On the Sophos email Self Service Portal there's no way to select and act on multiple emails. you have to work on them one at a time. I have users that end up with dozens of emails in their quarantine and would like to release or block them by selecting several at a time. you should add a check box to the left for multiple selections.

Including the ability to add/remove columns and filter results.

For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

This would apply to Endpoint and Server views.

We intend to make this functionality available via APIs as well.

Enable granular alert emails for Sophos modules, such as CryptoGuard or other modules, for immediate review/fast response.
As it stands now it is not possible to have distribution lists configured for specific alert types.

Relate to this limitation:
https://community.sophos.com/products/sophos-central/f/general/117661/heartbeat-with-sub-estate-central-deployment/425654#425654

In a Sophos Central Enterpise deployment with sub-estate make endpoint Heartbeat connection with XG works for all the sub-estate.

Azure sync right now syncs the entire azure active directory. How is this usable for anyone? It gets service accounts. It gets a ton of guest users if you share documents externally from onedrive, or teams. People who dont even work at my company get synced to the sophos portal. With BYOD I would want automated emails to go out to new users so they can self service, but thats unusable with Azure Sync.

You used to be able to rename firewalls in Sophos Central. That seems to have disappeared. Please return this feature. Trying to identify a firewall by IP address or serial is silly. We have DNS for a reason: people don't remember IP addresses.

In Sophos Central under Devices, when you select a specific Mac PC, under Agent Summary it displays 'Serial Number XXXXXXXXXXXX'.

This is very useful - please could we have this for Windows devices too?

Currently when we rename a computer, we have to re-register it with the console to get the name to update in the console, Can we get it added to the name is auto-refreshed (say daily) and will update in the console if the name on the computer itself changes. Many other antivirus software will.

The Email Gateway solution needs to be able to handle policies for distribution list mailboxes and not just mailboxes that are tied to a user.

Within the Self-Service portal, users should have the ability to select multiple messages for Release or Deletion.

Frequently, we need to extract the email data for analysis purpose and provide custom report to the customer.

Please add "Export to CSV" feature for the following:

1. Sophos Central > Email Gateway > Logs & Reports > Message History


2. Sophos Central > Email Gateway > Logs & Reports > Message Summary


3. Sophos Central > Email Gateway > Quarantined Messages


4. Sophos Central > Email Gateway > Mailboxes

A button on the console to uninstall Endpoint protection would be extremely useful. No user disruption or spending time with a script, but a simple button per device.

When adding a new user manually, in the overview area for example, there should be an option (tick-box?) for adding him a mailbox within Central Email automatically.
Of course then the "Email adress" field, in the wizard is mandatory.

Hi, it would be really helpful for all the System Administrators and users of Sophos Central, if a Mobile App for IOS or Android was developed for Sophos Central. It would be very simple to manage all the devices, policies, etc., for system Admins if this was enabled. Now a days mobile devices are more portable than PC or laptops. And it is not necessary to be in front of PC or laptop to manage everything from central.

Currently mails in plain text make the inbox without any banner of warning.
Make it possible to Block into Quarantene mails that:
- Are written in Plain Text
- From people outside our organization
-Conain an Attachment or Link

In the worst case, add a WARNING label at the subject

It would be very helpful to be able to "mouse over" or otherwise see the URLs in the quarantined messages to better determine if it is safe to release or not.

Hello Team.

We have customer here requesting to have the spam score or spam probability to be visible under Sophos Central Email Raw Header logs and not only visible to actual header of email and on internal logs database of sophos support.

For your assistance please.

Thank You,