many people want to receive report that the time they want

i want to receive report next at a.m 9.
but there are not functions to choose options.

I need to change account phone number but need to contact support

Comment fait on pour suivre l'avancement des tickets déposés ?

Es geht um Sophos Central Management und XG. Man kann zwar die Email-Benachrichtigung bezüglich der Konnektivität der Site to Site Connection der XG einstellen, leider werden in Central die Alarme trotzdem mit den Meldungen vollgespamt. Ich habe hier keine Möglichkeit (weder auf Central noch auf der XG) diese Events dauerhaft zu anerkennen. Nachdem die VPN-Tunnel sich sowieso regelmäßig "re-keyen" brauchts hier nicht jedes mal einen EVent, dass der Tunnel kurz weg war. Bitte dringend überarbeiten.

Please allow option to disable notification for Sophos Connect up/down status. Separate the notification for remote access IPsec from site to site IPsec. In general, I believe status of site to site IPsec is important however the same cannot be said about remote access IPsec.

Can we please have the ability to permanently dismiss alerts up the top of the Sophos central window.

Having to dismiss messages like "Server 2003 support has ended" and "your trial is expiring in X days/expired" is becoming very frustrating.

Working from my laptop these alerts are taking 25% of my screen and i have to dismiss them every time I log in.

How long are we going to be reminded about 2003 support being ended?

AutoTask PSA integration; Currently it only does license usages but I would like if it can does alerting as well. As an MSP, it'd would be great to get that in place

Hello,
Could we please have "Export to CSV" on all pages. Especially under "Alerts" - Thanks
Jesper Christensen, Silicon Labs IT

Aktuell lässt sich im Bedrohungsanalyse-Center nur einzelne Seiten auf einmal löschen, jedoch nicht alles vollständig.

Bitte entsprechend hinzufügen, alle Bedrohungen aufeinmal zu löschen, da es ansonsten sehr zeitaufwendig ist, z.B. 20.000+ Einträge löschen zu müssen.

When using Central 2FA, at the "Verify your Login" page, the Security Code field should be active at page load, rather than requiring a click to bring attention to the field and type the code.

You used to be able to rename firewalls in Sophos Central. That seems to have disappeared. Please return this feature. Trying to identify a firewall by IP address or serial is silly. We have DNS for a reason: people don't remember IP addresses.

Scheduled reports to a group email address or Teams channel, just let us choose where to send the reports, not just to the user logged in. Also, take a look at some of the reports you're competitors are producing, you are miles behind the curve.

• Kommentarfunktion für Richtlinienausschlüsse wäre sinnvoll (identisch wie bei den Globalen Ausschlüssen)


• Super wäre auch, wenn es bereits automatische Ausnahmen für das Windows Server OS gäbe, wie es auch für SQL und Exchange Rollen ja bereits enthalten ist.

Under device summary, it only shows LAN IP. For tracking the device, it would be nice to see what the device's WAN IP is.

Make the "Add Peripheral Exemptions" window bigger. With the recent changes giving more information under Device and Model IDs, the window is now too small so to add a device as an exemption we have to scroll to the right to see the drop down and check boxes. Would like to see that window made bigger so all the information is there without scrolling.

Logged a case with support on 26 February 2020 pertaining an issue that requires troubleshooting. Case number 9730419. Agent named Archie De Lima took over the case but did not reply after I have answered his questions. The outstanding issue is still unattended. Poor response and unprofessional level of support.

It would be nice if we could limit the sms alerts to certain times.
A lot of the alerts I've received have come in at 3am.
Even if it was based on country code and delivered 8-8

It would be great if Sophos would build ther own switches for a complete synchronized security! I think these switches should be cloud managed through central in a way like Datto switches are managed. Bring Synchronized Security to the Switch Port!

More detail within the reporting sections. For Example: Under the Data Loss Prevention Policy Violations, I currently see the User/Server, # of blocks, and which DLP rule was violated. But I would like to be able to see additional details like the filename, location, which attempt was blocked (i.e. Storage Transfer, Web Transfer, etc).

Add more dynamic reporting options. I would like to be able to build better reports. If there are is a dynamic dashboard that we can create that we can then build a report from, that would be fine too.