Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Endpoint email alerts for all threats, resolved or not

    We want to have alerts generated even if Sophos is able to resolve the issue. We have other remediation policies we have to follow and would simply like an email (even if the Sophos alert/event is automatically closed) so that we can follow said remediation policy.

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Change color of Sophos System Tray icon based on its state

    Change color/symbol of Sophos System Tray icon based on its state (for example):


    1. blue = normal state

    2. green = client is updating

    3. orange = reboot required / unusual client state

    At the very moment, the enduser does not know anything about the state of its client at one glance. Even the last update status cant be found by an end user.

    As a reseller we receive many support calls: "My PC stalls. ..." When analyzing the "problem" the last update time of the Sophos Client matches the time of the "problem". If the tray icon would change its color when…

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Redesign Email Notification

    At the very moment the Email reporting feature for alerts is almost useless. Two examples:


    1. When a client is updating itself, the admin receives an email stating that ClientXYZ does not comply with the policies. This is true for 30sec until the update process finishes but the reseller gets dozens of customers calls / support requests.


    2. A really important alert isn't send at all: Server / Client needs a reboot. When a machine needs a reboot to finish updating or removing malware an email should be send. At the very moment we notice the required reboot by chance when doing…

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Release options for suspected SPAM and SPAM emails

    Currently, Sophos Central Self Service portal allows users to "Release" or "Delete" for both suspected spam and confirmed spam emails
    .
    I request this self service feature is limit to "Release" or "Delete" for suspected spam.

    Only Sophos admins should be able to release confirmed spam emails.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reporting on rejected inbound e-mail without mailbox

    Provide ability to run report on blocked e-mail at the customer level. Presently if we do not have a mailbox created on the E_mail gateway mail is blocked but there are no reports that can be run to show this is happening. This is only visible by Sophos. Please provide this visibility to the customer.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. DLP Destination not showing Proper Application

    For example End user attach file on share point using google chrome , When we collect logs from DLP , Sophos DLP show Destionation Application Google Chrome but inside google chrome we use Sharepoint , which is not showing.

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sophos Anti-Virus for Linux process exclusion

    Could Sophos please provide functionality for Sophos Anti-Virus for Linux - similar to Sophos Anti-Virus for Windows - that enables us to exclude processes (eg. backup processes ) from onAccess scanning?
    We experience up to 10 times longer backup run times.
    Thank you very much.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Custom Role management for Support Team

    Hello Team,

    we would like to have a controlled access with no access to Global settings and if possible a drill down access permission to global settings for custom roles.

    It will be beneficial for Super Admin for controlled management.

    Regards,
    Saijeet K

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Outbound Policies

    Manual policies for Outbound email scanning.
    Currently the lack of ability to set policies or exclude email addresses is hampering our ability to use Outbound scanning in Email Gateway.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Scheduled scans detail results

    Scheduled scans should so detailed results, errors, etc. like they USED to in Sophos Endpoints and Sophos Enterprise Console. Users don't even know if the scan is actually even running as they do not appear in any logs. That is just silly.

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Scheduled scans detail results

    Scheduled scans should so detailed results, errors, etc. like they USED to in Sophos Endpoints and Sophos Enterprise Console. Users don't even know if the scan is actually even running as they do not appear in any logs. That is just silly.

    0 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scheduled scan configuration

    Allow admins to actually see what the configurations for scheduled scans are be able to edit them. It's ridiculous that Sophos makes it so difficult to enjoy their products.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bring back Endpoint Protection only installer with a choice of components, stop forcing installation of Intercept X

    I used to have the ability to download a installers for Endpoint Protection only, or Endpoint Protection with Intercept X. This was important because we do not have licenses or need to install Intercept X on all of our devices. This feature is gone now and I have to either use command line options in order not to install Intercept X (not ideal when having students prep a large number of devices), or remove it individually through Sophos Central (a tedious process that is a waste of my time). I would really like to see a return of the option…

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Show Last Scheduled Scan timestamp in generated Computer report

    Please add a timestamp in PDF report for Computer Report. Thanks

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. レガシーシステム機能拡張

    MAC PCで「レガシーシステム拡張機能」よりお知らせが表示されるようになりました。内容は「Sophosによって署名された機能拡張がお使いのシステムにあるソフトウェアによって読み込まれました。これは将来のmacOSのバージョンに対応していません。開発元にお問い合わせください。」

    ご確認お願い致します。

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Export Withelist in Sophos Web Gateway

    Export Whitelist website in csv files on Sophos Web Gateway to import in web filtering policy on Sophos cloud endpoint.

    1 vote
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    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Live Discover Query History

    Allow users to set the Live Discover query history timeout on the Threat Analysis Center dashboard and query screens (or make the timeout value longer). Currently, it appears that once you logout and log back in, whatever queries were run by users are no longer available.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notification of applications added to control policy

    Sophos periodically adds applications to the application blocklist, I would like a notification report sent so we can know which application's will be on the block list. This way we will not be surprised when user's in our organization have a problem accessing a program they used to have access to.
    Please expedite.

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. endpoint management

    Wish there was a way to issue a command (diagnose, update now, scan now)) to multiple PCs\Servers instead of having to issue it individually)

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Pie Chart for Message Summary

    Provide ability to generate pie chart for message summaries based on selected date range.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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