synch to the cloud control. I think this should be re-configured to where we can create a secure key of like 64 characters for this purpose. It should not be a user's account with any role, unless you create a role specific for the AD Synch. But, then again, you would never want to login to cloud control with that account.…

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Change ownership of devices within sophos central

    It would be nice to be able to manually change the ownership of a device in Sophos Central's web ui from one user to another without having to uninstall from the old user and re-install under the new users credentials on the device.

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Synchronised Security XG Firewall CA certificate distribution

    It would be useful if we have XG Firewall with heartbeat to an endpoint to use the installed agent to deliver the web browsing CA from the firewall if the option is chosen.
    This would allow valid clients to be automatically provided the correct certificates, especially useful in these waning days of AD GPOs as Azure takes over.

    3 votes
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  19. Allow archive of user accounts for employees who have left the company

    For users who have left the company, allow an archive option so that their Sophos account is invalidated but administrators can still view the user/device history.

    3 votes
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  20. Automate Central Self Service Portal (SSP) email process with syncing of new devices

    Automate Central Self Service Portal (SSP) email process with syncing of new devices.

    We want to use SSP to allow users to retrieve their own Bitlocker recovery key instead of needing to go through a Central admin.

    At the present moment, sending setup emails is a manual process, either sending to all users or specific.

    We would like to be able to automate the process so when a new user/ device is synced in Central, it automatically sends the user the email to sign up to SSP.

    This would be a nice feature as the current process requires us to…

    3 votes
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