Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Improve reporting

    Currently the dashboard is not customizable. It does not offer the high-level view we need, specifically it does not show the threats that have been found. It only shows alerts like when a client misses updates. We need this because when the client finds a threat, we are not notified, even though we have settings indicating we want all medium and high priority notifications emailed. This does not come through unless Sophos decides it cannot resolve the issue.

    As admins, we need to know if a certain computer, server, user is continually being attacked. Sure, we can dig down into…

    1 vote
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  2. I would like to see some functionality regarding

    I would like to see a feature added for exporting Policy settings into a spreadsheet or document for archive and KB purposes. Our environment is being merged with a larger IT department and they are requesting all current web filtering details-there is no way for me to cleanly export the data needed. Would request a simple export feature like in the logs/reports section.

    1 vote
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  3. Work on reporting or customizing of the dashboard.

    Your products, the Sophos client and Management arm, Sophos Central are great but the reporting functionality of both are terrible. Your support of the products is terrible. We have contacted support at least 3 times now looking to find out why we are not getting alerted when Sophos manipulates the system in some way such as quarantining a file or cleaning supposed malware yet the answer we get in return is, "Thats the way it works."

    2 votes
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  4. Unable to remove physical interface ip configuration without deleting vlans

    Hi Sophos Support Team,

    I figured, that removing IP configuration from a physical interface automatically deletes all its vlan interfaces and coresponding dhcp servers for those vlans. This is most likely not intended by someone who just wants to remove the untagged vlan from the lan interface which was probably used for initial configuration.

    Kind regards,
    David Holzderber

    1 vote
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  5. Sophos Anti-Virus for Linux process exclusion

    Could Sophos please provide functionality for Sophos Anti-Virus for Linux - similar to Sophos Anti-Virus for Windows - that enables us to exclude processes (eg. backup processes ) from onAccess scanning?
    We experience up to 10 times longer backup run times.
    Thank you very much.

    2 votes
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  6. Custom Role management for Support Team

    Hello Team,

    we would like to have a controlled access with no access to Global settings and if possible a drill down access permission to global settings for custom roles.

    It will be beneficial for Super Admin for controlled management.

    Regards,
    Saijeet K

    2 votes
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  7. Live Discover Query History

    Allow users to set the Live Discover query history timeout on the Threat Analysis Center dashboard and query screens (or make the timeout value longer). Currently, it appears that once you logout and log back in, whatever queries were run by users are no longer available.

    1 vote
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  8. show blocked or unblocked action of app in audit

    when auditig the changes made to policies , the specifc app that was blocked or unblocked doesn't show clearly in the audit, instead it shows the name of policy and all apps that are in policy, which is alot of aps, it would be better to show just the change made to specifc app in the application control section, so that in the audit its easier to identify which app was changed, associated with user, name of policy . this would be really helpfull in transparancy and reduce the audit log being flooded with a massive list of apps that…

    1 vote
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  9. Email reports in logs and reports

    Need an option to generate emails for compiled reports in logs and reports. These reports should be sent periodically, so I do not have to generate them automatically.

    1 vote
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  10. Correo muy persistente de parte de SOPHOS

    Buen dia, mi id Cuenta es: 1c8d40ad-0210-c463-7b7d-14a48235cd17
    Instalamos una prueba a 30 días.
    NO tomamos su opción por lo que ya desinstalamos.
    ¿Como puedo dejar de recibir todos los días correos con el siguiente subject? "[ALTO] Alerta para Sophos Central [Logistica Woodward S.C.]: ¡Licencia(s) caducada(s)!"
    YA NO TENGO NINGUN EQUIPO CON SU SOFTWARE,
    Agradeceria me ayuden y me quiten este correo antes de mandarlo como sPAM y no deseado. Gracias

    1 vote
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  11. Google OAuth on Sophos XG

    It would be great to have support for Google OAuth for Sophos XG email alerts. Since Google is removing support for less secure apps next year, the email alert feature will be lost for G Suite customers if OAuth is not added as a feature.

    1 vote
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  12. AWS Instance action in Audit Log

    I have a new feature request. Currently, Sophos Central can have AWS tied into it to grab information relating to instances that are registered within the Dashboard. It brings in Instance ID, start date, etc. and its able to track that information through the life of the server being registered within Sophos Central.
    The Audit log contains the actions taken in Sophos Central with users and systems. We noticed that there is one action that is not currently being tracked, and that is when an AWS instance is terminated. There is no record, in the Audit Log, of the system…

    1 vote
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  13. Unify web access control

    Unify web access control

    We have to register the access control rules in FIREWALL and again in ENDPOINT.

    My suggestion is to integrate the rules between FIREWALL and ENDPOINT. Today we have rework.

    I remember that the solution must be integrated.

    1 vote
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  14. CHANGE SUPPORT LINE WAITING MUSIC

    PLEASE CHANGE THE HOLD MUSIC ON AUSTRALIA AND NEW ZEALAND SUPPORT LINE! IT IS ABOUT 10 SECONDS LOOPED AND IF YOU NEED TO SPEND HOURS WAITING FOR SUPPORT TO PICKUP THE PHONE IT WILL DRIVE YOU INSANE. IF THAT WAS THE INTENTION GOOD WORK!

    1 vote
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  15. Check File Hash (Create Threat Search) from API

    Create API requests allowing users to make a new Threat Search/check a file hash and return the results.

    1 vote
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  16. Display external IP address Sophos Central potal

    Display external IP address for device in Sophos Central portal . At this moment , the portal is only local IP

    1 vote
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  17. SHA-1 available as a Threat Indicator

    Currently only SHA256 is supported for providing IOC / Threat Indicators.

    Please provide additional hash algorithms - Many IOCs are provided as SHA-1

    1 vote
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  18. Silicophilic - For All Tech Lovers

    Silicophilic tech blog was started to address the issues related to technology for regular users. We have crossed 2 years on the way and is growing everyday!

    To know more: https://silicophilic.com/

    1 vote
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  19. Provide more granular scheduling in the Update Management Policies.

    As all product updates require a reboot, and in some cases cause the protections to fail until an update has occurred.

    we would like to be able to schedule the product updates to occur with our monthly patching and reboot cycle.

    Currently the schedule only allows for a weekly schedule.

    The schedule should be granular enough to accommodate schedules like 2nd Saturday of the month or every 3rd Monday etc.

    How will this new feature address your business requirements?:


    1. it will allow us to continue to use this product without the fear an update will cause the product to be…

    2 votes
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  20. Provide Enhanced information in Sophos Central about Detection and Security events

    There are many events generated in Sophos Central that Lack any specific information that would be required to know what is going on.

    For example

    Threat Cases. These are advertised as providing you with the root cause analysis, however quite they never actually provide information on what actually happened. An example of this is the
    Lockdown events. To see what actually occurred and was blocked you need to review the local hitman pro events, so how is this providing Root Cause Analysis ?

    Another example is AV detections within containers like ZIP and MSG files. In Central only the MSG…

    5 votes
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