We want to have alerts generated even if Sophos is able to resolve the issue. We have other remediation policies we have to follow and would simply like an email (even if the Sophos alert/event is automatically closed) so that we can follow said remediation policy.

Currently, Sophos Central Self Service portal allows users to "Release" or "Delete" for both suspected spam and confirmed spam emails
.
I request this self service feature is limit to "Release" or "Delete" for suspected spam.

Only Sophos admins should be able to release confirmed spam emails.

Provide ability to run report on blocked e-mail at the customer level. Presently if we do not have a mailbox created on the E_mail gateway mail is blocked but there are no reports that can be run to show this is happening. This is only visible by Sophos. Please provide this visibility to the customer.

For example End user attach file on share point using google chrome , When we collect logs from DLP , Sophos DLP show Destionation Application Google Chrome but inside google chrome we use Sharepoint , which is not showing.

Could Sophos please provide functionality for Sophos Anti-Virus for Linux - similar to Sophos Anti-Virus for Windows - that enables us to exclude processes (eg. backup processes ) from onAccess scanning?
We experience up to 10 times longer backup run times.
Thank you very much.

Hello Team,

we would like to have a controlled access with no access to Global settings and if possible a drill down access permission to global settings for custom roles.

It will be beneficial for Super Admin for controlled management.

Regards,
Saijeet K

Manual policies for Outbound email scanning.
Currently the lack of ability to set policies or exclude email addresses is hampering our ability to use Outbound scanning in Email Gateway.

Scheduled scans should so detailed results, errors, etc. like they USED to in Sophos Endpoints and Sophos Enterprise Console. Users don't even know if the scan is actually even running as they do not appear in any logs. That is just silly.

Scheduled scans should so detailed results, errors, etc. like they USED to in Sophos Endpoints and Sophos Enterprise Console. Users don't even know if the scan is actually even running as they do not appear in any logs. That is just silly.

Allow admins to actually see what the configurations for scheduled scans are be able to edit them. It's ridiculous that Sophos makes it so difficult to enjoy their products.

Please add a timestamp in PDF report for Computer Report. Thanks

MAC PCで「レガシーシステム拡張機能」よりお知らせが表示されるようになりました。内容は「Sophosによって署名された機能拡張がお使いのシステムにあるソフトウェアによって読み込まれました。これは将来のmacOSのバージョンに対応していません。開発元にお問い合わせください。」

ご確認お願い致します。

Export Whitelist website in csv files on Sophos Web Gateway to import in web filtering policy on Sophos cloud endpoint.

Allow users to set the Live Discover query history timeout on the Threat Analysis Center dashboard and query screens (or make the timeout value longer). Currently, it appears that once you logout and log back in, whatever queries were run by users are no longer available.

Sophos periodically adds applications to the application blocklist, I would like a notification report sent so we can know which application's will be on the block list. This way we will not be surprised when user's in our organization have a problem accessing a program they used to have access to.
Please expedite.

Wish there was a way to issue a command (diagnose, update now, scan now)) to multiple PCs\Servers instead of having to issue it individually)

Provide ability to generate pie chart for message summaries based on selected date range.