Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. API

    as an Sophos System-Partner we work and customize with an Documentation-Software, called "Docusnap". Our ideas going to import some informations into the docu-solution for using in Recovery-, Rescue- and Restore-plans. But for devlop we need some defined WEB-API's. It would be nice and very helpfull having read only access on some details e.g. product summary, versions, installed on, last state and any more. What's your suggestions, any chance to implemente it next time?

    12 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. SNMP on XG-Firewalls

    Based on current generation from XG-Firewalls. Missed some SNMPv2 standard OID's for:
    ipAddrTable: 1.3.6.1.2.1.4.20
    ipRouteTable: 1.3.6.1.2.1.4.21

    Normally this values an standard all over the world on SNMP-Devices, still in Sophos-SG-generation. Generally it's needed by automated creation of routing-plans and more by software solutions.

    In the Moment the SNMP-Interface is nice, but not so usefull for production environment's. Secured OID's can be saved by implementing SNMPv3, but this alos not an available option on XG-firewall at the moment.

    11 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Choose which events to receive via email (not only alerts)

    Alerts can be received via email. Sophos only sets these events as alerts, which are not automatically resolved by Sophos.

    But some events may be crucial, such as:
    - Someone tries again and again to open the same blocked websites
    - A Virus/Ransom Ware was blocked by Sophos

    For now you have to look into the Events Report in the Admin Center of every single customer to get these information,
    which is quite time-consuming, especially if you have a lot of customers.

    A Feature that allows you to choose by yourself, which events you want to receive via email, would…

    9 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. 9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Import Computers from AD

    The ability to import computers from AD would be helpful to identify devices that may not have the Sophos Central Agent installed

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reports scheduling with options to select which reports to which receiver

    Requesting Separate report submission.

    Ex:
    Events and Alerts only sending to Administrators
    Malware/Application/Application Control Policy Violators or any other reports to Selected people only.

    So we need to have an option to select reports based on receivers.
    Also Automaticallay report submission based on Daily/Weekly/Monthly

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. MFA - IP whitelist to bypass MFA

    Since MFA is enforced every login, and the time out is so low, I think you should consider implementing a way to bypass MFA if you're authenticating from a safe CIDR range. For example your IT's corporate network subnet could be white listed so the Admins dont get prompted every time we go to login, but if we're outside the office we would.

    Thanks,
    Alex

    10 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. unusable intertface due to poor contrast

    We hire disabled veterans to work on our customers Sophos portal. All of our visually impaired veterans cannot use your interface, The contrast ratio makes it impossible for them to read. The white background with a very faded grey typestyle makes the contrast ratio unusable. What ever happened to plain black text on a white screen with colors like green, yellow, and red to denote status?

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need way to export device version information.

    In light of the windows update issue and the need to make sure clients are at a correct version, there needs to be a way to export a list of devices and endpoint version numbers. Having to click on each individual computer to see that information is ok for a customer with 20 devices but unfeasible for a customer with hundreds of devices.

    15 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. GUI

    Can you make a dark mode for this site?

    8 votes
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  11. Selecting Policy Name Closes Lightbox

    When cloning a policy and selecting the name (highlighting right to left) closes the lightbox.

    Can this please be rectified as it is very frustrating.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Manually specify a Tamper Protection key, or pool of keys

    It would be wonderful to have a pool of tamper protection keys or to be able to manually specify a tamper protection key policy per client or device group.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Duo MFA integration

    Please add Duo MFA integration for Sophos Central Admin. Both for the MSP Sophos Partner Central Admin, and for individual customers. Having IT technicians needing to log on to Sophos Central with current MFA it's a pain as you'd have to have so many individual rotating codes for each technician. With Duo MFA it would be a push authentication to a choice of technician phones.

    7 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. See and manage cases on Sophos dashboard

    Can I see my cases and manage them in Sophos Dashboard?

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Subgroup

    In Computer Groups, Server Groups and User Groups it would be a nice feature to allow the creation of sub-groups.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Version Update Notifications

    I'd like to suggest a way to be notified by Sophos, either a notification banner in the Central Admin Console or via email, when a new Product Version is available to download. According to Sophos, "there is not a way to be notified". There are plenty of products and applications we use daily that notify me and my team when there is an update. Sophos should also have that feature so that install breaks stop happening.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. delete customer

    Please allow Super admins to remove a Partner's managed 'Sophos Central Customer' portals.

    I don't see any options to delete old/consolidated customers.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sophos Cetral & Azure Sentinel Intergration

    I would love Sophos to create a "Connector" for Azure Sentinel. The combined infromation from O365 and Azure would be amazing!

    12 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add alert for automatic malware cleanup if successful

    When malware gets detected, there is a alert generated in central with "manual cleanup required", but often Sophos-AV cleans up the malware on its own. In this case no additional alert gets created.
    Thats just not efficient... we have to try and cleanup something that isn't there anymore at least 3-4 times a week and burn time and effort for nothing.
    Possible solution: An alert has to be generated, if an automatic cleanup is successful. Then we would see: "Malware detected" and shortly after that "Automatic cleanup successful".

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have somebody look at new ideas posted, and concatenate them with similar ideas

    For example, if you search the ideas for "version," you find at least 15 ideas posted that request a feature showing sophos version numbers on each device in a list or report. There are at close to 100 votes spread across those postings for this one idea.

    4 votes
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