Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. Email Alert Configuration

    As Sophos Central stands at the moment, it automatically sends alerts to ALL administrators. We would like to be able to configure these alerts and who it sends to so every administrator doesn't get their email inbox flooded with these.

    14 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Automatically assign Intercept X on MAC installation

      Currently when the complete Mac package (including Intercept X) is deployed it does not "Assign" Intercept X to that endpoint. Instead you have to into the Management Console and "Assign" Intercept X to that specific endpoint manually.

      It would be beneficial if when deploying this package, which says it includes Intercept X, that it would automatically "Assign" Intercept X to the endpoint.

      11 votes
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • MSI Installer for EndPoint Protection or Intune compatible deployment method

        Currently we are having to install manually as part of the enrolment.

        Intune only supports deploying MSI installers so we either need an MSI or an 'Intune compatible' method.

        20 votes
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          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
        • Sophos Agent Removal Tool

          We need a tool to remotely remove Sophos agents.

          20 votes
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            4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • Reflexion - Make whitelisted email addresses pass basic SPF checks

            I was told by Reflexion support that whitelisted addresses do not undergo SPF checks. I would expect whitelisting to overrule a spam score, but not an SPF/forgery check. With auto-whitelisting occurring at Reflexion, and targeted spearphishing attempts on the rise, this is a critical/basic feature that needs to be implemented.

            6 votes
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              1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
            • Remote uninstall feature for Endpoint Protection agents

              We can't remove Endpoint Protection agents from the clients remotely. We are connecting to clients one by one and do the uninstall operation and this takes a long time to finish the job.

              It will be great if you may develop remote uninstall feature for Endpoint Protection agents.
              We will save time and money.

              Regards,

              48 votes
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                1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
              • Offline installer and uninstaller need ASAP, this isn't 1990!

                As an Network Manager, I need to be able to down the FULL INSTALL NOT JUST THE installer !!!! Not sure who made this STUPID decision in 2018!!! If you service computer customers, you should understand what your customer's NEEDS are!!!!!! STUPID that my SOPHOS firewall blocks the download !!!! Also, there needs to be an UNINSTALLER, I SHOULDN'T have to edit the registry to disable TAMPER PROTECTION, when THE STUPID PASSWORD DOESNT WORK!!!!!!! THIS IS NOT 1990, GET WITH THE PROGRAM!!!!!

                6 votes
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                  1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                • Offline Endpoint Installer

                  Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.

                  47 votes
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                    10 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • Sophos Central Audit Logs

                    The Audit logs are lacking in detail and visibility, specifically:

                    1. When moving devices/computers into groups - the audit logs only show that a change was made to the group itself, not which devices/machines were affected.

                    2. When a change in product assignment is done (e.g. we remove Device Encryption as an installed product on a device/machine or a group of devices/machines) the audit logs do not show which devices/machines were affected.

                    3. When changes are made to a Sophos Central policy, what were the actual changes made within the policy.

                    13 votes
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                      1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • Alert E-mail Notifications

                      Hi Sophos,

                      It would be great if you could add a feature to Sophos Cloud that gives us as Administrators, the option to choose what alert e-mail notifications we want to receive.

                      For example, the missed update due to lack of reboot is a common email notification that can be redundant (depending on end-user) as once the end-user reboots the computer (end of day or mid-day maybe) the Sophos update completes itself.

                      Thanks for reading through my feedback guys!

                      Kind regards,
                      Cesar

                      5 votes
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Serial number import in device control

                        An import function (for eg via csv-file) for serial numbers/device IDs of USB-devices would be very helpful in device control. Lots of SEC-customers with numerous allowed/blocked devices need to plug them all in in order to block /allow them if they migrate to Central.

                        20 votes
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                          1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                        • restrict users from releasing quarantine

                          Need option to restrict end users from releasing non-approved messages from quarantine. Should have option to "request release" which sends request to site admin(s), and they can allow or deny release of requested quaratined message(s). Apply restriction to Group, which can be applied to bulk-users, allowing others to not be restricted from releasing their own.

                          6 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • We need MORE from you

                            Why can't you put MORE INFORMATION on the devices summary page?

                            I don't want to manually click into EACH device to see if the exclamation point is for something important, or just a **** "Reboot required after software update"!

                            2 votes
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                              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Using AD Groups for Computer policy assignment

                              Although AD Groups are synchronised with AD, AD Groups cannot be used to assign Policies to computers (based upon Computer membership).

                              Our customer reports "I would prefer these to be AD groups so if we create a server we add it to an AD group instead of having to manually add it to a group via the cloud console. Much more streamlined. We should not need to work in the cloud console on a daily basis once it is all configured and running. Should be able to apply this type thing via our local AD security groups."

                              The same should…

                              13 votes
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                                1 comment  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                              • Automatic removal /uninstall of central endpoint products

                                Automatic removal of central endpoint products, from endpoints, as soon you delete the computers from Sophos central.

                                4 votes
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • export dashboard

                                  As an Sophos Central Administrator I would like to be able to export the current view of a dashboard (e.g. Computers with a bad status - including machine name, IP Address, Last User, Last seen) so that I can create incidents in our ITSM tool for resolution by appropriate colleagues.

                                  2 votes
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                                    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Improve Role Management in Central

                                    Improve Role Management

                                    5 votes
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                                      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ability to remotely disable and enable services

                                      It would be very helpful to be able to centrally disable the various Endpoint protection services from the Central console on individual client machines. For troubleshooting purposes in a larger environment this would save quite a bit of time over actually getting on the clients computer and stopping various protections.

                                      5 votes
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                                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Pop up on device to prompt user to reboot after a Sophos update

                                        Users are not prompted for a reboot after an update so the devices are not getting rebooted as needed. Please add a prompt to notify user

                                        2 votes
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                                          1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Shophos shoud clear warning

                                          I have a lot of PC with warning "Reboot required after software update". Why Sophos software cannot detect that PC was rebooted later and should clear warning message in Dashboard.

                                          4 votes
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                                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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