Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. User Sync

    Sync Users based on Firstname Surname fields as opposed to display name

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cloud console

    Stop Console from logging out automatically every half hour in browser window

    2 votes
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    2 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Firmware update bug

    We have an xg 35 Sophos firewall at our business. I do not have a service contract with the firm that sold us the protection. I try (without any training) to monitor our system. about 2 weeks ago I installed a firmware update that crashed our whole system. I called our rep. and he said I needed to contact a tech locally, which I did. After 4 hours he fixed the firewall. My question is Who produces or releases these firmware updates.

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Admin Account Creation

    To whom it may concern,

    I am Joel, IT manager for Mondi KSP and still using Donghyun Lee's account although he has already left the company.
    Thus, I would like to have my own administrator account.
    As Donghyun Lee's mail is no more available, please kindly send the mail to "joel.jo@mondigroup.com".

    Thank you
    Best regards,
    Joel

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to contact client through Sophos Central

    We are reaching our limit on licenses, so as we do some housekeeping, we notice there are some clients that we can't identify and would like a way to contact them through a chat, method to send a message to the client, or some way to contact them or get a message to them.

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Two accounts with same email should not be allowed within the same organisation

    I came across a case in Sophos Central Admin where there were two different users with the same email address in their account details. What is more, one of them was a super admin, whereas the other one was an admin. I believe checks should be enforced to prevent entering the same email address to more than one users.

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  7. submitting web site through cloud service

    It would be nice to be able to submit websites to Sophos through the cloud service and even possible scan them instead of having to go through another utility.

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support improvements

    make it so i can reply to an old case to reopen it when the issue isnt fixed

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Explain to me how this happened

    I think you have a virus. Or is it just me. I never received the notifications for update or renewal

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Alternate Login Identities

    It seems that in Central, a user's (added via the AD Sync tool) login name (User Principal Name UPN) is being applied as login information for Microsoft Exchange. However Microsoft allows for using Alternate identities due to corporate polices or other LOB dependencies.

    Example: User Jane Doe with a UPN of jdoe@contoso.local and an email address of jdoe@contoso.com
    Not being able to change this prevents the ability to assign users mobile devices with Email configuration policies.
    See also the MS documentation in regards.
    https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/operations/configuring-alternate-login-id

    For more info in regards to username attributes see also:
    https://docs.microsoft.com/en-us/windows/win32/ad/naming-properties

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reformat how csv files are exported in deployment

    In the partner portal under deployment is the option to download a CSV file. I have found that Sophos uses commas as delimiters, which is a problem when a customer's company name has a comma in it (e.g. example company, llc) and needs to be reformatted before it can be parsed for specific information.

    My idea is to either change how the CSV files are formatted or add other file formats for export that are able to be parsed.

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Better User Management Options

    Please allow us to manage users from inside the console. I would love to be able to create new admins myself. I would also like to be able to manage them easier.

    1 vote
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