Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Assign Devices to a Group

    When adding Devices to a group can you please allow us to add more than one at a time. Doing 60 new computers to a group takes a long time when doing it one at a time.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  2. tamper protection as a column on the device page

    It would be nice, while on the "devices" page, there be a column called "tamper protection" that would indicate whether it was enabled or disabled.
    Thanks.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Red Heartbeat Alerts - Firewall

    When you have a Firewall managed by Central, it is needed to know what Firewall is showing the logs os heartbeat.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Intercept X licensing and User deletion policy.

    Your licensing policy seems extremely flawed with Sophos Central and Intercept X. I assign a license to a user. That user leaves the company. I remove the license from that user and make sure the software is un-installed from his laptop. Yet my licensing count doesn't change. A month of working with your tech support and all they can suggest is I manually delete that user from the system to free up the license. Did that, your system however doesn't really remove users for 90 DAYS!! What in the heck? I have never heard of that in my 20+ years…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  5. column for Self Service Portal

    if you´ve got multiple Users in Central showing with their User Account and/or mailbox it would be helpful to see which of the account (User or mailbox) has been activated for Self Service Portal. At the moment there is no option to see whether the user has got self service portal access or not.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Support MFA in active directory sync tool

    It would be nice if you didn't have to disable MFA on the account the AD sync tool uses. The tool should be updated to accept MFA during setup and then be handled appropriately to avoid needing to re-authenticate during normal use.

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  7. don't require creation of local Sophos password when using Azure AD SSO in Sophos Central

    When we have Azure AD integration turned on in Sophos Central, a user must first go any create a Sophos Central password before the sign-in with Microsoft Account function works which defeats the purpose of the integration.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Security Key for AD Synch In Lieu of Admin Account

    I do believe, that as a security company, you have a huge security flaw in your "AD Synch" application configuration. We're required to use an Admin's login WITHOUT MFA enabled in order to be able to connect the AD Synch to the cloud control. I think this should be re-configured to where we can create a secure key of like 64 characters for this purpose. It should not be a user's account with any role, unless you create a role specific for the AD Synch. But, then again, you would never want to login to cloud control with that account.…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cloud console

    Stop Console from logging out automatically every half hour in browser window

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Change ownership of devices within sophos central

    It would be nice to be able to manually change the ownership of a device in Sophos Central's web ui from one user to another without having to uninstall from the old user and re-install under the new users credentials on the device.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  11. SSO

    With SSO enabled, it would be nice to disable the ability to login with legacy email logins so that we can just use Azure SSO for admin/user logins. If someone with an email in the system tries to log in, it give it a message saying they need to use SSO to login.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create new MFA setting to default new admins with MFA enabled

    MFA - Add MFA behavior of "All admins require MFA with exceptions". Instead of having to manually add MFA to an admin after the user has been created. Default it to the user requiring MFA unless otherwise specified. That way if an admin is created a second step is no longer required to enable MFA when the user is provisioned. Reducing risk, as well as allowing the AD Sync utility to continue to work.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  13. User Sync

    Sync Users based on Firstname Surname fields as opposed to display name

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  14. what users are members of multiple groups

    Need to be able to determine what users are members of multiple groups and the groups they are members of.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Help desk users to manage only particular groups.

    Help desk users to manage only particular computer groups.

    We want to assign help desk roles that can only manage the group of the country they are on.
    They are all from the same company with branches in different countries.
    One admin will manage every location and we want one help desk per country.

    We have been told by a Sophos technician that this is not possible and we would really need this feature.

    Thank you!

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Synchronised Security XG Firewall CA certificate distribution

    It would be useful if we have XG Firewall with heartbeat to an endpoint to use the installed agent to deliver the web browsing CA from the firewall if the option is chosen.
    This would allow valid clients to be automatically provided the correct certificates, especially useful in these waning days of AD GPOs as Azure takes over.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow archive of user accounts for employees who have left the company

    For users who have left the company, allow an archive option so that their Sophos account is invalidated but administrators can still view the user/device history.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Firmware update bug

    We have an xg 35 Sophos firewall at our business. I do not have a service contract with the firm that sold us the protection. I try (without any training) to monitor our system. about 2 weeks ago I installed a firmware update that crashed our whole system. I called our rep. and he said I needed to contact a tech locally, which I did. After 4 hours he fixed the firewall. My question is Who produces or releases these firmware updates.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Admin Account Creation

    To whom it may concern,

    I am Joel, IT manager for Mondi KSP and still using Donghyun Lee's account although he has already left the company.
    Thus, I would like to have my own administrator account.
    As Donghyun Lee's mail is no more available, please kindly send the mail to "joel.jo@mondigroup.com".

    Thank you
    Best regards,
    Joel

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to contact client through Sophos Central

    We are reaching our limit on licenses, so as we do some housekeeping, we notice there are some clients that we can't identify and would like a way to contact them through a chat, method to send a message to the client, or some way to contact them or get a message to them.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.