Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Ticket Summary

    I wish there was a way for me to see my pending tickets so I can reference the ticket #. I currently have 3 tickets open and all the responses that I get from sophos support gets consolidated in my Gmail so its hard to figure what solutions are being replied to for which ticket.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. ProductManagement should monitor and review Sophos Ideas - we need more feedback!

    The Sophos Ideas Forum is currently a one-way channel. Many customers give their feedback, but extremely few feedback comes back from Sophos to the customer. In the fewest cases, a member of the PM team is commenting the suggestions. Many suggestions have been in the queue for months without any feedback. This is particularly annoying, as the path via "Sophos Ideas" is named as the only way to provide feature requests (Requests through technical support will be declined).

    I would like to see
    a) regular reviews of new proposals and regular feedback from the PM
    b) Clear rules on what…

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Responsive Healthcare email list from Healthcare Marketers in USA

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    https://www.hcmarketers.com/

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report in central console to see which software version is installed per device

    it would be nice to have a report where we can easily see each product version installed per device to avoid going one by one. It will help to identify which servers or endpoints are running behind software updates in central admin console

    1 vote
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  5. 1 vote
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  6. The "Verify Your Login" window needs text box focused on load.

    Usability recommendation. With 2-factor authentication enabled I need to type in a one-time code texted to me by Sophos. The "Verify Your Login" window has a text input field but it it not active by default, you have to click on the field before you can type the code. Make that field have the focus as soon as the page loads please.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. where do I allow blocked

    where is ALLOW button?, this interface is just awful i have been looking how to allow a blocked/threat for 10 mins now cant find it this is just awful and adds to frustration

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Manually specify a Tamper Protection key, or pool of keys

    It would be wonderful to have a pool of tamper protection keys or to be able to manually specify a tamper protection key policy per client or device group.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. It would be wonderful to be able to move a device from one tenant to another without a full remove and reinstall

    I would love to see the ability to create device (rather that user) level web content filtering policies.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Send sample

    Send the sample to be analyzed to Sophos Labs directly from inside the central console.

    1 vote
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  11. Leicht auffindbare und explizite "Konto-Löschungs-Funktion" fehlt!

    Ich finde kein Möglichkeit, mein erst heute eröffnetes Konto nicht nur "abmeldend", sondern vorsichtshalber auch "kündigend löschend" schließen zu können.
    Wenn Sie auch die Begründung meiner Nichtzufriedenheit interessiert, möchten Sie bitte meine beiden "Teilchats" zwischen "Eröffnung und jetzt" lesen.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Subgroup

    In Computer Groups, Server Groups and User Groups it would be a nice feature to allow the creation of sub-groups.

    3 votes
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  13. SNMP on XG-Firewalls

    Based on current generation from XG-Firewalls. Missed some SNMPv2 standard OID's for:
    ipAddrTable: 1.3.6.1.2.1.4.20
    ipRouteTable: 1.3.6.1.2.1.4.21

    Normally this values an standard all over the world on SNMP-Devices, still in Sophos-SG-generation. Generally it's needed by automated creation of routing-plans and more by software solutions.

    In the Moment the SNMP-Interface is nice, but not so usefull for production environment's. Secured OID's can be saved by implementing SNMPv3, but this alos not an available option on XG-firewall at the moment.

    11 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. API

    as an Sophos System-Partner we work and customize with an Documentation-Software, called "Docusnap". Our ideas going to import some informations into the docu-solution for using in Recovery-, Rescue- and Restore-plans. But for devlop we need some defined WEB-API's. It would be nice and very helpfull having read only access on some details e.g. product summary, versions, installed on, last state and any more. What's your suggestions, any chance to implemente it next time?

    12 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Version Update Notifications

    I'd like to suggest a way to be notified by Sophos, either a notification banner in the Central Admin Console or via email, when a new Product Version is available to download. According to Sophos, "there is not a way to be notified". There are plenty of products and applications we use daily that notify me and my team when there is an update. Sophos should also have that feature so that install breaks stop happening.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. delete customer

    Please allow Super admins to remove a Partner's managed 'Sophos Central Customer' portals.

    I don't see any options to delete old/consolidated customers.

    3 votes
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  17. Scroll Option to browse More groups in Logs and Reports

    Scroll Option to browse More groups in Logs and Reports

    1 vote
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  18. Import Computers from AD

    The ability to import computers from AD would be helpful to identify devices that may not have the Sophos Central Agent installed

    5 votes
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  19. Reports scheduling with options to select which reports to which receiver

    Requesting Separate report submission.

    Ex:
    Events and Alerts only sending to Administrators
    Malware/Application/Application Control Policy Violators or any other reports to Selected people only.

    So we need to have an option to select reports based on receivers.
    Also Automaticallay report submission based on Daily/Weekly/Monthly

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Partner Support Info in Sophos Products

    The contact information of the customer's Sophos Partner should be provided in all implemented Sophos Products to provide fast first level Support, also for the employees of the customer. The partner should be able to define to provide the specific information in the Sophos Central Partner Dashboard. This allows customers to have the ability for fast support e.g. in XG-Dashboard, Endpoint Protection, etc.

    2 votes
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