Devices > Computers > Please Please Please... Stop the OS description from using 2 lines? Because I can only see 11 computers... when I should be seeing 22 computers.

Please REMOVE "Welcome to Sophos Firewall" startup page

"Try virtual firewall" has been giving error "500: Our servers are having trouble." for a while now. Also demo.sophos.com timeouts.

how about adding Sophos Central Firewall Manager (SCFM) to the service status page
https://centralstatus.sophos.com/#!/

Once you have the licenses payd, would be good to be able to cancel the Demo license.
If the user is having a product Demo session, you can't do it with the Demo licenses features enabled becuase you will be sowhing unreal features..

For example if the customer owns a license without EDR and the DEMO LICENSE has EDR.
Is a problem for us as a product Demo manager.

Admins should be allowed to remove any trial licences on there own post expiry from Central dashboard. I been told to wait 30+ days post the trail expire period .. too painful to see popups every day and get alerts for the same.

Trying to open "Help with people" from the Help Drop down but the URL isn't responding.

Just like UTQ in the Sophos XG Firewall I would like to apply a UTQ flag in Sophos Central Servers and Endpoints, giving me the ability to automatically lockout users based on events like PUA download, malware download, accepting the visit of low reputation website visit. This way when a sum of certain events is met the user is being blocked from further possible malicious actions. Kind of like self-isolate/bad health state (HeartBeat) remote ransomware IP lockout but then based on user-account. Only an acknowledge in Sophos Central can clear the user lockout like remote ransomware needs to be acknowledged.

The portal has not been working properly for several days now. it keeps coming up saying I have no clients. What good is a portal that doesn't work!

Currently the administrator has to wait until the entire page is loaded before clicking any links. This can impose significant delays in getting to the desired sub-feature.

For instance, when want to run a Policy Test I have to click on the Log Viewer link, then wait (sometimes close to a minute) for the log data to load before I can finally click on the Policy Test link.

The same behavior exists throughout the admin pages.

Poor support call .Impossible to follow and the technicians jumped all over the palce to get the fix .At the end just said you can follow the same procedure next time.I sked if there was a guide ,apparently not so I will result in another call when I ned to do this again.

Being able to move machines between sub estates without having to reinstall Sophos would be incredibly helpful. This is something that we had been able to do with previous products and we would love to have this functionality again.

For partners or sophos certifieds, 1 free perpetual license of every product for testing purpose.
The 30 days trial is not enought in some cases.

When adding a new website to be allowed, why can we not edit a currently "allowed" site and add another line?

Foe example I allowed a wineaccess.com website but they just changed their url to e.wineaccess.com same site just a different url. Why can I not just edit the first and add another url to that policy? You can do that when you set up a "new" allow url...hummmm.

be able to use some "logic" to create user GROUPS and computer GROUPS such as "all computers starting with HEP*" will automatcially be member of HEP Group and computers starting with "PVA4037-TD*" will be member of TD (Teacher Desktop) group. thereby allowing me to make dynamic groups automatically instead of manually creating groups and manually adding computers to groups which will be hard to maintain.

create a getting started wizard screen when you login to sophos central dashboard which you can access at anytime and that will tkae you through like 5 mins setup and takes yuou to relevant places to perform basic setup such as how to deploy the product, setting policies, web control was one that caught me out, also device encryuption started encrypting laptops without my knowledge. so taking users to these places and explaining what each does and how to use it via a wizard will be good.

The Export to CSV option is using commas to separate IPv6 addresses. No ideal when the file is a comma delimited.

combine duplicate exploit events in exported csv’s with an additional counter column that would be "50,000" rather than 50,000 rows in the csv

Threat Analysis Center needs to generate cases for Trojans/Safe Browsing Detections to allow thorough understanding and preventions of future trojans