Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Allow Global Proxy configuration to contain multiple addresses

    Today this policy will only allow one address (hostname\IP) and this will then be applied to all servers and endpoints in that Central estate. Many customers have devices spread out over many Geo-locations with the need to provide a different proxy server address to different groups of devices.

    A resolution here would be to enhance the feature so that a list of proxy addresses could be added to the global policy and a device would know to try the list of addresses to come across one they are able to successfully connect to and cache this result for future connections.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. MTR Contacts

    Ability to add any email address, distribution, and alias to MTR Contacts on Sophos Central. This should not have to be associated with an "admin account" because this causes problems especially in customers that have Enterprise Dashboard and multiple sub estates.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sophos Email Gateway - view users' Allowed / Block List and allow admins to modify

    Sophos Email Gateway - view users' Allowed / Block List

    Currently Sophos Central Email does not have a way to view users' inbound allow / block list. It only allows administrators to see the organizations allow / block which goes in effect for all users.

    This would be huge for sophos customers to be able to view what users are allowing or blocking.
    Example 1) As it can happen that a user accidentally blocks a good email or vice versa. It's a pain to have the end user log into their sophos portal and tell what is in there.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. E-Mail Notification when a threat was cleaned up automatically

    Right now you only get a notification, when a threat couldn't be cleaned up automatically.
    We would like to be notified when a threat was cleaned up, because we would like to see where that threat was coming from, to take further steps.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow admins to manage end user allow/block lists

    In Sophos Email Gateway, the per-user allow/block list is not visible to admins at all. If a user accidentally adds somebody to their block list via the Smart Banner link, even if they've never used the Self Service portal, the only way to unblock that sender is to send the Self Service portal setup email to the user and ask them to log in and delete the sender from the block list. This is very clumsy. It would be good to allow the admins to manage the per-user allow/block lists. Thanks!

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. show endpoint version of client devices from admin console

    There needs to be an easy way to determine the installed endpoint software version of each device from within the admin console. Right now it either says up-to-date or not, but that's not enough in some cases. For instance, I'm needing to be able to remotely know if our mac endpoints have installed version 10.0.4 yet to know if we can upgrade to OS11.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Automatic Exclusion - SQL Server 2019

    Can SQL Server 2019 be added to the list of automatic exclusions please?

    See: https://support.sophos.com/support/s/article/KB-000035264?language=en_US

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. EDR: Custom Role for Live Discover queries

    we need our Managed Services customers to be able to perform Live Discover queries themselves. Unfortunately this is only possible if we give the customer admin or super admin rights. This contradicts our Managed Service concept, as the customer could then change settings himself.
    I therefore ask you to create a new role that specifically allows live discover queries.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add ability to see the version of Sopho Central agent installed on Apple / MacOS devices

    We(Admins) need the ability within Sophos Central dashboard to see the version of Sophos installed on Apple / MacOS devices. Adding a column to the table of devices would be a great bonus as well so we can export a report.

    This is useful for Admins to properly support users and account for the devices to see which one's need updating or out-of-date.

    Currently Window's computers shows this information clearly already.

    I've gone over this with Sophos support to see the version of Sophos installed on Apple / MacOS devices, and THERE IS NONE.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Conclusion

    Hello, I think You made a new surface for the list in quarantined messages in the Sophos Central Admin. But realy it`s no longer practical. When we have hundreds of mails in the list we jump between Registers. No possibility for the right mouse click to open a mail in a new register. No way to select how long the list should be. Half of the side is empty unused. When we select a mail to read it, and klick back it jumps to a other register, from 3 to 2 or 1.... No more possibility to work properly with…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. add multiple selection boxes to quarantine list in self service portal

    On the Sophos email Self Service Portal there's no way to select and act on multiple emails. you have to work on them one at a time. I have users that end up with dozens of emails in their quarantine and would like to release or block them by selecting several at a time. you should add a check box to the left for multiple selections.

    57 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Furious with most recent update

    The new view for "Email Gateway - Quarantined Messages" is the worst change I have had to deal with regarding any Sophos updates to date. The change has made every aspect of releasing and deleting emails from quarantine more difficult. I am close to finding a new product to replace Sophos after this change. I can not open emails in a new window to inspect them. I can not view up to 400 emails at a time. The page doesn't fill the full screen of my browser. I am over it.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Blocklist - Quarantine Option

    We would like the ability to have the Emails that appear under the customers blocklist to be put under quarantine instead of them being straight away deleted.

    This is impacting our client and there operation and has caused a lot of business loss due to not being able to retrieve the emails.

    How would you rate the importance of this feature.

    1 = Critical

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. UI to reflect Permissions Better with Global Settings

    Accounts defined with a custom role within the Sophos Central Partner console with permissions of Help Desk or Read Only still appear to have access to a number of Global Settings. The "Tamper Protection" setting approach is correct where the toggle is visible, but interaction with the available control fields are disabled.

    However, the following settings appear partially enabled:
    - "Proxy Configuration" toggle is active and appears that editing can be made. It is not able to be saved, but it should not be editable at all.
    - "Global Exclusions" whilst it is not possible to add/delete exclusions any existing…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. url category test tool

    Hi, we just move to Sophos, it looks very good. One point that we would like to be included, is a URL category test, this is, a test place where we can put the URL and get a response with the Category. Most of the URL filter solutions has this test tool.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Opcion para filtrar dominios en Azure AD Sync

    Los tenant de Microsoft normalmente son un desorden de cuentas, de administradores, invitados, etc, por lo cual es necesario filtrar a los usuarios sincronizados del tenant de Microsoft por dominio, de manera que todas las cuentas de invitados y con dominio @nombretenant.onmicrosoft.com no sean sincronizadas.

    Es fácil excluir a los invitados, ya que existe una opción que permite filtrar los usuarios por type=user, sin embargo no existe la forma de filtrar las cuentas por dominio, la documentación no cubre esta parte de la configuración y la opción de usar filtros LDAP solo aplica para el Sophos AD Sync on premises…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. move devices to another sub estate

    maybe is possible the move devices to another sub-estate, for example, select the devices and click to the button move to sub-estate

    thanks

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Quarantine summary messages for M365 Mail-Enabled Public Folders

    Mail-enabled Public Folders in our M365 tenant space do not receive daily quarantine summary e-mails from the Sophos Central Mail Gateway. Quarantined messages can only be searched for and released administratively from the Sophos Central Admin portal, which is a poor use of IT admin time and resources. This is also a difficult scenario as the individuals who are responsible for managing these folders don't always know they are expecting e-mails so they don't know to reach out to IT to check for quarantine e-mails in these Public Folders - given the Quarantined Messages reporting tool can only search for…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. More informations in quarantine messages

    It would be helpful if the users in the quarantine mail list also had the same information in the individual columns as in the online Self Service Portal.
    FROM | TO | SUBJETCT | RECEIVED | REASON | ACTIONS
    Because some users also have shared mailboxes and then they do not know whether the mail was intended for you or for a common recipient address. Or the user could immediately recognize the reason, whether it is SPAM BULK or another reason, that the mail ends up in quarantine.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support Plus Addressing in Email Gateway

    Support for "Plus Addressing" in Email Gateway. Google and Office 365 support this feature but it's blocked by Sophos. A mailbox, user@domain.com, can add "+" and any identifier after the plus and email will be delivered to that user's mailbox (e.g. user+junkmail@domain.com).

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 159 160
  • Don't see your idea?

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.