Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. add multiple selection boxes to quarantine list in self service portal

    On the Sophos email Self Service Portal there's no way to select and act on multiple emails. you have to work on them one at a time. I have users that end up with dozens of emails in their quarantine and would like to release or block them by selecting several at a time. you should add a check box to the left for multiple selections.

    39 votes
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    6 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improved device list views

    Including the ability to add/remove columns and filter results.

    For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

    This would apply to Endpoint and Server views.

    We intend to make this functionality available via APIs as well.

    493 votes
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    95 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    The APIs are now available, please see https://developer.sophos.com/ for more details.

    For example, retrieving tamper protection status is available this way: https://developer.sophos.com/docs/endpoint-and-server/1/routes/endpoints/%7BendpointId%7D/tamper-protection/get

    I appreciate many people simply want the admin UI to offer the functionality rather than just APIs, and we will update it to allow column addition/removal and filtering on any column. However, this is likely to not be until around August as the development team have been reassigned to assist another project for a few months. Sorry for the wait, I would very much like this to be available earlier.

    I’ll leave this item open and “started” until the admin UI changes are released, but please do be aware of the API option in the meantime.

  3. Azure Sync should filter for group membership

    Azure sync right now syncs the entire azure active directory. How is this usable for anyone? It gets service accounts. It gets a ton of guest users if you share documents externally from onedrive, or teams. People who dont even work at my company get synced to the sophos portal. With BYOD I would want automated emails to go out to new users so they can self service, but thats unusable with Azure Sync.

    40 votes
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    3 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Send Alerts to Email for Cryptoguard and other specific modules

    Enable granular alert emails for Sophos modules, such as CryptoGuard or other modules, for immediate review/fast response.
    As it stands now it is not possible to have distribution lists configured for specific alert types.

    14 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Display Windows device serial number (as per Mac devices)

    In Sophos Central under Devices, when you select a specific Mac PC, under Agent Summary it displays 'Serial Number XXXXXXXXXXXX'.

    This is very useful - please could we have this for Windows devices too?

    29 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sophos Central Enterprise: Make Heartbeat works for all Sub-Estate central deployment

    Relate to this limitation:
    https://community.sophos.com/products/sophos-central/f/general/117661/heartbeat-with-sub-estate-central-deployment/425654#425654

    In a Sophos Central Enterpise deployment with sub-estate make endpoint Heartbeat connection with XG works for all the sub-estate.

    33 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add the 'Export to CSV" feature to other dashboard locations

    Frequently, we need to extract the email data for analysis purpose and provide custom report to the customer.

    Please add "Export to CSV" feature for the following:


    1. Sophos Central > Email Gateway > Logs & Reports > Message History

    2. Sophos Central > Email Gateway > Logs & Reports > Message Summary

    3. Sophos Central > Email Gateway > Quarantined Messages

    4. Sophos Central > Email Gateway > Mailboxes

    11 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. What are other Partners/MSPs using to create meaningful reports from the partner portal

    Are there currently any third party tools that are recommended to create meaningful reports from the partner portal?

    7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Confirmation of SDU upload completion.

    When I get the SDU from Sophos Central, We would like to have a way to check with the technical support, such as outputting a log that indicates whether the upload was completed successfully.

    7 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Provide Enhanced information in Sophos Central about Detection and Security events

    There are many events generated in Sophos Central that Lack any specific information that would be required to know what is going on.

    For example

    Threat Cases. These are advertised as providing you with the root cause analysis, however quite they never actually provide information on what actually happened. An example of this is the
    Lockdown events. To see what actually occurred and was blocked you need to review the local hitman pro events, so how is this providing Root Cause Analysis ?

    Another example is AV detections within containers like ZIP and MSG files. In Central only the MSG…

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Czech language

    Add Czech language to Email Gateway (primary in email that recipient get from sophos email gateway). Also you can add to administration option to choose in which languages will sophos send email to the recipient

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow nicknames for firewalls again

    You used to be able to rename firewalls in Sophos Central. That seems to have disappeared. Please return this feature. Trying to identify a firewall by IP address or serial is silly. We have DNS for a reason: people don't remember IP addresses.

    14 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Buck button in Central

    We need buck button. Once we set the condition and drill down and go back, we'll see all the unfiltered information.
    Ex. In Central, "Devices" ->"All Health Status"->"Computer with bad status"-> drill down particular device-> "All Health Status" again

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Computer Name

    Currently when we rename a computer, we have to re-register it with the console to get the name to update in the console, Can we get it added to the name is auto-refreshed (say daily) and will update in the console if the name on the computer itself changes. Many other antivirus software will.

    15 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. block additional file types

    Hi,

    Please could you add .iso and .img file types to the default sophos rule for blocking file types as per the Microsoft recommendation - https://www.zdnet.com/article/microsoft-warns-of-multiple-malspam-campaigns-carrying-malicious-disk-image-files/
    I've tried adding the file types in a seperate rule, but it doesn't work. I logged a call with Sophos support #9824278 and they have confirmed that it doesn't work and that my best bet is to raise a feature request to have those file types added to the default rule.

    Many thanks,
    Paul

    8 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Release or Delete Multiple Messages from Quarantine

    Within the Self-Service portal, users should have the ability to select multiple messages for Release or Deletion.

    24 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Streamline Sophos Central and Enpoints

    It's a no brainer that one of the biggest complaints about Sophos Central is that it is NOT CENTRAL. You should be able to do anything and everything via the console without having to try to manually go to 100 different endpoint installations. You should be able to clean viruses, delete from quarantine, see full scheduled scan details, see SDU log contents, clear errors, see events up to a year, EVERYTHING. Why call it a management console if you can only manage only so much? Honestly the only thing you should have to do on the endpoint after the installation…

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Change color of Sophos System Tray icon based on its state

    Change color/symbol of Sophos System Tray icon based on its state (for example):


    1. blue = normal state

    2. green = client is updating

    3. orange = reboot required / unusual client state

    At the very moment, the enduser does not know anything about the state of its client at one glance. Even the last update status cant be found by an end user.

    As a reseller we receive many support calls: "My PC stalls. ..." When analyzing the "problem" the last update time of the Sophos Client matches the time of the "problem". If the tray icon would change its color when…

    6 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Long term log retention

    We would like to save the log on a yearly basis as there is no problem with payment.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Moving users/machines between Central

    When the customer use Enterprise Dashboard, we would like to move users and machines between Central with simple operations such as drag and drop or commands. Operation becomes complicated when personnel changes or transfers occur.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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