Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Way to deploy en masse while turning off tamper protection as little as possible

    We have Endpoint protection deployed across our org, but just added intercept x licenses, and so we are trying to deploy that to the org. We are looking for a way to deploy the installation packages using our deployment software (kaseya), while turning off and on tamper protection per endpoint. Hopefully that makes sense, if not please email me. Thank you for your consideration

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Lightweight Workstation Installer

    The current Sophos Endpoint installer is a large full sized install package. This became an issue this past few weeks when new systems did not get the installer because the package file needed to be updated with a newer version.

    I would like to see a different install process for automatic deployments that allows for a lightweight, thin, installer that would install some basic items and then go to either the internet or a defined location on the network to download the installer files. This would not require updating the lightweight installer, but only require me to update the package…

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. HiDPI resolution support

    The current UI for Sophos Endpoint protection does not look very good on newer HiDPI screens. The text is fuzzy, and not smooth. The software UI needs to be updated to support HiDPI screens such as the Surface line or any number of devices that now come with 4k screens

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. New UI section navigation much harder

    The new UI is much harder to navigate than the old one.

    I keep spending ages looking for a navigation menu option, then realising that I'm in the wrong submenu view and have to go back to the overview.

    At the very least, the 'back to overview' button should be the same colour and style as the nav button you used to get into that view -- at the moment it's almost invisible.

    It needs to be made much clearer which section you're in, and how to move between different sections. You could have symbols for each section in a…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Encryption status not displayed in Endpoint Protection>Computers view

    In the "Endpoint Protection > Computers" view, why is device encryption state not listed? Its immensely confusing to have similar views but some without important information -- especially as the 'manage endpoint software' button on this view can be used to manage the encryption module!

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Group Attribute Query in AD Sync Utility

    Greetings,

    Please add support for the "uniqueMember" attribute in addition to "Member" in the AD Sync Utility. Currently only this attribute is queried. Our customer AD environments are configured to use "uniqueMember" and thus we are unable to import AD groups into Sophos Central.

    Thank you for your consideration,

    Scott King
    Network Engineer
    Syndesi Solutions, Inc.
    Sophos Platinum Partner
    sking@syndesisolutions.com

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Encryption display statuses aren't useful

    The interface does not make a distinction between endpoints where encryption has been enabled but is not yet applied, and endpoints where encryption is not applied at all -- they both show as 'Not available'.

    Please please make the 'device encryption' column make it clear where devices do not have encryption applied. I only purchase enough encryption licenses to cover my laptops, but I have some spare -- so it's not correct for the encryption status to report "not available" -- it's just not applied.

    Useful values for the 'encryption' column would be:

    Encrypted by policy - for devices where…

    1 vote
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    0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  9. still feels like beta

    once again i have a button just displaying code:

    {{ value }}

    its the button under Devices

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Longer remote assistance period

    It'd be really useful if there was an option to enable Remote Assistance for a period longer than 72 hours, as many of my support calls have required me to re-enable Remote Assistance multiple times.

    Perhaps if there was some way to associate remote assistance with a support call number, so that it would be granted to support for as long as the ticket was open?

    Also, having the 'save' button in the top right makes it very easy to miss if you have a big monitor!

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Policy default tab

    If selecting a policy, it would be more convenient to see the "Settings" tab instead of the "Users" tab per default. Or at least "Groups" as the policy assignment is more managed using groups instead of individual users.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Licensing Support

    After having significant issues with licensing this past weekend, it became clear that Sophos needs licensing professionals available weekends to support problems. See case #7192127

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enable/Disable Web-Control by Windows Network Type

    In a situation where you have a domain network with a running webfilter, which is not the xg firewall (something more like a sophos utm), it would be helpful the enable/disable the WebControl of the client by the network and not only by time.
    You could set something like:
    If you are in Domain Network -> Disable Web Control on client
    If you are not Domain Network -> Enable Web Control on client

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Include the OS in the Alert emails

    Request from customer:
    I would like to request that the OS be added to the alerts when they are sent from the Cloud Console. Currently it is just the computer name and user.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acknowledge option when Web threat is blocked so that the "Web threat" is not counted in Sophos endpoint side.

    Since the access this site is blocked, block event is not High or Medium alert, status is information.There is no acknowledge option in Sophos Central Console or Sophos Endpoint, the "Web Threat 1" has been appeared every time he open Sophos Endpoint windows. No way to clear this alert in client side till the TTL 90 days.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management

    Addition policy One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management fot IT admin site .

    7 votes
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  17. Read Only - User Interface Login With Other Permissions

    Currently there's only an option to add additional administrative logins/accounts on a customer.
    A partner wishes the possibility to add a read-only account, beside admin accounts.
    Maybe other permission levels are desired too.

    16 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow device control in server policies

    When we introduced the new server licenses into Cloud we scrapped the idea of device control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for device on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to gather logs remotely to be sent to administrator email

    Ability to trigger SDU that exists on local client from cloud console. This would then be configured to auto send logs to the registered admin address (or a different address of their choosing).

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to select option to reinstall client

    I would like to request a binary removal tool that is part of the client side installation that can only be triggered by the administrator. This utility will trigger a thorough uninstall and reinstall. This will greatly help situations where there are problematic installations and remote access is not possible.

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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