Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. add multiple selection boxes to quarantine list in self service portal

    On the Sophos email Self Service Portal there's no way to select and act on multiple emails. you have to work on them one at a time. I have users that end up with dozens of emails in their quarantine and would like to release or block them by selecting several at a time. you should add a check box to the left for multiple selections.

    25 votes
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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improved device list views

    Including the ability to add/remove columns and filter results.

    For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

    This would apply to Endpoint and Server views.

    We intend to make this functionality available via APIs as well.

    477 votes
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    91 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    The APIs are now available, please see https://developer.sophos.com/ for more details.

    For example, retrieving tamper protection status is available this way: https://developer.sophos.com/docs/endpoint-and-server/1/routes/endpoints/%7BendpointId%7D/tamper-protection/get

    I appreciate many people simply want the admin UI to offer the functionality rather than just APIs, and we will update it to allow column addition/removal and filtering on any column. However, this is likely to not be until around August as the development team have been reassigned to assist another project for a few months. Sorry for the wait, I would very much like this to be available earlier.

    I’ll leave this item open and “started” until the admin UI changes are released, but please do be aware of the API option in the meantime.

  3. Send Alerts to Email for Cryptoguard and other specific modules

    Enable granular alert emails for Sophos modules, such as CryptoGuard or other modules, for immediate review/fast response.
    As it stands now it is not possible to have distribution lists configured for specific alert types.

    13 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sophos Central Enterprise: Make Heartbeat works for all Sub-Estate central deployment

    Relate to this limitation:
    https://community.sophos.com/products/sophos-central/f/general/117661/heartbeat-with-sub-estate-central-deployment/425654#425654

    In a Sophos Central Enterpise deployment with sub-estate make endpoint Heartbeat connection with XG works for all the sub-estate.

    33 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Azure Sync should filter for group membership

    Azure sync right now syncs the entire azure active directory. How is this usable for anyone? It gets service accounts. It gets a ton of guest users if you share documents externally from onedrive, or teams. People who dont even work at my company get synced to the sophos portal. With BYOD I would want automated emails to go out to new users so they can self service, but thats unusable with Azure Sync.

    22 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow nicknames for firewalls again

    You used to be able to rename firewalls in Sophos Central. That seems to have disappeared. Please return this feature. Trying to identify a firewall by IP address or serial is silly. We have DNS for a reason: people don't remember IP addresses.

    14 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Display Windows device serial number (as per Mac devices)

    In Sophos Central under Devices, when you select a specific Mac PC, under Agent Summary it displays 'Serial Number XXXXXXXXXXXX'.

    This is very useful - please could we have this for Windows devices too?

    19 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Computer Name

    Currently when we rename a computer, we have to re-register it with the console to get the name to update in the console, Can we get it added to the name is auto-refreshed (say daily) and will update in the console if the name on the computer itself changes. Many other antivirus software will.

    13 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Email Gateway Policies for Group/Distribution List Emails

    The Email Gateway solution needs to be able to handle policies for distribution list mailboxes and not just mailboxes that are tied to a user.

    5 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Provide Enhanced information in Sophos Central about Detection and Security events

    There are many events generated in Sophos Central that Lack any specific information that would be required to know what is going on.

    For example

    Threat Cases. These are advertised as providing you with the root cause analysis, however quite they never actually provide information on what actually happened. An example of this is the
    Lockdown events. To see what actually occurred and was blocked you need to review the local hitman pro events, so how is this providing Root Cause Analysis ?

    Another example is AV detections within containers like ZIP and MSG files. In Central only the MSG…

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Release or Delete Multiple Messages from Quarantine

    Within the Self-Service portal, users should have the ability to select multiple messages for Release or Deletion.

    20 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add the 'Export to CSV" feature to other dashboard locations

    Frequently, we need to extract the email data for analysis purpose and provide custom report to the customer.

    Please add "Export to CSV" feature for the following:


    1. Sophos Central > Email Gateway > Logs & Reports > Message History

    2. Sophos Central > Email Gateway > Logs & Reports > Message Summary

    3. Sophos Central > Email Gateway > Quarantined Messages

    4. Sophos Central > Email Gateway > Mailboxes

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Uninstall Endpoint software from the console

    A button on the console to uninstall Endpoint protection would be extremely useful. No user disruption or spending time with a script, but a simple button per device.

    14 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add User - Automatically Add Mailbox in Central Email

    When adding a new user manually, in the overview area for example, there should be an option (tick-box?) for adding him a mailbox within Central Email automatically.
    Of course then the "Email adress" field, in the wizard is mandatory.

    11 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mobile Application for Sophos Central Management

    Hi, it would be really helpful for all the System Administrators and users of Sophos Central, if a Mobile App for IOS or Android was developed for Sophos Central. It would be very simple to manage all the devices, policies, etc., for system Admins if this was enabled. Now a days mobile devices are more portable than PC or laptops. And it is not necessary to be in front of PC or laptop to manage everything from central.

    5 votes
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    1 comment  ·  Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Block Mails with set of special conditions

    Currently mails in plain text make the inbox without any banner of warning.
    Make it possible to Block into Quarantene mails that:
    - Are written in Plain Text
    - From people outside our organization
    -Conain an Attachment or Link

    In the worst case, add a WARNING label at the subject

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Release links for quarantined attachments in quarantine digest and self service portal

    Although blocked attachments and to release these might be risky in most circumstances, there might be also the need to move attachments in quarantine and let the users release them theirselves - e. g. for attachments that are not risky but mostly unwanted. As there is the option to configure several lists with specific actions (quarantine, strip, log, etc.) there should also be an option to turn on release from quarantine as we know it from mail protection in SG UTM for example. Cool and smart would be to differentiate by file type, e. g. exe can't be released but…

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. View URLs in Quarantined Messages

    It would be very helpful to be able to "mouse over" or otherwise see the URLs in the quarantined messages to better determine if it is safe to release or not.

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Controlled Updates

    Allow us to use predefined groups (Server Groups, Computer Groups) for Controlled Updates. This would be especially helpful for Servers. Because of our Change Management policies, I have to do updates to Non Prod first. Only after that change is completed successfully can I then do updates to Prod. There are several problems with the current system:
    1) I have to manually add each server into the Test computers section in Controlled Updates
    2) After performing a change, I need to remove all the Non Prod servers from the Test Computers section. Otherwise the next time there is a Sophos…

    9 votes
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    1 comment  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make the spam score or spam probability to be visible under Sophos Central Email Raw Header logs

    Hello Team.

    We have customer here requesting to have the spam score or spam probability to be visible under Sophos Central Email Raw Header logs and not only visible to actual header of email and on internal logs database of sophos support.

    For your assistance please.

    Thank You,

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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