Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. ProductManagement should monitor and review Sophos Ideas - we need more feedback!

    The Sophos Ideas Forum is currently a one-way channel. Many customers give their feedback, but extremely few feedback comes back from Sophos to the customer. In the fewest cases, a member of the PM team is commenting the suggestions. Many suggestions have been in the queue for months without any feedback. This is particularly annoying, as the path via "Sophos Ideas" is named as the only way to provide feature requests (Requests through technical support will be declined).

    I would like to see
    a) regular reviews of new proposals and regular feedback from the PM
    b) Clear rules on what…

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Disable Tamper Protection For A Selection Of Clients

    Allow admins to disable TP on a collection or group of PCs, rather than globally disabling TP or going into each device, one by one.

    11 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sophos Mobile API

    Auslesen von Geräteinformationen via API um den Verwaltungszustand und weitere Geräteinformationen in einem zentralen Ticketsystem/ Assetmanagement zu verwalten.

    So können Gerätespezifische Informationen automatisiert im Ticketsystem abgerufen werden und sind so auch für den Support direkt sichtbar.

    2 votes
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    2 comments  ·  Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
  4. change device name in Sophos central

    I was informed by support that changing a device's name is not possible in Sophos Central.
    Only way to achieve it is by uninstalling Sophos on the endpoint and reinstalling the product while the device has the desired name.

    I would like the ability to change the device name directly from central.
    Seems like a pretty basic feature to me.

    6 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. MFA - IP whitelist to bypass MFA

    Since MFA is enforced every login, and the time out is so low, I think you should consider implementing a way to bypass MFA if you're authenticating from a safe CIDR range. For example your IT's corporate network subnet could be white listed so the Admins dont get prompted every time we go to login, but if we're outside the office we would.

    Thanks,
    Alex

    10 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Smart Banner Customisation - Ability to show or hide 'Green' banners

    Sophos Product: Email Gateway

    Version in Production:​Sophos Central version

    Feature Request Summary

    Request:

    The customer would like the ability to be able to show or hide the Green colour smart banners for mail domains and email addresses currently on the global allowlist on the Central Dashboard.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 1

    2 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sophos Central Email: Smart banner support for plain-text email

    At this time smart banners can only be applied to emails with html content in it. Suggesting for the ability for Central to also add a banner in plain-text.

    14 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Peripheral control exemptions - Custom Label

    Allow custom labels to be added to peripheral device exemptions for easy identification in the event that a specific exemption needs to be removed.

    4 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Disable Tamper Protection on types of machines, e.g. servers only

    Right now, Tamper Protection can only be disabled per endpoint or all endpoints as a Global Setting. It would be good to be able to disable Tamper Protection on Servers only, on Windows Servers only, on Windows desktops only etc.

    6 votes
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    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Have somebody look at new ideas posted, and concatenate them with similar ideas

    For example, if you search the ideas for "version," you find at least 15 ideas posted that request a feature showing sophos version numbers on each device in a list or report. There are at close to 100 votes spread across those postings for this one idea.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Users have no idea of missing emails quarantined due to attachment file type

    Hi, please consider this simple suggestion.

    Ability to include quarantined messages by reason "Attachment file type" in the quarantine summary but without the "release" option to keep them safe from themselves.

    Some messages that are not flagged as spam/bulk with attachments get flagged and sent to quarantine due to potential threats, but no one other than admins can see them. Unless you have a dedicated resource monitoring this quarantined list, users will never know about these messages.

    Not asking to open potential security holes here, but if the users could see they got messages that were deemed dangerous because the…

    33 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. GUI

    Can you make a dark mode for this site?

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to use Multi line file/dir exclusion additions

    The way you have to manually add exclusions simply sucks and needs to looked at. Each item has to be added one by one!

    3 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to choose which Spam Filtering category will be included in the Quarantine digest

    The customer would like to be able to choose which Spam Filtering category will show up on user's Quarantine summary email. For example, if they want that ONLY Bulk emails are "releasable" by the users then they can configure it as such. So any quarantined emails for the reason of Confirmed spam or Suspected spam will not show up in the digest and is left for the Administrator to release.

    9502583

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enhance Audit Log with Support Actions

    If we have activated remote support access, we would like to be able to see in the audit log, when a support employee logs in and what changes have been made.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Act more like an enterprise platform.

    I could care less about the users. It is the device that Sophos Endpoint is installed on, but Sophos refuses to provide more details about the devices other than ip address and current name. With the level of access that the software has, Sophos should be able to provide an extensive hardware profile. Every device should have a list of all users that have logged into it, not just the last user. I really don't care about specific users only the activity in the event logs. It is supposed to be enterprise class software, but it behaves, from a management…

    5 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Need way to export device version information.

    In light of the windows update issue and the need to make sure clients are at a correct version, there needs to be a way to export a list of devices and endpoint version numbers. Having to click on each individual computer to see that information is ok for a customer with 20 devices but unfeasible for a customer with hundreds of devices.

    16 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. unusable intertface due to poor contrast

    We hire disabled veterans to work on our customers Sophos portal. All of our visually impaired veterans cannot use your interface, The contrast ratio makes it impossible for them to read. The white background with a very faded grey typestyle makes the contrast ratio unusable. What ever happened to plain black text on a white screen with colors like green, yellow, and red to denote status?

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sorting data in Threat Analysis

    I want to search the Threat Analysis Center - Detected Threat Cases. It would be very convenient if I could sort by the user name or device as well as be able to search for a particular user or device

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sophos Email Gateway

    RE: [#9399940] but advised to send in as an idea.

    Please notice NCSC Mail Check recommendations to improve TLS:

    mx-01-eu-west-1.prod.hydra.sophos.com.
    MX priority 10

    and
    mx-02-eu-west-1.prod.hydra.sophos.com.
    MX priority 20

    NCSC advice on TLS
    Your TLS configuration has 3 elements that can be improved.

    When testing TLS 1.2 with a range of cipher suites in reverse order the server selected a different cipher suite (TLSRSAWITH3DESEDECBCSHA) which has no Perfect Forward Secrecy (PFS) and uses 3DES and SHA-1. The server should choose the same cipher suite regardless of the order that they are presented by the client.

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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