Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Managed Threat Response

    When setting MTR Preferences, having the ability to select Enterprise admins in addition to the Sub-Estate admins is needed. Our security team is an Enterprise level group, and has responsibility over all sub-estates. They have Enterprise level accounts and can access all sub-estates, but I'm not able to configure their contact information on the MTR Preferences form.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Quarantine Outgoing emails rather than deleting them

    Recently I had some outgoing emails incorrectly identified as spam and they were deleted. It would be a much better option if outgoing emails were quarantined with the option of releasing rather than just deleting them. It was a significant amount of work for me to track down the users and have them resend the the emails. Also a notification that outgoing emails have been deleted to administrators would be a great addition. We had no idea these were deleted until we manually reviewed the logs.

    9 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. Release links for quarantined attachments in quarantine digest and self service portal

    Although blocked attachments and to release these might be risky in most circumstances, there might be also the need to move attachments in quarantine and let the users release them theirselves - e. g. for attachments that are not risky but mostly unwanted. As there is the option to configure several lists with specific actions (quarantine, strip, log, etc.) there should also be an option to turn on release from quarantine as we know it from mail protection in SG UTM for example. Cool and smart would be to differentiate by file type, e. g. exe can't be released but…

    9 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Update news as email

    Is it possible to get the update news as an email?

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix usability of Allow and Block list

    The usability of the "Inbound Allow/Block" table is absolutely awful!

    There should be a way to sort the columns, and a way to load the entire list without having to "scroll to load more" an unknown & unlisted number of times!

    The sorting algorithm for the address/domain/ip column should INCLUDE both straight-up alphanumeric sorting and IP-aware "numerical-by-octet" sorting.

    As well as the above, that same column should have an option for domain-only sorting, to allow for combining entries of various addresses in a domain (probably added at different times), into a single full-domain entry.

    There should also be a way…

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Quarantine Filtering

    please improve the search and filtering on the email gateway quarantine.

    allow order by subject, and filtering by reason, subject etc...

    3 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add e-mail for Multi-factor Authentication (MFA) in Enterprise Central dashboard

    Add e-mail for Multi-factor Authentication (MFA) in Enterprise Central dashboard

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dont mark 'EICAR-AV-Test as a High alert

    Dont mark the detection of as a High alert 'EICAR-AV-Test. Can I suggest it's marked as low. you know it's a test signature and thus does not pose a threat to the system.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Peripheral control for shared connections and modem from USB by mobile devices

    Peripheral control for shared connections and modem from USB by mobile devices

    Peripheral control allows blocking USB connections and blocking bridges where network sharing from the computer to another is not allowed, but when connecting a mobile device (cell phone) it allows sharing connections from the mobile device to the computer (company), making a bypass over the perimeter equipment where the user can navigate with the mobile device network.

    There should be an option to block these types of connections due to security risks.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Check function and log output mode at installation

    When installing, please add a log output mode (or similar mechanism) so that we can check the installation requirements and the installation processing status and the abnormal termination point.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Advance notification of function changes and additions

    The operator does not notice the change or addition of the function.When he notice it, he is confused. We would like to know the changes on the portal before SOPHOS release.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sophos Central Feature Request

    Ref SR# 03032814


    1. Regarding Controlled Updates (Settings-->Controlled Updates-->): If sophos central showing multiple products release are available its not showing each release details like version. Then only we can able to verify managed machines running with which version.


    2. How can we generate report which includes installed Sophos products with its version numbers for all protected servers (currently: computer name, ip address, OS, Last user /Active, Group details only available). If we can generate report with installed sophos products & its version this will help us to patch outdated machines.


    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Feature Request: List of active mailboxes - Email Gateway

    Hi,

    To my understanding the amount of Email Advanced licenses Sophos charges companies depends on how many mailboxes have had at least 1 email processed in the last 30 days.

    Could you please add a feature which lists which mailboxes are active and which are inactive?

    If it's possible, could you also add a "Last Activity" column?

    Thanks!

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Associate Logons via API

    Our users login to their devices using local credentials, not AD credentials. This means that their local credentials need to be associated with their AD credentials in Sophos Central so that the policies can be applied to their respective groups.

    The "PATCH /directory/users/{userId}" API endpoint should be modified to include the ability to modify the user's associated logins as well as an endpoint to view available logins.

    2 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Your support is TERRIBLE

    Your "support" is embarrassingly bad... If we ran our business like this we would have no customers.

    Phone support: None. Nobody answers the phone. Technical support: I have spent over an hour and a half waiting on two separate phone calls and gave up because I don't think anyone is there. I tried several other options when I called, and even "0" for reception gives me a message saying nobody is there, please leave a message... Seriously? WTF?

    Support via website: Someone emails us back late in the evening asking for a response. We respond when open, they reply the…

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. quarantine

    if the agent failed to clean next action should be quarantine and 3rd option should be delete.. neither this is available

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add User - Automatically Add Mailbox in Central Email

    When adding a new user manually, in the overview area for example, there should be an option (tick-box?) for adding him a mailbox within Central Email automatically.
    Of course then the "Email adress" field, in the wizard is mandatory.

    11 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. Record start and end of the scheduled scan

    Record in the device events the start and end of the scheduled scan. Today only the conclusion is recorded.
    Also record if any problems have been identified, and scan statistics (files per second or bytes per second checked)

    6 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wildcard searches in Email Gateway - Message History

    Wildcard searches in Email Gateway - Message History

    This is basic search functionality that is missing from email gateway - message history searches. If you sell a product, please at least include that basics.

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Better spam detection

    Hi, I hope everyone is safe.
    I have a humble suggestion for an Email Gateway Policy.
    While this tool is great at stopping and sanitizing bad spam, there is room for improvement.
    A simple policy, similar to the VIP impersonation list, but for all the protected mailboxes (and users).
    Recently we have been receiving spam with spoofed senders. These messages appear to originate from mailbox users. but a closer look reveals that the From field contains the correct name and email but has a second email address appended. I would think this type of lazy spoofing would be caught with…

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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