Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Improved device list views

    Including the ability to add/remove columns and filter results.

    For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

    This would apply to Endpoint and Server views.

    We intend to make this functionality available via APIs as well.

    265 votes
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    Started  ·  53 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sophos Agent Removal Tool

    We need a tool to remotely remove Sophos agents.

    570 votes
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    Started  ·  108 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Users have no idea of missing emails quarantined due to attachment file type

    Hi, please consider this simple suggestion.

    Ability to include quarantined messages by reason "Attachment file type" in the quarantine summary but without the "release" option to keep them safe from themselves.

    Some messages that are not flagged as spam/bulk with attachments get flagged and sent to quarantine due to potential threats, but no one other than admins can see them. Unless you have a dedicated resource monitoring this quarantined list, users will never know about these messages.

    Not asking to open potential security holes here, but if the users could see they got messages that were deemed dangerous because the…

    26 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need way to export device version information.

    In light of the windows update issue and the need to make sure clients are at a correct version, there needs to be a way to export a list of devices and endpoint version numbers. Having to click on each individual computer to see that information is ok for a customer with 20 devices but unfeasible for a customer with hundreds of devices.

    13 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customized Browser based alerts

    Please, allow to set custom messages for the warning or blocking of file downloads or URL's as regulated in Web Control for Sophos Central customers? Similar to what the XG firewalls are allowing.

    Thank you

    Larry Goncea
    Larry@domain-group.com
    484.256.4373

    33 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Recover deleted items

    Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

    32 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sophos Email Protection - Ability to delete items in delivery queue

    We are currently running into some issues with emails containing malicious payloads making it through the Sophos Email Protection system and are hitting our edge firewall. Since our edge firewall is a next gen, its catching the malicious payload and not allowing the message to be delivered.

    The issue is that we have no way of stopping the email once it has hit Sophos, so we have to wait for the email to go through its many retries, subsequent failures, and then eventually time out for it to be removed from the email queue. This is obviously a little frustrating,…

    10 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sophos Central Wireless WPA2-Enterprise fallback RADIUS-Server

    When you use Sophos Central Wireless and create an SSID with WPA2-Enterprise authentication it is not possible to configure an fallback RADIUS-Server.
    Please allow the configuration of an fallback RADIUS-Server that is used when the primary RADIUS-Server doesn't respond.
    This would allow maintenance and failure of the RADIUS-Server without disabling enterprise WLAN.

    16 votes
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    0 comments  ·  Wireless  ·  Flag idea as inappropriate…  ·  Admin →
  9. Good Morning! A client of ours requires the possibility to put the computers in groups created in Sophos Central through a deployment, as i

    Good Morning! A client of ours requires the possibility to put the computers in groups created in Sophos Central through a deployment, as is done for windows: --devicegroup = <Central group> https://community.sophos.com/kb/en-us / 127045

    For example: (Command)

    Installer.app --devicegroup = MAC (or LINUX.)

    9 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Outgoing DKIM signing for email

    Please add outgoing email DKIM signing

    12 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Offline Endpoint Installer

    Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.

    211 votes
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    Planned  ·  60 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Automatic re-enabling of tamper protection after interval

    reminder that tamper protection is disabled or automatic re-enableing after time delay

    10 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Server Protection Download - Give option to choose components, exclude InterceptX

    The download for Endpoint protection gives the option to download complete installer or choose components (uncheck InterceptX). This option needs to be added to to the Server Protection download. InterceptX Hitman affects many of our business critical applications that run on servers and there is no way to disable or exclude hitman from hooking these processes. Dealing with support to get custom config files to exclude things for each server affected is not ideal... Either give the option to not install interceptX on servers or allow customers to exclude processes from being hooked by hitman in the central dashboard... or…

    6 votes
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    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Suggestions for improvement for Peripheral control policy

    Suggestions for improvement for Peripheral control policy:
    - option to export the "Peripheral Exemptions" list to csv
    - filter options in "Peripheral Exemptions"
    - sorting options in "Peripheral Exemptions"
    - sorting options in "Add Peripheral Exemptions"
    - add filter type Computer to "Add Peripheral Exemptions"
    - allow the user to resize the window, so that I can read the complete field
    - allow to filter by time for a date and time range

    45 votes
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    7 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Event Log Report TO FIND System with Tamper PROTECTION Disabled

    Need Event Log Report TO FIND System with Tamper PROTECTION Disabled
    FIND System with Tamper PROTECTION Disabled

    We have multiple Admins on Central and Sometime during T/S the Tamper Protection is TURNED OFF for few systems. However if the ADMIN does not roll back its a RISK.

    Need an AUDIT LOG REPORT for Systems with Tamper protection TURNED OFF

    6 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Logged out automatically by Sophos Dashboard

    I get logged out of the Sophos Dashboard constantly. I assume you have it coded that way for security reasons, but it is extremely disruptive, especially since it isn't based on inactivity or time out. It really seems random - doesn't matter if busy in Sophos or not. When I enter a support ticket I have to remember to copy all the text I just typed in because there is about an 80% chance when I click the submit button, Sophos Dashboard will happily tell me I've been logged out. Can't you guys please fix this?

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Central Email: Add the ability to add IPs to the allow list

    Submitting on behalf of client:

    In the allow/block list customers only have the ability to add IPs/subnet ranges to the block list. Having the ability to add IPs to the allow list as well would only make sense and seem logical.

    This would be an important feature to restrict access to an IP only and not a whole domain which can easily be spoofed. Reference XGE-5239 for adding IP to blocklist.

    4 votes
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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. AD Sync Tool - Disabled "Shared" Mailbox Accounts

    The AD Sync Tool currently does not allow us to sync "Shared" mailbox accounts because they are disabled as is best practice for Microsoft. This creates a significant manual process for us not only to have to create a "Distribution List" account directly
    in Email Gateway, but we also have to be sure to replicate all aliases associated with each one or no mail gets delivered. It seems a simple update to the AD Sync Tool that would allow us to sync "disabled" mailbox accounts would remedy the problem.

    8 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Custom Reporting

    There should be a way to provide access to our back-end data, either through database access or through an API. This will help us create custom reports and dashboards as per our requirements.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Better logging in email gateway

    I recently ran into an issue where all emails from gmail.com were being deleted. I could not figure out what was going on. I called support and they helped me solve the issue which turned out to be a wayward rule. My issue is the logging is so obtuse in Email Gateway that you can't really tell why something was deleted. There should be a simple note on the message as to why it was deleted. Was it an advanced threat, triggered by a block rule, malware, etc. There should also be verbose logging that lets you see the message…

    13 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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