On the Sophos email Self Service Portal there's no way to select and act on multiple emails. you have to work on them one at a time. I have users that end up with dozens of emails in their quarantine and would like to release or block them by selecting several at a time. you should add a check box to the left for multiple selections.

Including the ability to add/remove columns and filter results.

For example, add a column about tamper protection, and have the ability to filter for only devices with it disabled. Or to add a column about Intercept X software version and filter for certain version(s).

This would apply to Endpoint and Server views.

We intend to make this functionality available via APIs as well.

Azure sync right now syncs the entire azure active directory. How is this usable for anyone? It gets service accounts. It gets a ton of guest users if you share documents externally from onedrive, or teams. People who dont even work at my company get synced to the sophos portal. With BYOD I would want automated emails to go out to new users so they can self service, but thats unusable with Azure Sync.

Enable granular alert emails for Sophos modules, such as CryptoGuard or other modules, for immediate review/fast response.
As it stands now it is not possible to have distribution lists configured for specific alert types.

In Sophos Central under Devices, when you select a specific Mac PC, under Agent Summary it displays 'Serial Number XXXXXXXXXXXX'.

This is very useful - please could we have this for Windows devices too?

Relate to this limitation:
https://community.sophos.com/products/sophos-central/f/general/117661/heartbeat-with-sub-estate-central-deployment/425654#425654

In a Sophos Central Enterpise deployment with sub-estate make endpoint Heartbeat connection with XG works for all the sub-estate.

Frequently, we need to extract the email data for analysis purpose and provide custom report to the customer.

Please add "Export to CSV" feature for the following:

1. Sophos Central > Email Gateway > Logs & Reports > Message History


2. Sophos Central > Email Gateway > Logs & Reports > Message Summary


3. Sophos Central > Email Gateway > Quarantined Messages


4. Sophos Central > Email Gateway > Mailboxes

Are there currently any third party tools that are recommended to create meaningful reports from the partner portal?

When I get the SDU from Sophos Central, We would like to have a way to check with the technical support, such as outputting a log that indicates whether the upload was completed successfully.

Add Czech language to Email Gateway (primary in email that recipient get from sophos email gateway). Also you can add to administration option to choose in which languages will sophos send email to the recipient

You used to be able to rename firewalls in Sophos Central. That seems to have disappeared. Please return this feature. Trying to identify a firewall by IP address or serial is silly. We have DNS for a reason: people don't remember IP addresses.

We need buck button. Once we set the condition and drill down and go back, we'll see all the unfiltered information.
Ex. In Central, "Devices" ->"All Health Status"->"Computer with bad status"-> drill down particular device-> "All Health Status" again

Currently when we rename a computer, we have to re-register it with the console to get the name to update in the console, Can we get it added to the name is auto-refreshed (say daily) and will update in the console if the name on the computer itself changes. Many other antivirus software will.

Hi,

Please could you add .iso and .img file types to the default sophos rule for blocking file types as per the Microsoft recommendation - https://www.zdnet.com/article/microsoft-warns-of-multiple-malspam-campaigns-carrying-malicious-disk-image-files/
I've tried adding the file types in a seperate rule, but it doesn't work. I logged a call with Sophos support #9824278 and they have confirmed that it doesn't work and that my best bet is to raise a feature request to have those file types added to the default rule.

Many thanks,
Paul

Within the Self-Service portal, users should have the ability to select multiple messages for Release or Deletion.

We would like to save the log on a yearly basis as there is no problem with payment.

When the customer use Enterprise Dashboard, we would like to move users and machines between Central with simple operations such as drag and drop or commands. Operation becomes complicated when personnel changes or transfers occur.