Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Tamper Protection - Reports

    A Tamper Protection report, ability to get a spreadsheet of TP through the entire portal(all clients), E-mail alerts to inform the Partner if TP had been turned off in portal(12-24 hours).

    Create a policy to force Tamper Protection in the portal back on after an update/reboot.

    1 vote
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Manage open support cases in Sophos central

      I would like the ability to manage open support cases in Sophos central. This would allow me to manage the most urgent cases at a higher priority and also keep them on my forefront. Often time when I get an email asking for an update on an open ticket I have to remember what is going on. If this was all managed from Sophos Central I would have great visibility as to what is still open.

      1 vote
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Scan status

        It doesn't show the status of the scan.

        1 vote
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Quick Access to Sophos Central Customer from Sophos Parner Portal

          When clicking on a customer in Partner Portal (https://cloud.sophos.com/manage/partner/endpoint/customers) I would like it to open the Sophos Central for the selected customer since this is the most common activity from this page.

          An info link icon (i) or "Info" button could be clicked to display the customer's information since that action is rarely needed which is the current action upon clicking a customer.

          0 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Missed alerts

            Alerts page is great but because it is shared amongst admins if one admin acknowledges the alert it is cleared for all admins. Please make these acknowledgements per admin.

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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • removal of sophos

              i want to remove sophos from my computer. Please help me do so

              0 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Speed up "People" and "Device" search, OR allow me to make the list very short

                The time it takes to load the screen when I click on "People" or "Devices" in the management web site central.sophos.com is way too long. Typically, I use these to check the status of a specific user or machine.

                If the speed can't be increased, tt would be nice if I could toggle the number of entries in the list in my user preferences. That way, I could set it to a very low number, say, 10 or even 5, so that it would load much faster.

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Daily Email Summary Report

                  I would like to be able to receive an email once a day with the 'dashboard' so that I can each morning assess the health of my customer's systems and thus be able to delegate work without having to log into the portal to check the status.

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • MSP

                    have the possibility of uninstall or deactivate a license remotely. Several times, MSP client was accesed by final client, and if I break relationship or contract with this client, I cannot disable this licenses.
                    For MSP partner, if I can't control this issue, MSP lose chances notably

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • MSP Limit for diferent products

                      to be able to decide that products (server protection, endpoint protection, encryption, etc) are available for MSP client.
                      When I sign a contract with my clients, most of the time is for limited products and final client have console access

                      1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add "remember this device" to 2 Factor authentication

                        Can we get a "Remember this device" on 2 factor authentication (Standard on most websites, gmail, outlook, etc)? As the auto logout for the web is fairly quick.

                        1 vote
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Template Firewall Rules Pushed to the Top of the Firewall Stack on the Devices

                          When creating a template for firewall rules in CFM, you have the ability to select "Create at the top". However, when this pushed out to the devices, it appears on the bottom of the stack making you still have to go and manually manipulate the rules to ********* top. Can we please have an override existing rule stack or something like that to allow us to create rules from templates to the TOP of the firewall stack?

                          2 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Change Company name

                            If I made a mistake in setting up the account, there is no way to change thew company name.

                            1 vote
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                              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • We have multiple sites in each of our estates with the same naming convention, in our current Enterprise Console 5.5.0 we can sort these on

                              We have multiple sites in each of our estates using the same naming convention. In our current Enterprise Console 5.5.0, we can sort these on the computer description field and add them to their correct policy groups. However, this is not available with the SOPHOS Central Devices screen so sorting into their correct computer groups to apply the relevant policy realise on been
                              given the correct list of devices from our Desktop Support teams. Is it possible to add a computer description field with the Device page?

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add the ability to determine the SSVM to Sophos Central

                                Please add the ability in Sophos Central to determine what version of SVE SSVM's are running.

                                We are currently running SVE 1.2. We will be auto-upgraded to SVE 1.3 at some point. But, we won't be able to tell from the Sophos Central portal without having to go into vSphere.

                                1 vote
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • washed out colors on web site

                                  The admin centr has these pastel washed out colors. If you are vision impaired or in a bad light situation it is icredibly hard to see. Can the user change the text to black rather than the washed out grey/ HELP!!!!!

                                  1 vote
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • TFA ip whitelist on cloud.sophos.com

                                    It would be great if we could add our corporate IP address in a 'whitelist' so we won't have to use TFA accessing the portal from the office.

                                    1 vote
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • MFA Google Authenticator enrollment using manual entered key instead of QR code

                                      Problem:
                                      When enrolling a Google Authenticator for MFA, the QR code displayed in the webpage is actually a URL link from Google. However, in some region of the world (e.g. China) Google URLs are blocked. Hence the QR code cannot be displayed and enrollment is not possible.

                                      Suggestion:
                                      Allow an option to display a text key in addition to the QR code. For those that cannot see the QR code, they can still enroll by entering the text key into Google Authenticator.

                                      1 vote
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • https://central.sophos.com/manage/reports/protection/audit

                                        https://central.sophos.com/manage/reports/protection/audit

                                        Your search feature does not work on this page. It would also be nice if you can make each column sort-able.

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Email alerts for Threat Cases

                                          Provide Email Alerting for Threat Cases, as you do with Events.

                                          1 vote
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