Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Recover deleted items

    Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

    19 votes
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      1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
    • Sophos Agent Removal Tool

      We need a tool to remotely remove Sophos agents.

      114 votes
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        24 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • MSI Installer for EndPoint Protection or Intune compatible deployment method

        Currently we are having to install manually as part of the enrolment.

        Intune only supports deploying MSI installers so we either need an MSI or an 'Intune compatible' method.

        100 votes
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          5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

          We intend to gradually move away from the current implementation involving a single installer executable which in turn calls a number of individual MSIs. However, this will take a long period (likely 12-24 months) to complete, owing to the number of individual MSIs involved and the complexity of some of them.

          In the meantime, please be aware that for many deployment scenarios , the article below explains how to use the existing installer. Specifically, this does allow deployment using SCCM and Active Directory (using machine startup scripts)

          https://community.sophos.com/kb/en-us/120611

          I will leave this as “planned”, though please do note it is not imminent.

        • Sophos Central scheduled reporting.

          Sophos Central should implement scheduled reporting like in Sophos Enterprise Console eg Daily, weekly Reports... instead of reactive reporting where it emails for an alert or detection.

          25 votes
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            2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • Option to disable/change timeout time settings on Central Console

            Option to disable/change timeout time settings on Central Console.

            Issues:
            1. Central console automatically logs off currently logged in user (even if actively being used, not idle). This requires the user to re-log several times a day, and with the addition of 2FA this is quite a cumbersome process to have to repeat.

            2. For customers who are using monitoring systems, not having this functionality means that Sophos Central will not able to display its dashboard on a network operations center.

            28 votes
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              2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Offline Endpoint Installer

              Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.

              121 votes
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                Under Review  ·  35 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
              • Controlled Updates

                Suggesting some improvements to this existing feature:

                Endpoint Protection - Controlled Updates
                Go to:
                Endpoint Protection > Settings > Controlled Updates

                You can control how your computers get product updates below. All computers still get security updates immediately to protect them against the latest threats. When product versions expire, any computers on that version will be updated to the next version automatically.

                When a new version becomes available, you can add computers to a list called "Test computers".

                When you are satisfied with your testing, you can click a button that says: "Update to match test computers"

                Suggestions:

                1) Provide…

                7 votes
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                  2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                • Remote uninstall feature for Endpoint Protection agents

                  We can't remove Endpoint Protection agents from the clients remotely. We are connecting to clients one by one and do the uninstall operation and this takes a long time to finish the job.

                  It will be great if you may develop remote uninstall feature for Endpoint Protection agents.
                  We will save time and money.

                  Regards,

                  82 votes
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                    3 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • ABILITY TO IMPORT AND EXPORT ANTIVIRUS EXCLUSION LISTS

                    ABILITY TO IMPORT AND EXPORT ANTIVIRUS EXCLUSION LISTS

                    11 votes
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                      2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • Tamper Protection

                      1. Add a status column for Tamper Protection Enabled/Disabled in the Devices list.

                      2. Add a Enable/Disable Tamper Protection option to the Devices page. You would check as many boxes as necessary and then enable/disable tamper protection for them. This is necessary for mass reinstalls where Sophos is missing services or other.

                      3. Add a timed option for when Tamper Protection will automatically come back on. This could be a pop-up that shows after clicking disable which would then ask how many hours/days it should be disabled, or if it should be disable indefinitely. This will add administrative security as…

                      18 votes
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                        2 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                      • configure email alerting

                        Currently it is not possible to granular configure the email alerting to select only certain item to be alerted. But it would be useful to enable this to happen so more than one user can get the selected alerts without admins receiving excess emails.

                        6 votes
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                          1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                        • Import Export Exceptions to Policies

                          There needs to be an import/export feature for exceptions, it's way too time consuming to enter exceptions one by one, especially when the competing AV software we are coming from has these features. This especially painful when after finally finished entering in all these exceptions the Sophos login times out for some reason, even though it should have stayed active since I was entering exceptions the entire time, then all my changes are lost and they have to be entered in all over again. This feature needs added and their needs to be indication that it is being worked on…

                          10 votes
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                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                          • Scanning Exclusions

                            There needs to be a way to import and export exclusions, with over 90 customers in our Sophos central database, adding exclusions one at a time is terribly inefficient and time consuming. The same goes for removing exclusions removing them one by one and having to mouse click confirm is also awful. A better system needs to be implemented especially since this feature had been requested seven years ago in this Sophos thread https://community.sophos.com/products/endpoint-security-control/f/sophos-endpoint-software/2801/importing-exclusions-into-a-policy

                            10 votes
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                              0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                            • Email Alert Configuration

                              As Sophos Central stands at the moment, it automatically sends alerts to ALL administrators. We would like to be able to configure these alerts and who it sends to so every administrator doesn't get their email inbox flooded with these.

                              28 votes
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                                2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • remote connection to an endpoint from central admin

                                The ability to make a remote connection to an endpoint that is in isolation (red) mode from central admin to be able to work on the client if the endpoint is not able to clean the threat making it isolated. Otherwise you need to drive out to the customer as we did back in the 90's.

                                7 votes
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • Hide tray icon on terminal servers - Server Protection Advanced

                                  Please give us an option in the policy to disable the tray icon or the tray icon information balloons. If an event is triggered on terminal servers, every logged in user on this terminal server sees a balloon with the triggered event and the issuing user account. This can be very embarrasing to the user.

                                  13 votes
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                                    Awaiting reply from Submitter  ·  4 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                  • More control of Endpoint protection from the console.

                                    Is there no way to stop a scan on a workstation? This seems like an obvious option to have available. Also it would be nice to be able to push installations out to systems, like the Vipre software allows you to do. Also you should be able to uninstall the endpoint software remotely too.

                                    4 votes
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                                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Delete devices via API

                                      The ability to delete devices from Sophos via the API.

                                      4 votes
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                                        3 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Quarantine and PUA cleanup not working the way I want.

                                        Today Sophos automatically cleaned up a PUA that I did not want cleaned up. I had no way to go into quarantine and restore the file. I would like to be able to do that preferably from Central. I would also like to be able to not automatically clean up PUAs but continue to automatically clean up malware. There is no distinction in the settings.

                                        11 votes
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                                          1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Configure and automatically email reports

                                          I would like to be able to automate monthly reports. It would be great to have more options on generating reports and automatically emailing them.

                                          17 votes
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                                            1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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