Bitte eine Trennung der Admin Berechtigungen für Antivirus und XG Firewall durchführen. Es wäre ein sehr guter Schritt, wenn es eine Möglichkeit gibt einen Admin für den Kunden so einzustellen, dass dieser keine Möglichkeit hat auf die Firewall zuzugreifen. Denn in vielen Fällen sind es unterschiedliche Zuständigkeiten zwischen Firewall und Antivirus. So wäre es von Vorteil, dass User1 nur die Möglichkeit hat Einstellungen am AV vorzunehmen und User2 hingegen nur auf der Firewall Einstellungen anpassen darf. Denn jeder dieser User hat auf den anderen Einstellungen nichts zu ändern, da diese Einstellungen nicht in seinem Fachgebiet liegen.

While creating an automated report as Admin, Only the report creator can able to receive the report. Multiple recipients cannot be added to the list. My suggestion is to configure multiple recipients to send the report.

Sophos Support needs to proactively scan real-time blacklists (DNSBL/RBL) to ensure their external sending IP addresses are not included.

If a sending IP is identified as blacklisted, support needs to quickly disabled server(s) relaying mail via blacklisted IP(s) to prevent their clients from having waste hours opening support tickets notifying Sophos Support that they are receiving NDRs while trying to send mail.

The delivery status shows either "Delivery successful" or "Delivery failed" but it also shows "Delivery successful" if just one recipient got the mail successful.
For example: if just one of five recipient gets the mail and it fails on four of them, it will show "Delivery successful". Maybe there should be a status like "Delivery partially successful" for those cases.

The List could be too long, so the ability to remove some entrys would be great

Request to have feature added to Sophos Email Appliance and any other Sophos products which will inject the results of the SPF check into the email header. This will allow the email recipient to view the results of the SPF check (pass/fail/neutral/none) by looking at the message properties. Microsoft Office 365 and Cisco has this capability already by default in their email gateway products.

It would be great if I can decrypt a laptop from the portal. Instead of going to the laptop and turning bit locker off manually to start the decryption.

Would like to see the MAC Address listed on the Devices tab as well as to be able to export to a CSV file. This would be extremely helpful to those of us managing networks of 4000+ devices. I believe this information must be captured in the Sophos servers so I can't imagine it would be that hard to include in the Device information.

At this time smart banners can only be applied to emails with html content in it. Suggesting for the ability for Central to also add a banner in plain-text.

If the admin and endpoint are in different locations, how can the endpoint's Sophos be disabled for the 4 hours troubleshooting without physically entering the tamper password on the endpoint?

It would be much better if the remote administrator could login to Sophos Central and remotely disable the Endpoint's Sophos for a specific period of time without the need to physically logon the endpoint's Sophos.

Otherwise the admin would need to disclose the tamper protection password to the person using the endpoint. Not a good idea. A new tamper password can be generated afterwards but that's not an efficient process.

Make a dark theme for the Sophos Central Portal. It's very bright for those of us with sensitivity to bright screens and Dark mode browser extensions won't let you log in to central very easily.

Kindly add export report in Message History of Sophos Central

Allow scheduling of updates and of signature updates. We regularly experience prcoessor issues on machines updating durign the business day, the existing scheduling options are way too basic and allow just one day and time per week. Also updating signatures should also be able top be scheduled instead of occuring all day long, bogging down servers and wokrstations when people are trying to work.

And nobody's bothering to look and see that they're here or to remove them since they've been out there for months. I'm done with the whole Ideas website, since there's clearly no one who monitors or cares about it.

It would be good if we can set AP's to reboot out of hours without having to manually log on and reboot. This is possible with Watchguard AP's we currently use.

I'd like to suggest a way to be notified by Sophos, either a notification banner in the Central Admin Console or via email, when a new Product Version is available to download. According to Sophos, "there is not a way to be notified". There are plenty of products and applications we use daily that notify me and my team when there is an update. Sophos should also have that feature so that install breaks stop happening.

Currently in the email gateway you can only search on one field, e.g. sender or recipient or subject. This is no good if there are lots of emails between people and you need to locate a specific email. Please can we expand the search function to be able to search on multiple fields at the same time?

I would suggest that we have a method of reviewing our tickets from this interface not just launching them. It is frustrating not to be able to see the progress of a ticket and to have to wait for email notifications when you are having email issues!!!