Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Sophos Agent Removal Tool

    We need a tool to remotely remove Sophos agents.

    607 votes
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    Started  ·  118 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improved device list views

    Including the ability to add/remove columns and filter results.

    For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

    This would apply to Endpoint and Server views.

    We intend to make this functionality available via APIs as well.

    288 votes
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    Started  ·  55 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to set Email Alerts setting.

    Send alert from only Servers, specific group etc.
    Email Alerts setting should be more flexible.

    287 votes
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    Planned  ·  39 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Change timeout time on console

    The customer would like the ability to change the automatic logout time on the console:

    How will this new feature address your business requirements?:
    It will increase our efficiency; we now have to log in again a lot. And especially with long e-mail logins, this is not the desired situation.

    251 votes
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    48 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. "Packaged" Endpoint Installer

    Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.

    232 votes
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    Planned  ·  64 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Alert user reboot required after software update is pending

    I can see a lot of computers have "Reboot required after software update" alert in the Sophos Central. However, users never get any notifications about the required restart.

    Can you modify the user interface such that user will get notification about the restart every 30 minutes, then every 20 minutes, then every 10 minutes and then every 5 minutes?

    200 votes
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    25 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

  7. Uninstall and Repair Endpoints via Sophos Central

    The uninstall and repair options via console would make it easier to manage a large number of machines, mainly because sometimes it is difficult to get access to some of them.

    164 votes
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    Started  ·  11 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. SAML login support for cloud console

    This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

    84 votes
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    23 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Deletion of Central Accounts

    If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

    a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
    b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
    c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

    82 votes
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    Under Review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. AD Sync - Remove Computers No Longer in AD

    We have a ton of old computers listed that have been retired & removed from AD, but are still listed in sophos. It would be nice if AD sync had an option to automatically clear these up.

    If it's not in AD and it's not reporting as online (For 2 weeks) -> Purge.

    59 votes
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    1 comment  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Suggestions for improvement for Peripheral control policy

    Suggestions for improvement for Peripheral control policy:
    - option to export the "Peripheral Exemptions" list to csv
    - filter options in "Peripheral Exemptions"
    - sorting options in "Peripheral Exemptions"
    - sorting options in "Add Peripheral Exemptions"
    - add filter type Computer to "Add Peripheral Exemptions"
    - allow the user to resize the window, so that I can read the complete field
    - allow to filter by time for a date and time range

    52 votes
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    7 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. SAML

    Would like to see SAML supported as an Authentication Method on the Cloud Portal. This is a very basic part of removing Administrative Access to management portals for internal/external audits.

    50 votes
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    Under Review  ·  9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tamper Protection

    1. Add a status column for Tamper Protection Enabled/Disabled in the Devices list.

    2. Add a Enable/Disable Tamper Protection option to the Devices page. You would check as many boxes as necessary and then enable/disable tamper protection for them. This is necessary for mass reinstalls where Sophos is missing services or other.

    3. Add a timed option for when Tamper Protection will automatically come back on. This could be a pop-up that shows after clicking disable which would then ask how many hours/days it should be disabled, or if it should be disable indefinitely. This will add administrative security as…

    46 votes
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    3 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Tamper protection reports

    Is there a way where we can obtain a report to see if tamper protection has been disabled? If not can we get it added in ASAP?

    45 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to add new Roles or edit existing Roles

    It would be useful to be able to add custom Roles under Role Management, or be able to amend the existing roles (such as Super Admin, Admin, Help Desk or Read-only).

    39 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sophos Central Grouping feature & AD Sync improvements

    It would be nice to improve the AD Sync Client with following features:
    - AD Sync on OU level
    - Sync Computer Objects in Security Group Object and apply a Synced Security Group Object as Computer Group in the Sophos Central Web-GUI. Like this is with the User Objects already implemented.

    39 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tamper Protection Report

    Currently the only way to tell if Tamper Protection has been disabled for a device is Sophos Central is to view the Summary page of each device. My suggestion is to add a column to the existing "Servers" and "Computers" reports (under Logs & Reports -> Endpoint & Server Protection) that indicates whether or not Tamper Protection is enabled.

    37 votes
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    5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Central endpoint - enforce proxy route via wpad for updates

    Central endpoint update configuration will currently read a wpad file and see proxy settings, however if there is more than one route it will take the most direct one with no facility to force the traffic via specific routes / proxies, see sanitized log output below.

    The system sees the proxy settings from the wpad but then still goes direct without the proxy as that is most direct route, we need to be able to set the route for this update traffic.

    =================================
    [ 1760] INFO WindowsProxyDiscoveryWrapper::GetDefaultProxyConfiguration WinHttp default proxy not set
    [ 3456] INFO WindowsProxyDiscoveryWrapper::GetProxyForUrl WinHttp discovered proxies "PROXYFQDN:3128" …

    37 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Report of users who ONLY have Base Policy

    This report would tell us who needs to be put in groups to have custom policies applied. If new users are added and someone forgets to add them to a group, then after the fact there's no way of knowing without looking at every user's policies.

    37 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Recover deleted items

    Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

    35 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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