There is no "Scheduled, configurable, pan-estate" reporting in the console. Why can I not select all sub-estates, select report type "Devices=Laptops, Encryptions status = unencrypted" and then report on these and be able to filter by sub-estate, tag, etc.

I manage a plethora of customers from one console with many sub-estates and we have to coble reports together manually.

Very poor show!

I would like the function of sending email to be implemented whenever a new asset is added to the central Sophos, so it is easier to manage and control new installations.

Sophos support team should have all the information in place. Not keep asking customer for information such as

1) region- always getting support from different region therefore only getting the response late at night.

2) License details.. this information should be made available to them already

I would be great if Sophos takes route what Zscaler or Netskope are taking. There is now need for cloud based Web GW integrated with rest of the product.

Since Sophos has already 80% of infrastructure for this, I guess it is possible to add this in way ZTNA works with these vendors, filtering, web browser isolation and adding cloud firewall within this swg ...
Now, we have to combine Central with one of these vendors which is adding management/integration issues.

Unable to whitelist websites on DLP destination.

I would like to change my account email address, how can i do ?

We need to set the limit for our customer's usage while placing the order so that we guarantee there is no misuse and we can issue the bill to our customer's accordingly.

Some customer needs last 24 hours/1day or 2 days auto generated event reports by mail but such option is not available for partner portal. Also minimum 7 days report is generated but period option should be custom.

Sophos global website management need to add search option to manage websites under tag

Some customer need to unlock servers for some OS update work or other activity regularly. Sometimes it may require to unlock servers in late night. It will be good if we can schedule auto lock and unlock so that it will help Sophos admin

Bulk updating of endpoints /servers into computer groups based on IP Address option is not available.

It would be great to see all the devices that are using a specific policy so if I make a change, i can see a list or report of which devices are going to be effected.

A customer has requested the need to have a separate "Phishing" category under the "Email Gateway - Message Summary" section as currently all SPAM emails are classified together under the "Spam" category.

I have been trying to automate my deployment of Intercept X to android phones and tables with no luck. I am trying to Create app config policy to answer all the prompts you get when a user installs Intercept X. Has anyone had any luck in doing this? I really need to be able to do this because the users are very technical deficient and I have over 2000 of them, so any help you can give me would be greatly appreciated.

Clearing alerts from all of our clients in the Sophos Central Partner portal currently takes forever (sometimes hours). You have to connect into each Sophos Central Admin account to clear alerts. It would be much better if we could clear alerts directly from our Partner portal.

Give us the ability to disable Google QUIC on Endpoint Protect so as not to bypass Webfiltering

We need to know users are which application & websites URL are using if you can show in central sophos user wise list we can take action on that blocking application or blocking website

Audit Log doesn't have meaningful data.
Not all action are capture.
like creating group.... assigning user to group.
is too generic... not useful to audit admin action

Admin user password expiry features?

Note: Currently you can only block applications. If you add a SHA-256 hash for other items, it has no effect.

When you going to block file has for other file type. Ransomware file doesnt target exe only!!!! Speed up or left out