Please add Executive, Security, and system reports to Central Firewall Reporting

If you have a firewall group with 3 firewall subgroups and 1 firewall in each subgroup, the firewall group shows 0. The firewall group should show the firewall count from all the subgroups into the parent group.

Force a manual sync' of AD to sophos central, so if you are testing with new users you can import them straight into central without waiting for the next scheduled sync

Please add a function to handle file extension exceptions in intelix.

For example, Excel files are often important business documents. In this case, it would be better if the customer sets the excel file to be an exception so that Intelix does not scan it.

This function is applied to appliance and is known to be useful. It is a necessary function for the Central Email gateway, so please add an additional function.

It should be possible to change group membership at multiple devices in one operation from Devices/Computers view/list.

It should be possible to delete several devices from the report "inactive 2+ Months" and Inactive 2+Weeks"

Phish Threat でトレーニングが終わった後、画面に表示されるのが「試験のリセット」「学習に戻る」だけのため、終わったことがわからない。「完了」「終了」等分かりやすい名前のボタンを用意しないと、ユーザーが混乱する。

there is no easy way to contact support. There is no way to follow up with support when a critical case is made and no one from the support team has reached out to follow up!!

I am looking at the Peripheral control policy and the list of detected, potential peripherals has the description and the name of the user. The established list of exceptions does not have either of these things. That can be a problem when equipment or personnel are gone, for whatever reason.

Hi,

We have blocked Bluetooth under the Peripheral control policy to secure the Data loss by Bluetooth device. but by this, we are not able to connect Bluetooth headphones. so Sophos provides the solution, please allow to user to add exemption so that specific Bluetooth device will add in the list.

Not getting notified by mail alert when device is on Red health state with the following symptoms.

[HIGH] Alert for Sophos Central: Computer auto isolated due to red health
[HIGH] Alert for Sophos Central: One or more Sophos services are missing or not running

Please find a way when NFS mount request is occurred on Central Mac Endpoint, automatically exclude it on sophos side.

Backgroud issue: Cannot tcp mount after installing Endpoint Agent on Big Sur.

It would be useful to have the threat case information presented in the Enterprise and Partner dashboards. As it stands, I have to drill in to each sub-estate and manually check for threat cases, making this quite cumbersome for any Enterprise or Partner dashboard with more than just a few locations. The time involved in manually chasing down threat cases is completely unscalable.

Bonjour,
Nous souhaiterions réinitialiser les informations notre fichier d'installation de Sophos afin que celle ci ne puisse plus aboutir, comment pouvons nous procéder?

(un technicien a malencontreusement distribué le fichier d'install .exe et depuis plusieurs ordinateurs ne nous appartenant pas apparaissent désormais sur notre console centrale)
Merci pour les pistes que vous pourrez nous donner,
Cordialement.
Adrien

Dear Team @ Sophos,
Myself, Prabakaran Balakrishnan from Sophos Partner End, located in India, I observed some of the computers did not replicate on the console after we installed the Sophos Agent in the client computer. However, we cannot monitor and control the affected computer nor uninstall the agent from the computer since it does not replicate on the Sophos Central console. I am not quite sure if any of you guys have come across this earlier.
If any resolution/ workaround does, let me know the same.

Currently if you are in an environment with sub-estates, the Enterprise Super Administrators cannot create custom reports or schedule reports. Due to the fact that you cannot use the same email address within sub-estates that is used to login to an Enterprise account, the current recommendation was to create a second email account and sign that up as the administrator of the sub-estate in order to create custom reports. This seems like more of an access flaw than anything else, as it would seem the Enterprise Super Administrator should have the access to perform these actions with their sub-estates.

Sophos Central only categorises Linux as a server OS. Popular distributions of Linux (I'd like Ubuntu) should be added for desktop Endpoint Protection.

Self Service Portal sync password to Active Directory

In VIP management it is possible to import high risk users and it will looks for emails impersonating these users. I have VIPs with names that have common variants. For example: David/Dave, Allen/Al, Bradley/Brad, Katherine/Kathy. Of course there are many ways to vary a particular name, however I'd like to have a field where I can add in the common ones the user may prefer and/or go by if it is different than their email address or Sophos User Name.

Sophos Reflexion already have this capability. Please add this ASAP!