Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Fix Outbound Spam Filtering

    Allow confirmed spam outbound to be quarantined and inbound to be deleted by having separate settings for inbound and outbound.
    Allow outbound filtering to be turned off.
    Or get better at recognizing confirmed spam. We have constant problems with false positives outbound. They're not even marketing emails. Last time they were legal documents for a court case, and Sophos decided it would delete them.

    7 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Outgoing DKIM signing for email

    Please add outgoing email DKIM signing

    40 votes
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    13 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. block list

    Allow superadmin accounts to edit an end user's block list on a global basis and not as per individual. Doing so will allow admins to unblock addresses that were accidentally blocked.

    Bring together the block list from all domain users into the enterprise list.

    12 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Log retention needs to extend 30 days

    Extend the duration of logs from 30 days to 180 days as a minimum.

    A month is not long enough for ongoing troubleshooting cases...

    11 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Proactively scan real-time blacklists (DNSBL/RBL)

    Sophos Support needs to proactively scan real-time blacklists (DNSBL/RBL) to ensure their external sending IP addresses are not included.

    If a sending IP is identified as blacklisted, support needs to quickly disabled server(s) relaying mail via blacklisted IP(s) to prevent their clients from having waste hours opening support tickets notifying Sophos Support that they are receiving NDRs while trying to send mail.

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can we please be able to view the status of our open tickets. Especially when we are having email deliverability issues??

    I would suggest that we have a method of reviewing our tickets from this interface not just launching them. It is frustrating not to be able to see the progress of a ticket and to have to wait for email notifications when you are having email issues!!!

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Release or Delete Multiple Messages from Quarantine

    Within the Self-Service portal, users should have the ability to select multiple messages for Release or Deletion.

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Export Report in Message History of Sophos Central

    Kindly add export report in Message History of Sophos Central

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Key word filtering

    Under the allow and block you are only allowing for IP, Domain and email.
    I suggest also adding the ability to block phrases or keywords determined by quotations

    For example: "you have won 1 bitcoin", "Click here to see my hot photos" etc

    This will then assist in blocking multiple emails that contain vulgar content in the subject/content lime instead of the user receiving them in the quarantine section.

    This would be a great way for IT staff to filter spam emails that have the same subject line or the same content. We constantly find that we receive the same…

    16 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Address-on-the-fly/Wildcard aliases support

    Would like to add address-on-the-fly (e.g.; wildcard alias) support for email aliases. Reflexion currently supports this, but Sophos Email Gateway does not. Use-case: allowing alert emails for our clients to be accepted if they follow a specific naming convention -- in this case using the hyphen character "-", for example: alert-customer123-central@example.com, alert-customer234-central@example.com as aliases for the alert@example.com address in Sophos Email Gateway. Currently it looks like we are going to have to manually add every single alias to the Exchange distribution group -- this is going to be a nightmare to manage going forward once we have more than…

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Automated Report Recipients

    While creating an automated report as Admin, Only the report creator can able to receive the report. Multiple recipients cannot be added to the list. My suggestion is to configure multiple recipients to send the report.

    7 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sophos Central Email: Smart banner support for plain-text email

    At this time smart banners can only be applied to emails with html content in it. Suggesting for the ability for Central to also add a banner in plain-text.

    17 votes
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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add to Inbound Allow from Quarantine.

    On the Quarantined Messages page, I should be able to select messages and add them to the Allow List, as well as Release or Delete them. So, clicking the Allow button would release the message for delivery AND add an entry in the Inbound Allow list.

    Thanks.

    2 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Search functionality in Email gateway - Message history

    Currently in the email gateway you can only search on one field, e.g. sender or recipient or subject. This is no good if there are lots of emails between people and you need to locate a specific email. Please can we expand the search function to be able to search on multiple fields at the same time?

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email Gateway - Delivery Status

    The delivery status shows either "Delivery successful" or "Delivery failed" but it also shows "Delivery successful" if just one recipient got the mail successful.
    For example: if just one of five recipient gets the mail and it fails on four of them, it will show "Delivery successful". Maybe there should be a status like "Delivery partially successful" for those cases.

    14 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Inject SPF Pass Results Into Email Header

    Request to have feature added to Sophos Email Appliance and any other Sophos products which will inject the results of the SPF check into the email header. This will allow the email recipient to view the results of the SPF check (pass/fail/neutral/none) by looking at the message properties. Microsoft Office 365 and Cisco has this capability already by default in their email gateway products.

    9 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to choose which Spam Filtering category will be included in the Quarantine digest

    The customer would like to be able to choose which Spam Filtering category will show up on user's Quarantine summary email. For example, if they want that ONLY Bulk emails are "releasable" by the users then they can configure it as such. So any quarantined emails for the reason of Confirmed spam or Suspected spam will not show up in the digest and is left for the Administrator to release.

    9502583

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow whitelisting from Email Quarantine page

    Please provide a button in the email listing items that are stuck in quarantine to "Add to whitelist and release".
    Also, please add buttons in the quarantine to ALLOW/BLOCK easily by simply selecting the email and then clicking the right button. Provide an option to ALLOW/BLOCK the email address or the domain.

    Currently, the process to add items to the allow list is clunky and hard to do for the end user. Please provide simplicity.

    12 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Blacklisted IP or Domain in Sophos Central Email Advanced


    1. Set the blacklisted IP or domain from delete to quarantine in Sophos Central Email Advanced.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sophos Email Gateway

    RE: [#9399940] but advised to send in as an idea.

    Please notice NCSC Mail Check recommendations to improve TLS:

    mx-01-eu-west-1.prod.hydra.sophos.com.
    MX priority 10

    and
    mx-02-eu-west-1.prod.hydra.sophos.com.
    MX priority 20

    NCSC advice on TLS
    Your TLS configuration has 3 elements that can be improved.

    When testing TLS 1.2 with a range of cipher suites in reverse order the server selected a different cipher suite (TLSRSAWITH3DESEDECBCSHA) which has no Perfect Forward Secrecy (PFS) and uses 3DES and SHA-1. The server should choose the same cipher suite regardless of the order that they are presented by the client.

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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