Allow confirmed spam outbound to be quarantined and inbound to be deleted by having separate settings for inbound and outbound.
Allow outbound filtering to be turned off.
Or get better at recognizing confirmed spam. We have constant problems with false positives outbound. They're not even marketing emails. Last time they were legal documents for a court case, and Sophos decided it would delete them.

Please allow option to disable notification for Sophos Connect up/down status. Separate the notification for remote access IPsec from site to site IPsec. In general, I believe status of site to site IPsec is important however the same cannot be said about remote access IPsec.

Customer would like to export or print the Message Summary report in Sophos Central Email

But the Export option is not available at the moment for all Email Reports in Central.

It would be wonderful if there was an option to run a report to find out which endpoints have Tamper Protection turned OFF/ON. Or an option to sort the Devices list by Tamper being off/on.

Provide the ability to send email alerts to administrators when a VIP impersonation attack occurs.

please improve the search and filtering on the email gateway quarantine.

allow order by subject, and filtering by reason, subject etc...

Record all commands run on a device by a Sophos Central admin during a Live Response session and make the transcript available, either for download or viewable some other way. Currently the Audit log records when sessions are run, by whom, and on which device, but the logs don't indicate what happened.

A transcript of what commands were run would be nice to have for auditing purposes and to include with any forensic investigation reports, especially sensitive cases or cases involving potential legal ramifications where the ability to document exactly what was done to a system would be beneficial.

Hi Sophos-Team,

it would be great to add two links to the quarantine report: allow or block the senders domain. So the black/whitelists don't get flooded by individual emal addresses. And genereated spam emails are blocked by one click, instead of blocking each one every day.

Additionally, this feature could be activated/deactivated in report settings

I recently configured Azure AD Sync to take advantage of our Azure directory. I found that you cannot filter the sync on anything and that all user accounts (disabled, resources, etc.) are imported. This makes things messy and cumbersome to administer. Please work on a way to filter the Azure sync.

Wildcard searches in Email Gateway - Message History

This is basic search functionality that is missing from email gateway - message history searches. If you sell a product, please at least include that basics.

Wenn man seine AD mit AD Sync übertragen möchte benötigt man einen Sophos Central Admin Account zum einloggen in der Software, dieser darf nicht per MFA gesichert sein. Wir melden uns mit einem anderen Account in Sophos Central an, können der Anmeldung aber nicht so einstellen dass beide der Admin Gruppe angehören und einer davon kein MFA bekommen darf wegen AD Sync. Also läuft die Anmeldung momentan ohne MFA. Bitte korrigieren.

lousy explanations.
give no solution to the problem.
and the link was provided by the support always lazy, which does not result in a solution.

Please provide the option for Password Policy in Sophos Central.

If you apply the role of administrator to a user in Central Admin, you will receive a "Set up my password" email.
The email of "Set up my password" has no expiration date, and there is no function to resend the email when it is mistaken for spam and deleted.
Some customers strongly request the addition of a simple "set email password" email resend function.

Hello,

I would like to have support for integrating Microsoft ADFS (SSO) with Sophos Central.
Would allow easier management / provisioning of admin-users as well as allowing admins to login using their AD-credentials and that they don't need to have a separate Sophos Central account.

Users who quit are disabled in the AD and their Sophos Central access will be cut as well instead of having to disabling them manually among other things.

Best Regards -Karl, Sweden

need to have category lookup for web URLs in the system

Sophos provides a script for maintaining a Golden Image for cloned computers. It would helpful if the device group membership could be set on the disk image. This way cloned computers would automatically being assigned to a Server group in Sophos Central. My proposal is to add a value in config file, similar to the "registrationtoken" value in the SophosGoldImagePrep script.

https://sophserv.sophos.com/repo_kb/120560/file/SophosGoldImagePrep.txt