Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Improved device list views

    Including the ability to add/remove columns and filter results.

    For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

    This would apply to Endpoint and Server views.

    We intend to make this functionality available via APIs as well.

    505 votes
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    97 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    The APIs are now available, please see https://developer.sophos.com/ for more details.

    For example, retrieving tamper protection status is available this way: https://developer.sophos.com/docs/endpoint-and-server/1/routes/endpoints/%7BendpointId%7D/tamper-protection/get

    I appreciate many people simply want the admin UI to offer the functionality rather than just APIs, and we will update it to allow column addition/removal and filtering on any column. However, this is likely to not be until around August as the development team have been reassigned to assist another project for a few months. Sorry for the wait, I would very much like this to be available earlier.

    I’ll leave this item open and “started” until the admin UI changes are released, but please do be aware of the API option in the meantime.

  2. Change timeout time on console

    The customer would like the ability to change the automatic logout time on the console:

    How will this new feature address your business requirements?:
    It will increase our efficiency; we now have to log in again a lot. And especially with long e-mail logins, this is not the desired situation.

    321 votes
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    68 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to set Email Alerts setting.

    Send alert from only Servers, specific group etc.
    Email Alerts setting should be more flexible.

    320 votes
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    Planned  ·  42 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Alert user reboot required after software update is pending

    I can see a lot of computers have "Reboot required after software update" alert in the Sophos Central. However, users never get any notifications about the required restart.

    Can you modify the user interface such that user will get notification about the restart every 30 minutes, then every 20 minutes, then every 10 minutes and then every 5 minutes?

    250 votes
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    27 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

  5. Uninstall and Repair Endpoints via Sophos Central

    The uninstall and repair options via console would make it easier to manage a large number of machines, mainly because sometimes it is difficult to get access to some of them.

    238 votes
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    Started  ·  17 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. SAML login support for cloud console

    This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

    164 votes
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    34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. SAML

    Would like to see SAML supported as an Authentication Method on the Cloud Portal. This is a very basic part of removing Administrative Access to management portals for internal/external audits.

    124 votes
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    Under Review  ·  27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. AD Sync - Remove Computers No Longer in AD

    We have a ton of old computers listed that have been retired & removed from AD, but are still listed in sophos. It would be nice if AD sync had an option to automatically clear these up.

    If it's not in AD and it's not reporting as online (For 2 weeks) -> Purge.

    111 votes
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    6 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Deletion of Central Accounts

    If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

    a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
    b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
    c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

    107 votes
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    Under Review  ·  9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Suggestions for improvement for Peripheral control policy

    Suggestions for improvement for Peripheral control policy:
    - option to export the "Peripheral Exemptions" list to csv
    - filter options in "Peripheral Exemptions"
    - sorting options in "Peripheral Exemptions"
    - sorting options in "Add Peripheral Exemptions"
    - add filter type Computer to "Add Peripheral Exemptions"
    - allow the user to resize the window, so that I can read the complete field
    - allow to filter by time for a date and time range

    94 votes
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    13 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Status Bar When Running Scan

    When running scans with Sophos Central, there is not status bar that shows the progress of the scans. This feature would be extremely useful when allocating time and resources to specific issues. This feature existed in the Sophos On-Prem solution, so I don't think it should be hard to do.

    75 votes
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    5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sophos Central Grouping feature & AD Sync improvements

    It would be nice to improve the AD Sync Client with following features:
    - AD Sync on OU level
    - Sync Computer Objects in Security Group Object and apply a Synced Security Group Object as Computer Group in the Sophos Central Web-GUI. Like this is with the User Objects already implemented.

    63 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email alert when a computer auto-isolates itself.

    An alert should be sent when a computer auto isolates itself due to "red health".

    62 votes
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    8 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scan status

    There should be some sort of indication that a scan is running on a computer when it is triggered in the cloud. From what I can tell there is no indication that a scan is currently running or how far along it is, after pushing the "Scan Now" button.

    62 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to add new Roles or edit existing Roles

    It would be useful to be able to add custom Roles under Role Management, or be able to amend the existing roles (such as Super Admin, Admin, Help Desk or Read-only).

    58 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Increased API functionality

    Request from customer:
    A better API to ServiceNow than just sending emails into it would be great. The ability to flip a switch in Central, tell it about my ServiceNow instance and it automatically pre-populates a SNOW incident with all the details of each alert would be extremely useful.

    58 votes
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    13 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Separate Proxies & Translators category

    The categories Proxies and Translators should be separate. Many customers would like to block sites categorized as proxies but allow sites categorized as translators. They should be configured like this by default.

    Ex. translate.google.com is blocked by default.

    53 votes
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    9 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notes for Peripheral exemptions

    add a notes field to peripheral exemptions so I can note why im creating the exemption.

    53 votes
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    9 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Recover deleted items

    Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

    51 votes
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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Central/Cloud Exclusions - Export-Import

    Please add the functionality to export personalized exclusions for servers and users/clients and then the ability to re-import them on a different server (group) or users.
    In order to facilitate batch export-import of long exclusion lists.

    50 votes
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    17 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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