Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Access to Blocked Email Listing

    Would like to be able to access logs/reports on blocked emails through the Email Gateway. We configured to include User / Email AD accounts, but found afterwards some additional accounts had been overlooked. No way to know until users start complaining that email is no longer processing, as viewing blocked email is not available.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow or Block lists should be definable for "all subdomains" as an option.

    When I add a domain to allow or block, I should be able to, as an option, check a box or a toggle that would also allow or block all subdomains of that entry. That way, if I enter "oldnavy.com", it would also catch not only "oldnavy.com", but "email.oldnavy.com", "x.oldnavy.com, and "x.y.z.email.oldnavy.com", if I want or need it to.

    8 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow more than one email policy.

    Since Central Email will process for any number of domains per Central Account, we should be allowed to specify different spam policies, per user, per group, or per routing domain. Added to this would also be the idea of global allow/block lists, and per policy allow/block lists.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow adding to Allow or Block lists from quarantine.

    I find myself copy and pasting frequently from the quarantine list, and bouncing between "Quarantine" and "Settings", because I want to simultaneously release an email and "Allow" that domain. Or, I want to delete that email and "Block" the domain.

    I'd like, if I selected an email in quarntine, to be able to click a button that performs a "release and allow" or "delete and block" which would either release or delete the email, then popup the domain in an "Allow" or "Block" for the domain. These would be two buttons that would be added to the Quarantine page, I…

    16 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Search for Mailboxes

    Add a search capability to the mailbox view of the Mail Filtering. Currently, there is no way to determine if a mailbox is being filtered, except by trying to add it, and receiving an error.

    Sophos Email won't process email for mailboxes that don't exist and it is very hard to determine if there are any mistakes in the configuration without a search, leading to important emails being lost.

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sophos Central Email Blocked via Ip Address

    Hello Team,

    I have a customer here requesting to add feature on Sophos Central Email to Blocked email via Ip Address. For your assistance please. Thank You

    2 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Incorrect "successfully sent" in message history

    Customer on #7614916 Sophtrac made a configuration mistake for the email destination which made emails not being sent to the email server. HOWEVER the Message History shows that emails succeeded to be sent. This is wrong and misleading and would like the devs to know this. It should give the correct information.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Blocking Country/Regions IP

    Having the ability to block email spam via the origin IP for a specific country i.e. blocking all emails that come from China etc

    8 votes
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    4 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reflexion - Lock down Settings

    We love the Reflexion product, but we like to make the following suggestions:
    1. The ability to control who is an Enterprise Admin via membership of an LDAP group.
    2. The ability to lock down users ability to make changes to the User Properties, User Addresses and User Aliases. It would make things difficult on an audit aspect if a user can create their own email addresses or aliases. Same thing with things like the note at the bottom of the email. Many companies will use this as a disclaimer notice and if the user has the ability to change…

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to import/export Whitelists

    When migrating third party or existing Sophos email protection solutions to Email Gateway there is currently no way to import a txt or csv Whitelist, as per other email protection solution providers, including existing Sophos applications.

    This would be a very useful feature to have, particularly when a partner has many customers that could utilise a common Whitelist that the administrator can apply easily across the board and especially when an individual customer has built a list of several thousand domains that it would not be convenient to add to their new Cloud Gateway, one at a time.

    20 votes
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    6 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Greylisting SPF DKIM

    Please add Greylisting, SPF and DKIM (DMARC) - curenttly features in email are not rich ...

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Apply Time-of-Click Policy to Messages Released from Quarantine

    Right now, when you release a message from quarantine, any links in the message are passed through to the recipient. It would be wonderful for time of click processing to occur on the links within these messages.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow exporting of Search results as a CSV/Excel file

    It would be really nice to be able to export mail/quarantine/mail queues as a CSV or Excel file. This would really simply contacting everyone who received a message with a given subject, or finding items.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Reflexion

    Allow Daily Quarantine notices to be sent to an alternate email address not the primary email address.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Update your support system

    3 days and still no human has bothered to look at my support ticket, as much as I like the Sophos products your support operation is very poor, with visibility and lack of attention making it an exasperating experience.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email appliance IPv6 support

    On behalf of a customer: It is essential that the SMA also support IPv6 mail relays. This vastly simplifies IPv6 mail routing on a core service such as email.

    8 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Feature Request - Suggest add five OID into MIB in Sophos Email appliance SNMP

    We have checked the sophos ES1100 mib file, cant find any related records from required five OID. As SCOM2016 needes below five OID. Please add them into Sophos MIB file..
    http://www.systemcentercentral.com/snmp-discovery-fails-scom-2012/

    .1.3.6.1.2.1.1.1 (sysDescr)
    .1.3.6.1.2.1.1.2 (sysObjectID)
    .1.3.6.1.2.1.1.4 (sysContact)
    .1.3.6.1.2.1.1.5 (sysName)
    .1.3.6.1.2.1.1.6 (sysLocation)

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email Quarantäne Zugriff für öffentliche Postfächer und Verteilerlisten

    Bitte schaffen Sie die in der Hilfe bereits beschriebene Möglichkeit der Zuordnung von Eigentümern (Usern) für öffentliche Postfächer und Verteilerlisten.
    Diese User sollten dann im Selfserviceportal die Möglichkeit haben, neben Ihrer eigenen Quarantäne auch die Quarantäne der Ihnen zugeteilten öffentlichen Postfächer und Verteilerlisten zu bearbeiten.
    In der central Hilfe ist diese Funktion ja bereits beschrieben , nur in central noch nicht ausführbar.
    Vom Support erhielten wir nun eine Möglichkeit über die Entwicklungsumgebung zumindest für den Central-Administrator eine Schaltfläche für die allgemeine Quarantäne sichtbar zu machen . Vielen Dank dafür !

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve the quarantine to actually show if a message is BULK, SPOOF or SPAM

    Currently you cannot distinguish if an email is spam, spoof or bulk in the quarantine.
    This needs to be clearly visible to the end user so they know why the message has been caught.
    Also an option to filter to show just one type would be good, e.g. show all spam, or show spam and spoof - a tick box to show each type would be good.

    12 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. make the white list principle also work for spoof protection

    With referral to ticket #7361884 it would be useful if one could whitelist e.g. postmaster@domain.com (for domain.com). Whitelisting works for spam but not for spoofing.

    4 votes
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