Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Alternate Login Identities

    It seems that in Central, a user's (added via the AD Sync tool) login name (User Principal Name UPN) is being applied as login information for Microsoft Exchange. However Microsoft allows for using Alternate identities due to corporate polices or other LOB dependencies.

    Example: User Jane Doe with a UPN of jdoe@contoso.local and an email address of jdoe@contoso.com
    Not being able to change this prevents the ability to assign users mobile devices with Email configuration policies.
    See also the MS documentation in regards.
    https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/operations/configuring-alternate-login-id

    For more info in regards to username attributes see also:
    https://docs.microsoft.com/en-us/windows/win32/ad/naming-properties

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sorting data in Threat Analysis

    I want to search the Threat Analysis Center - Detected Threat Cases. It would be very convenient if I could sort by the user name or device as well as be able to search for a particular user or device

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reformat how csv files are exported in deployment

    In the partner portal under deployment is the option to download a CSV file. I have found that Sophos uses commas as delimiters, which is a problem when a customer's company name has a comma in it (e.g. example company, llc) and needs to be reformatted before it can be parsed for specific information.

    My idea is to either change how the CSV files are formatted or add other file formats for export that are able to be parsed.

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Global Exclusion for Endpoint and Server separated

    Global Exclusion should be available for Endpoint and for Server. Not one for all as EP and Server exclusions are very different.

    9 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  5. ad sync

    Have the ability to use a service account the does not require an email address for AD Sync.
    The Sync service access rights should be base off "least privilege", instead of Admin Access.

    4 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. column for Self Service Portal

    if you´ve got multiple Users in Central showing with their User Account and/or mailbox it would be helpful to see which of the account (User or mailbox) has been activated for Self Service Portal. At the moment there is no option to see whether the user has got self service portal access or not.

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Security Key for AD Synch In Lieu of Admin Account

    I do believe, that as a security company, you have a huge security flaw in your "AD Synch" application configuration. We're required to use an Admin's login WITHOUT MFA enabled in order to be able to connect the AD Synch to the cloud control. I think this should be re-configured to where we can create a secure key of like 64 characters for this purpose. It should not be a user's account with any role, unless you create a role specific for the AD Synch. But, then again, you would never want to login to cloud control with that account.…

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Intercept X licensing and User deletion policy.

    Your licensing policy seems extremely flawed with Sophos Central and Intercept X. I assign a license to a user. That user leaves the company. I remove the license from that user and make sure the software is un-installed from his laptop. Yet my licensing count doesn't change. A month of working with your tech support and all they can suggest is I manually delete that user from the system to free up the license. Did that, your system however doesn't really remove users for 90 DAYS!! What in the heck? I have never heard of that in my 20+ years…

    6 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Assign Devices to a Group

    When adding Devices to a group can you please allow us to add more than one at a time. Doing 60 new computers to a group takes a long time when doing it one at a time.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Change ownership of devices within sophos central

    It would be nice to be able to manually change the ownership of a device in Sophos Central's web ui from one user to another without having to uninstall from the old user and re-install under the new users credentials on the device.

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  11. User Sync

    Sync Users based on Firstname Surname fields as opposed to display name

    2 votes
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  12. don't require creation of local Sophos password when using Azure AD SSO in Sophos Central

    When we have Azure AD integration turned on in Sophos Central, a user must first go any create a Sophos Central password before the sign-in with Microsoft Account function works which defeats the purpose of the integration.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cloud console

    Stop Console from logging out automatically every half hour in browser window

    2 votes
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    2 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Red Heartbeat Alerts - Firewall

    When you have a Firewall managed by Central, it is needed to know what Firewall is showing the logs os heartbeat.

    7 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. SSO

    With SSO enabled, it would be nice to disable the ability to login with legacy email logins so that we can just use Azure SSO for admin/user logins. If someone with an email in the system tries to log in, it give it a message saying they need to use SSO to login.

    4 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Create new MFA setting to default new admins with MFA enabled

    MFA - Add MFA behavior of "All admins require MFA with exceptions". Instead of having to manually add MFA to an admin after the user has been created. Default it to the user requiring MFA unless otherwise specified. That way if an admin is created a second step is no longer required to enable MFA when the user is provisioned. Reducing risk, as well as allowing the AD Sync utility to continue to work.

    4 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Firmware update bug

    We have an xg 35 Sophos firewall at our business. I do not have a service contract with the firm that sold us the protection. I try (without any training) to monitor our system. about 2 weeks ago I installed a firmware update that crashed our whole system. I called our rep. and he said I needed to contact a tech locally, which I did. After 4 hours he fixed the firewall. My question is Who produces or releases these firmware updates.

    2 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  18. tamper protection as a column on the device page

    It would be nice, while on the "devices" page, there be a column called "tamper protection" that would indicate whether it was enabled or disabled.
    Thanks.

    10 votes
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    2 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Admin Account Creation

    To whom it may concern,

    I am Joel, IT manager for Mondi KSP and still using Donghyun Lee's account although he has already left the company.
    Thus, I would like to have my own administrator account.
    As Donghyun Lee's mail is no more available, please kindly send the mail to "joel.jo@mondigroup.com".

    Thank you
    Best regards,
    Joel

    2 votes
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  20. Synchronised Security XG Firewall CA certificate distribution

    It would be useful if we have XG Firewall with heartbeat to an endpoint to use the installed agent to deliver the web browsing CA from the firewall if the option is chosen.
    This would allow valid clients to be automatically provided the correct certificates, especially useful in these waning days of AD GPOs as Azure takes over.

    3 votes
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