Including the ability to add/remove columns and filter results.

For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

This would apply to Endpoint and Server views.

We intend to make this functionality available via APIs as well.

I can see a lot of computers have "Reboot required after software update" alert in the Sophos Central. However, users never get any notifications about the required restart.

Can you modify the user interface such that user will get notification about the restart every 30 minutes, then every 20 minutes, then every 10 minutes and then every 5 minutes?

The uninstall and repair options via console would make it easier to manage a large number of machines, mainly because sometimes it is difficult to get access to some of them.

Suggestions for improvement for Peripheral control policy:
- option to export the "Peripheral Exemptions" list to csv
- filter options in "Peripheral Exemptions"
- sorting options in "Peripheral Exemptions"
- sorting options in "Add Peripheral Exemptions"
- add filter type Computer to "Add Peripheral Exemptions"
- allow the user to resize the window, so that I can read the complete field
- allow to filter by time for a date and time range

When running scans with Sophos Central, there is not status bar that shows the progress of the scans. This feature would be extremely useful when allocating time and resources to specific issues. This feature existed in the Sophos On-Prem solution, so I don't think it should be hard to do.

An alert should be sent when a computer auto isolates itself due to "red health".

add a notes field to peripheral exemptions so I can note why im creating the exemption.

The categories Proxies and Translators should be separate. Many customers would like to block sites categorized as proxies but allow sites categorized as translators. They should be configured like this by default.

Ex. translate.google.com is blocked by default.

Please add the functionality to export personalized exclusions for servers and users/clients and then the ability to re-import them on a different server (group) or users.
In order to facilitate batch export-import of long exclusion lists.

Today Sophos automatically cleaned up a PUA that I did not want cleaned up. I had no way to go into quarantine and restore the file. I would like to be able to do that preferably from Central. I would also like to be able to not automatically clean up PUAs but continue to automatically clean up malware. There is no distinction in the settings.

Request to have Okta integrated as an option for MFA / Single Sign-On, since that is what our organization uses.
See this as a feature request and a High Priority

This report would tell us who needs to be put in groups to have custom policies applied. If new users are added and someone forgets to add them to a group, then after the fact there's no way of knowing without looking at every user's policies.

The Audit logs are lacking in detail and visibility, specifically:

1. When moving devices/computers into groups - the audit logs only show that a change was made to the group itself, not which devices/machines were affected.




2. When a change in product assignment is done (e.g. we remove Device Encryption as an installed product on a device/machine or a group of devices/machines) the audit logs do not show which devices/machines were affected.




3. When changes are made to a Sophos Central policy, what were the actual changes made within the policy.

I think it would be a good idea if you could bulk select protected devices and start and AV scan from the console, we had a suspect email come through and wanted to scan all computers just to be safe, the only way to do this is by creating a policy and applying it to all computers.

Please, allow to set custom messages for the warning or blocking of file downloads or URL's as regulated in Web Control for Sophos Central customers? Similar to what the XG firewalls are allowing.

Thank you

Larry Goncea
Larry@domain-group.com
484.256.4373

Would like to see the MAC Address listed on the Devices tab as well as to be able to export to a CSV file. This would be extremely helpful to those of us managing networks of 4000+ devices. I believe this information must be captured in the Sophos servers so I can't imagine it would be that hard to include in the Device information.

There really should be a URL Website Category tool built into the Web Protection page since Sophos Categories are not easily recognized for particular sites that we are looking to whitelist.

Clearing alerts, It would be best if I don't have to manually select all 500 alerts and acknowledge them. What would be better would be a section for me to select what categories to be alerted. I seriously don't care if a reboot is required after a software update. The computer will restart when it restarts. At this point the alerts are useless to me. Another idea would be the next time the computer scans and doesn't find a threat or issue, that the alert gets cleared. It's a lot of manual labor...

An import function (for eg via csv-file) for serial numbers/device IDs of USB-devices would be very helpful in device control. Lots of SEC-customers with numerous allowed/blocked devices need to plug them all in in order to block /allow them if they migrate to Central.