Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. SAML login support for cloud console

    This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

    86 votes
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    23 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Deletion of Central Accounts

    If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

    a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
    b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
    c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

    82 votes
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    Under Review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. SAML

    Would like to see SAML supported as an Authentication Method on the Cloud Portal. This is a very basic part of removing Administrative Access to management portals for internal/external audits.

    51 votes
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    Under Review  ·  9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to add new Roles or edit existing Roles

    It would be useful to be able to add custom Roles under Role Management, or be able to amend the existing roles (such as Super Admin, Admin, Help Desk or Read-only).

    40 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sophos Central Grouping feature & AD Sync improvements

    It would be nice to improve the AD Sync Client with following features:
    - AD Sync on OU level
    - Sync Computer Objects in Security Group Object and apply a Synced Security Group Object as Computer Group in the Sophos Central Web-GUI. Like this is with the User Objects already implemented.

    39 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Increased API functionality

    Request from customer:
    A better API to ServiceNow than just sending emails into it would be great. The ability to flip a switch in Central, tell it about my ServiceNow instance and it automatically pre-populates a SNOW incident with all the details of each alert would be extremely useful.

    35 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Automatic cleanup options for old machines

    We have over 3000+ machines that have not checked in for over a month. We NEED some way to either set a policy to automatically cleanup old/inactive machines or at least be able to select in bulk and delete them.

    28 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow us to filter and select alerts!

    For the love of God, please allow us to filter and select multiple Alerts to clear on the alert screen. We may have 100s of alerts for the same thing and, after resolving it, having to select each individual alert to clear it is ridiculous. It makes the alerts in our console completely useless.

    27 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Scan status

    There should be some sort of indication that a scan is running on a computer when it is triggered in the cloud. From what I can tell there is no indication that a scan is currently running or how far along it is, after pushing the "Scan Now" button.

    27 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sophos Central Email Quarantine settings

    We need this...

    1. I can’t set the Send a quarantine summary email more than once a day.

    2. If you want to select the country you cannot use the drop-down list keyboard shortcut.

    25 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need Event Log Report TO FIND System with Tamper PROTECTION Disabled

    FIND System with Tamper PROTECTION Disabled

    We have multiple Admins on Central and Sometime during T/S the Tamper Protection is TURNED OFF for few systems. However if the ADMIN does not roll back its a RISK.

    Need an AUDIT LOG REPORT for Systems with Tamper protection TURNED OFF

    24 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adding Peripheral Exemptions

    The Add Peripheral Exemptions table which shows detected peripherals is not user friendly, the columns do not appear to scale, which makes finding the target device more difficult to locate.
    Can the columns scale automatically?

    In addition, on the Add Peripheral Exemptions screen, when trying to locate a device you cannot sort/filter the columns by name or model which makes finding the device more difficult to locate.
    Can the ability to sort by column be added?

    24 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update Cache Selection

    I work for a Sophos Partner, and have encountered some issues with the Update Cache functionality for a number of customers due to the Cache Selection algorithm only comparing the BITS of the address, and using this to find the nearest cache.

    For one customer, this results in all WAN users using the lowest bandwidth site, and effectively shutting this site down with 1200 clients updating from this site.

    One of the customers has had the EA access enabled for Message Routing, and this also enables them to assign computers to use a specific update cache. This is on a…

    23 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to export and import Global Exclusion

    When we have new MSP client, we have to add Global Exclusion every time. We need a way to export global exclusion from exiting MSP client and import it to new MSP client.

    23 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Role customization

    Please create a feature that allows for custom security roles to be created, and/or for the existing default roles to be customized so we can better determine who receives notifications or restrict access to users.

    23 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Role and Group Management

    Request the ability to do the following Role and Group functionality:

    * Disabling alerts for OoB Admin Roles.
    * Adding a new/custome Roles.
    * Assigning groups to a Role.

    21 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. "Select All" checkbox at top of Alerts pages

    A "Select all" button or checkbox at the top of the Alerts pages. In some cases there are many informational alerts that just need to be marked as acknowledged, so it would be easier to just check "Select All" and then deselect the ones that shouldn't be selected.

    This feature may be useful to have on other pages with selection checkboxes, as well.

    20 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    18 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. More Robust Reporting

    Would like to see more robust reporting. An executive summary report or a report that you can view at a high level and know things are covered. It would also be nice to have the ability to send reports to an e-mail or schedule them to run and be sent.

    17 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Agent Version

    A column added to "Computer Report" logs and reports that displays current version of endpoint software for each computer. We have a few computers that are not automatically updating to the latest version and this information would be useful.

    17 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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