Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Sophos Agent Removal Tool

    We need a tool to remotely remove Sophos agents.

    570 votes
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    Started  ·  108 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to set Email Alerts setting.

    Send alert from only Servers, specific group etc.
    Email Alerts setting should be more flexible.

    282 votes
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    Planned  ·  39 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Improved device list views

    Including the ability to add/remove columns and filter results.

    For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

    This would apply to Endpoint and Server views.

    We intend to make this functionality available via APIs as well.

    265 votes
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    Started  ·  53 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Change timeout time on console

    Customer would like the ability to change the automatic logout time on the console:

    Company and Contact Information

    Company: Mammoet (Global Support) B.V.

    Contact: Peter van de Groenendaal, peter.van.de.groenendaal@mammoet.com

    Sophos Partner (if applicable): H & R Automatisering, Utrecht, The Netherlands

    Sophos Product Information

    Sophos Product: Sophos Cloud

    Version in Production: v1.0.5 Cloud Server

    Feature Request Summary

    How will this new feature address your business requirements?:
    It will increase our efficiency; we now have to log in again a lot. And especially with long e-mail logins this is not a desired situation.

    How would you rate the importance of this feature?;…

    239 votes
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    45 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offline Endpoint Installer

    Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.

    211 votes
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    Planned  ·  60 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Alert user reboot required after software update is pending

    I can see a lot of computers have "Reboot required after software update" alert in the Sophos Central. However, users never get any notifications about the required restart.

    Can you modify the user interface such that user will get notification about the restart every 30 minutes, then every 20 minutes, then every 10 minutes and then every 5 minutes?

    191 votes
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    24 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

  7. AD Sync - Remove Computers No Longer in AD

    We have a ton of old computers listed that have been retired & removed from AD, but are still listed in sophos. It would be nice if AD sync had an option to automatically clear these up.

    If it's not in AD and it's not reporting as online (For 2 weeks) -> Purge.

    54 votes
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    1 comment  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. SAML

    Would like to see SAML supported as an Authentication Method on the Cloud Portal. This is a very basic part of removing Administrative Access to management portals for internal/external audits.

    46 votes
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    Under Review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Suggestions for improvement for Peripheral control policy

    Suggestions for improvement for Peripheral control policy:
    - option to export the "Peripheral Exemptions" list to csv
    - filter options in "Peripheral Exemptions"
    - sorting options in "Peripheral Exemptions"
    - sorting options in "Add Peripheral Exemptions"
    - add filter type Computer to "Add Peripheral Exemptions"
    - allow the user to resize the window, so that I can read the complete field
    - allow to filter by time for a date and time range

    45 votes
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    7 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tamper protection reports

    Is there a way where we can obtain a report to see if tamper protection has been disabled? If not can we get it added in ASAP?

    39 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Central endpoint - enforce proxy route via wpad for updates

    Central endpoint update configuration will currently read a wpad file and see proxy settings, however if there is more than one route it will take the most direct one with no facility to force the traffic via specific routes / proxies, see sanitized log output below.

    The system sees the proxy settings from the wpad but then still goes direct without the proxy as that is most direct route, we need to be able to set the route for this update traffic.

    =================================
    [ 1760] INFO WindowsProxyDiscoveryWrapper::GetDefaultProxyConfiguration WinHttp default proxy not set
    [ 3456] INFO WindowsProxyDiscoveryWrapper::GetProxyForUrl WinHttp discovered proxies "PROXYFQDN:3128" …

    37 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sophos Central Grouping feature & AD Sync improvements

    It would be nice to improve the AD Sync Client with following features:
    - AD Sync on OU level
    - Sync Computer Objects in Security Group Object and apply a Synced Security Group Object as Computer Group in the Sophos Central Web-GUI. Like this is with the User Objects already implemented.

    37 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tamper Protection

    1. Add a status column for Tamper Protection Enabled/Disabled in the Devices list.

    2. Add a Enable/Disable Tamper Protection option to the Devices page. You would check as many boxes as necessary and then enable/disable tamper protection for them. This is necessary for mass reinstalls where Sophos is missing services or other.

    3. Add a timed option for when Tamper Protection will automatically come back on. This could be a pop-up that shows after clicking disable which would then ask how many hours/days it should be disabled, or if it should be disable indefinitely. This will add administrative security as…

    35 votes
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    3 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to add new Roles or edit existing Roles

    It would be useful to be able to add custom Roles under Role Management, or be able to amend the existing roles (such as Super Admin, Admin, Help Desk or Read-only).

    33 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Recover deleted items

    Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

    32 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Customized Browser based alerts

    Please, allow to set custom messages for the warning or blocking of file downloads or URL's as regulated in Web Control for Sophos Central customers? Similar to what the XG firewalls are allowing.

    Thank you

    Larry Goncea
    Larry@domain-group.com
    484.256.4373

    33 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Increased API functionality

    Request from customer:
    A better API to ServiceNow than just sending emails into it would be great. The ability to flip a switch in Central, tell it about my ServiceNow instance and it automatically pre-populates a SNOW incident with all the details of each alert would be extremely useful.

    30 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Block or Ignore devices that left the company

    Please add an option for devices leaving the company with the Cloud Endpoint solution installed (by mistake, not having possibility to uninstall, theft etc).
    My suggestion would be an "ignore/block" option, where the Endpoint won't be able to update anymore (SAU) and doesn't appear in the console either.

    30 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We intend to modify the “delete” function so that devices have the protection software removed and tamper protection disabled. They will not show in the admin UI (by default) or use a license.

    The admin can recover deleted endpoints in case of mistakes with deletion. To facilitate this, a few core pieces of Sophos software will be left in place, these can be removed by the end user if they wish (the admin would then need to do a full reinstall to “recover” the machine though).

  19. Ability to send messages to managed machines

    From within the Sophos Cloud product, it'd be really useful to be able to post notifications to an end user machine. For example "There will be an unusually large AV update on Thursday - please allow time for this to complete"

    or

    "You can now get corporate email on your Mobile Device - go to intranet.local/BYOD for more information"

    30 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Separate Proxies & Translators category

    The categories Proxies and Translators should be separate. Many customers would like to block sites categorized as proxies but allow sites categorized as translators. They should be configured like this by default.

    Ex. translate.google.com is blocked by default.

    29 votes
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    5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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