Hallo,

es wäre super, wenn man zum einen die benutzerdefinierten Vorlagen der Kampagnen besser organisieren kann. Konkret würde ich mir wünschen, dass man bspw. Ordner erstellen kann, um dort angepasste Vorlagen abzuspeichern. Zudem ist es derzeit ein Bug, dass man benutzerdefinierte Vorlagen nicht umbenennen kann. Einmal angepasste Kampagnen kann man auch nicht löschen, dies wäre, zwecks Übersicht natürlich auch sehr Vorteilhaft.

Grüße
Dennis Jost

A banner on Sophos Central alerting known issues such as false reporting that Wireless Endpoints are down would be helpful. Hours of troubleshooting would be avoided.

Can we increase reporting to Weekly? Daily reporting being the longest time means each of our staff get about 10 emails everyday which is unnecessary.

A much better way of doing it would be every week just send one list of alerts instead of a separate email for each individual alert. This gets very excessive very quickly when you have 1000+ endpoints.

This way Sophos Central does not end up sending massive spam needlessly to our inboxes. As such, we've turned e-mail reporting off until this is fixed.

Windows Internal Database is a variant of SQL Server Express 2005-2014 used by Windows Server Update Services (WSUS) and Windows SharePoint Services, included in various version of Windows Server.

It is currently not detected for SQL server exclusions as per https://community.sophos.com/kb/en-us/121461 and so manual exclusions have to be applied.

It would help for Sophos Central to detect this the same way it does 'normal' installs of Microsoft SQL Server and set up exclusions automatically.

It is installed to C:\Windows\sysmsi\ssee\ or C:\Windows\WID and works with *.mdf / *.ldf files the same as a normal SQL server install.

Currently to add an allowed host to the Isolation bypass list it much be applied in a policy to individual clients, it'd be great if it could be set at a global level.

Routinely have incredibly long loading time for dashboard options

It would be great to be able to export from the "Manage Update Caches and Message Relays" screen, to see what is the current cache status of servers and number of endpoints updating from each cache.

Audit Logs should specify which policy was edited, instead it just says Base Policy. But which one? It also should give more details about changes made.

Hello,

We need to be able to edit the information regarding device control. When a external device is plugged in a computer we don't know to whom it belongs.
Also, it would be better if we could see in real time that a device is connected to a computer using the USB entry and then decide if we would allow it or not by just clicking a button right beside the information reported.

Application control policy should have "authorized\allowed" applications list like it was for on-premise.

Email Gateway - Inbound Allow/Block:

Option to keep DNS checks on allowed domains, we have authenticated third party senders (with SPF and DKIM set up to prove their authenticity).

However smart banners still flags this as a "non trusted sender" so we whitelisted the domain but this bypasses all spam checks including DNS.

We would like some options for the whitelist instead of just global allow and block. Allow in our opinion should have an option to still perform DNS checks against domain to identify if spoofed email is from a legitmate third party or actual spam.

You have removed the sort arrow next to Subject on the Quarantined messages page.
Please put it back.

We need our users to be notified immediately whenever emails are deleted through the Advanced Threat policies / or Attachment file type rules.

Sophos Cloud Portal > Sophos Central > Sophos Central Customers listing page only loads the first 25 clients. If the last client is not at or below the bottom of the displayed screen, additional clients will not load. This requires me to shrink the size of the browser window to get the remainder of the clients to load. Can this behavior be corrected?

Dear Support,

The solution is not working for us. We created a guest network using the knowledge base instructions, wireless guests should not have access to the LAN network and Servers but they do.

We cannot view the DHCP configuration for the access points and the address range seems to keep changing.

I can't seem to be able to download the endpoint only installer. If I deselect encryption and intercept x from the "Choose Components" option, the download button greys out.

Can we redirect users accessing certain HTTPS websites to a predefined webpage and allow them if they still have a business need. especially when they are uploading any data to a HTTPS or FTP(S) which might fall under data leak protection. Unless you popup a warning message or redirect them to a page and then secure a consent from user.

Popup a warning message when a user tries to access HTTPS website to remind the user on a corporate policy. These days most of the websites are on https, and we need to alert end users accessing certain website to remind about the corporate policy and refrain on unintended actions.

I would like the ability to restrict access to my organization's Sophos Central portal by IP range.