Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. 3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Auto Isolation Granularity

    Should have better granularity on the Auto Isolation feature. Only having it on or off for Red Health status only can have ambiguous consequences. If I wanted to only isolate on malware detected or even if a device was missing a component of the Sophos software, then I should have that level of granularity. Right now, it is all or nothing.

    11 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. quarantine summary

    Add function to "Release and Allow" from quarantine summary email.

    Currently you can only release or delete an email from the daily quarantine summary email whereas when you login to sophos central and view the quarantine messages, you get the option to release and allow.

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. SOPHOS CENTRAL POLICY TESTER

    Can we have a policy test for SOPHOS central that will work similarly to the policy test on SOPHOS XG firewall? This will allow us know how our policies and configurations behave

    3 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make the spam score or spam probability to be visible under Sophos Central Email Raw Header logs

    Hello Team.

    We have customer here requesting to have the spam score or spam probability to be visible under Sophos Central Email Raw Header logs and not only visible to actual header of email and on internal logs database of sophos support.

    For your assistance please.

    Thank You,

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Email Alerts subject line should include computer name as SEC did

    We would like the alerts to include the computer name in the subject line as SEC does. Our tenant is shared across many sites that have their own on-site ICT Technician who would respond to alerts. They want to be able to find the messages just for their site and can do that with the prefix on the computer name. These generic messages are not working for us.

    8 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Send direct messages to end users via Central (1 or more messages - at specific Intervals or 1 for needed actions)

    Send direct Informational messages to end users via Central (1 or more messages - either at specific Intervals timed or not for needed actions)

    Ask the users to do something like send a screen shot, delete a file, reboot, etc.

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. domain level admin

    It be nice if you could create admins at the domain level so the would have access only to that domain.

    We have multiple domains so if we wanted a person to only see one domain's quarantine items and reports.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Block at the Domain level

    It be nice if we could created a block list at the domain level. We have multiple domains with different providers.
    If we block a sender or domain it blocks it for all domains we have.

    IT be nice to have it at the policy level so you can create it for different domains.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Trigger High Alert on Computer Auto-Isolation

    A High alert should be triggered whenever a computer Auto-Isolates itself. Right now only the thing that causes the auto-isolation triggers the alert, but there's no notification that a device has auto-isolated itself.

    8 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve reporting

    Currently the dashboard is not customizable. It does not offer the high-level view we need, specifically it does not show the threats that have been found. It only shows alerts like when a client misses updates. We need this because when the client finds a threat, we are not notified, even though we have settings indicating we want all medium and high priority notifications emailed. This does not come through unless Sophos decides it cannot resolve the issue.

    As admins, we need to know if a certain computer, server, user is continually being attacked. Sure, we can dig down into…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Block emails by keywords

    I would love to be able to (for example) block all emails that reference "iTunes cards" or other key words. we don't use gift cards. we had someone fall for the 'buy the iTunes cards and send me the codes' scam from someone who merely spoofed the name of one of our executives. Proofpoint gave me that capability.

    8 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Work on reporting or customizing of the dashboard.

    Your products, the Sophos client and Management arm, Sophos Central are great but the reporting functionality of both are terrible. Your support of the products is terrible. We have contacted support at least 3 times now looking to find out why we are not getting alerted when Sophos manipulates the system in some way such as quarantining a file or cleaning supposed malware yet the answer we get in return is, "Thats the way it works."

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Outbound Policies

    Manual policies for Outbound email scanning.
    Currently the lack of ability to set policies or exclude email addresses is hampering our ability to use Outbound scanning in Email Gateway.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. All Domain Impersonation Protection, not just freemail domains

    There is VIP impersonation in Sophos Email now. however the feature is limited to "just" freemail providers. I opened a case regarding this to find out why phishing attempts with our CEO name were coming through, and its due to the fact they were using an icloud.com address and not a gmail.com address! The feature is too narrowly focused to be useful as most impersonation attempts come from custom domains, not freemail services.

    The impersonation protection is just a warning anyway, so we should be able to blanket cover all domains that are external to us with a matching VIP…

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Scheduled scan configuration

    Allow admins to actually see what the configurations for scheduled scans are be able to edit them. It's ridiculous that Sophos makes it so difficult to enjoy their products.

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bring back Endpoint Protection only installer with a choice of components, stop forcing installation of Intercept X

    I used to have the ability to download a installers for Endpoint Protection only, or Endpoint Protection with Intercept X. This was important because we do not have licenses or need to install Intercept X on all of our devices. This feature is gone now and I have to either use command line options in order not to install Intercept X (not ideal when having students prep a large number of devices), or remove it individually through Sophos Central (a tedious process that is a waste of my time). I would really like to see a return of the option…

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Record start and end of the scheduled scan

    Record in the device events the start and end of the scheduled scan. Today only the conclusion is recorded.
    Also record if any problems have been identified, and scan statistics (files per second or bytes per second checked)

    4 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Notification of applications added to control policy

    Sophos periodically adds applications to the application blocklist, I would like a notification report sent so we can know which application's will be on the block list. This way we will not be surprised when user's in our organization have a problem accessing a program they used to have access to.
    Please expedite.

    2 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Disable Endpoint Protection from Central Admin

    Need a way to disable protection on a selected endpoint from Central Admin for troubleshooting denials.

    7 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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