Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Make manual udpate of endpoint easier

    It would be useful if end-users could more easily invoke an update of their endpoint -- ideally by right-clicking the system tray icon, but failing that via a more obvious button.

    A regular part of our informations security advice involves urging people to verify that their security software is up to date, and the current Central Endpoint makes it very hard for users to verify this.

    4 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Site navigation improvement

    In the Dashboard, there is a report that shows the number of protected machines or not protected machines. Wish those icons were hyperlinks to the lists they report; thus if I see 100 protected machines in the dashboard, one click would bring to that list.

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Feature request

    I would like to submit a feature request to allow you to change the block message in web control to personalize it for our organization.

    Thank you,
    James

    2 votes
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    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. licencias

    buenos dias

    quiero saber como podemos hacer para dar de baja a varias licencias de sophos en algunas computadora que ya no están en uso en la asegura y poder instalarlo en otras que se les ha cambiado el sistema operativo. mi consulta se debe a que ya excedimos las licencias contratadas con ustedes y hay varias licencias que no se estan utilizando .

    atentamente

    Stanley Mendizabal
    depto de informatica

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Events report - make it clearer why events have been logged for web control events

    At the moment event log entries are truncated, and often the important information is obscured so that you have to hover the mouse over to see the details.

    It would be useful if the width of the column could be increased.

    The view I need to look at most often is the web control view, and it would be very useful if it was easier to distinguish between category blocks (with an indication of the category) and malware blocks.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. exclude events

    It would be very useful if we could exclude certain events from being logged.

    e.g. my laptop endpoints may log hundreds of "Peripheral allowed: Intel(R) Dual Band Wireless-AC 8260". If I could have an option to suppress this from being logged, it would make viewing event logs easier.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show last logins on dashboard

    It would be useful if a summary of the last admin logons (including IP addresses) was displayed on the dashboard. This would provide a quick reassurance that no admin accounts had been compromised.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow me to remove the Global news window or at least hide it

    I would like to remove or hide the global news screen. It does nothing to make my setup productive and if anything it is annoying

    5 votes
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  9. Remote force reboot and restore deleted accounts

    Feature Requests:
    1) need an option to manually force or at minimum prompt a user to preform a reboot. I have multiple clients who's users have windows VM's that never get shut down. maybe a force reboot button beside scan now in the dashboard or make it an option for the admin to force reboots or not upon updating.

    2) Have a restore repository to restore users/computer accounts if accidentally deleted. Maintain it for around 7 day's and then delete. Currently if a client makes the mistake of deleting a computer. you have to remove and reinstall the client on…

    9 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. clickable usage summary

    Instead of "See Report" the Usage Summary items should just be clickable. These should also take you directly to the column in question.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. long wait time

    40 minutes on hold for an important issue is not ok

    5 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Endpoint Download Possible Virus

    When downloading the Sophos Endpoint for Windows I got a possible error from my virus scans.
    I use Metadefender for small downloads on Chrome.
    Filseclab
    1359 ms
    Jun 13 2017 (1 day ago)
    This was the result of the scan.
    W32.Vittalia.R.dmdp.mg

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need clear visual indication of what endpoint software is installed where

    If you have multiple different Central products (endpoint protection/InterceptX/Encryption) installed on different systems, managing what software is installed where is extremely hard at the moment.

    These are things I want to know at a glance but currently can't find out:
    * Which of my systems have IntecerptX installed?
    * Which of my systems have Encryption installed?
    * Has InterceptX been properly installed on all the systems it's been enabled on?
    * Are all the computers in group X protected by InterceptX?
    * Are all the computers in group Y encrypted?

    Please consider adding an icon column to indicate enabled or…

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Applying policies in new portal inefficient

    This new portal update requires, if I want to apply a policy to a machine or user, that I go into each individual component of the policy, add the person, save, and move on to the next. This is terribly inefficient and , frankly, annoying.

    7 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. False positive with Pulse Secure Teleworking Solution

    False positive with leader market teleworking solution : CryptoGuard detected ransomware in C:\Program Files (x86)\Common Files\Pulse Secure\JUNS\PulseSecureService.exe

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Help text does not match Sophos Cental UI.

    Help shown below does not match what is seen on Sophos Central.

    Ensure the computer where the threat was detected is up to date.

    Although the computer is checking for updates every hour, completing this step will ensure the very latest identities are loaded and give Sophos Anti-Virus the best chance of cleanup where possible. To do so:
    Locate the device in Sophos Central, either under 'Computers' or under 'Servers' in the left hand menu.
    Open the details of the computer or server.
    Click on the 'Update' action button.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Help redirecting to incorrect URL

    When a user is on the API Token Management page and then select Help->Help with API Token Management page the user is redirected to a this URL: http://docs.sophos.com/sophos-cloud/customer-dashboard/help/en-us/webhelp/index.htm#general/AboutSophosCloud.htm

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cetral management usability

    Bulk Item actions is needed for management of large clients.
    Also the ability to sort views based on operating system and other properties would be very useful.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Events report - don't automatically load events

    The Events Report view is very slow to open because it tries to load all events.

    If it defaulted to having no filters selected, the user experience would be improved because it would open much faster and then you could select the filters you wanted. At the moment you have to wait for it to load, and then deselect all filters, and then select the ones you want, and then wait again.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. SophosClean

    Please add the ability to run SophosClean.exe from the management console as well as the ability to "Run As" so we can use elevated user rights as our users are not administrators of their machines.

    Thanks

    Kevin

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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