Suggestions for improvement for Peripheral control policy:
- option to export the "Peripheral Exemptions" list to csv
- filter options in "Peripheral Exemptions"
- sorting options in "Peripheral Exemptions"
- sorting options in "Add Peripheral Exemptions"
- add filter type Computer to "Add Peripheral Exemptions"
- allow the user to resize the window, so that I can read the complete field
- allow to filter by time for a date and time range

Currently we are having to install manually as part of the enrolment.

Intune only supports deploying MSI installers so we either need an MSI or an 'Intune compatible' method.

Please give us an option in the policy to disable the tray icon or the tray icon information balloons. If an event is triggered on terminal servers, every logged in user on this terminal server sees a balloon with the triggered event and the issuing user account. This can be very embarrasing to the user.

"Reinstall Endpoint Protection" is offered as an action on the Alerts page; however it only links to the download page. There is no ability to actually reinstall endpoint protection so it is pointless offering this as an action. Functionality needs to be developed to reinstall from Central Admin, to problem endpoints. Thanks

It would be really good to be able to see a list of what versions are installed on which servers.
It would also be good if I could find a list of server version components I should have installed on my servers.

Today Sophos automatically cleaned up a PUA that I did not want cleaned up. I had no way to go into quarantine and restore the file. I would like to be able to do that preferably from Central. I would also like to be able to not automatically clean up PUAs but continue to automatically clean up malware. There is no distinction in the settings.

Allow a master password for tamper protection for the Sophos MSP to manage only. It is very time consuming to the IT Manager to have to log into Central to step through everything to get the one time password. A master password that trumps this that is controlled on by the MSP we help the MSP expedite troubleshooting.

There really should be a URL Website Category tool built into the Web Protection page since Sophos Categories are not easily recognized for particular sites that we are looking to whitelist.

I REALLY need the ability to have more access roles that are more targeted. I have users I want to delete computer from Sophos, but I DON'T want them to have the ability to see policies. There's nothing between Help Desk and Admin that's appropriate. Need the ability to create custom roles and badly!

Please add a "tight margins" display preference option for both users and Partners. (I imagine it would just be a set of CSS tweaks.)

This would allow much more information to fit on the screen, a la Sophos Enterprise Console, especially for those of us that use a mouse instead of a finger to navigate Central. (A mouse is much more precise so large margins are not needed.)

Request to have option for outlook plugin in submitting spam for sophos central email
as the current process in submitting spam mail manually is tedious on customer side

Currently there is no reporting available that shows how long a user has been browsing the internet, or particular websites, or categories. This was previously available with the Sophos Endpoint Protection Console.
I have been running web usage reports for years at the request of management and this is by far the most common type of report that is requested. They are not concerned about data usage etc. Plese vote for this and help us all!

Whenever a new admin is added to the Sophos Cloud , there should be a notification email sent regarding such activity to all the other specific/all admins.

Please, PLEASE change the User Report, Computer Report, and Server Report pages and make it possible to mass delete all inactive accounts at once, rather than having to go through them one-by-one. I., like many other administrators (as evidenced by the conversations in the forums) like to keep my accounts clean and get rid of all the inactive accounts on a regular basis. Having to do them one-by-one is VERY time consuming, especially since Sophos added the second confirmation box (a step BACKWARDS in terms of time efficiency).

Your software cause a security vulnerability on your customers' systems. I refer to Microsoft Windows Unquoted Path Vulnerability - please look up. Thank you.

For Reference: https://blogs.technet.microsoft.com/srd/2018/04/04/triaging-a-dll-planting-vulnerability

I would like to be able to automate monthly reports. It would be great to have more options on generating reports and automatically emailing them.

Quarantine Tab required to view the threats found in PC for Sophos Central AV.

Under Quarantine Settings
Add a control for the from address used for the email digest in the Sohphos Central portal.
Good for when users struggle and can be configured to a helpdesk email.
Ie.
from: helpdesk@domain.com

When enabling Firewall Control Policy on Sophos Endpoint, it works exactly as expected. We set it to disable the Domain Firewall for all devices on our network. The only problem is that now our Windows devices are popping up warnings saying to enable the firewall. When we had symantec this was never an issue. It disabled any warnings. It would be great if Sophos could update their software to do the same.