Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Search filter

    Very incompetent Sophos.. How does the search filter work? I search for the first name and result comes back with 4 entries. When I put in the whole email address, I get pages of entries. Please clarify.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. sophos central email reports for email authentication error

    Hello Team,

    We have customer here requesting to have reports for email authentication error under Sophos Central Email Gateway

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. SMTP Logs

    Access to SMTP logs for our domains is needed. We have no way to troubleshoot when an email is rejected BEFORE being scanned and processed.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sophos Email Protection - Ability to delete items in delivery queue

    We are currently running into some issues with emails containing malicious payloads making it through the Sophos Email Protection system and are hitting our edge firewall. Since our edge firewall is a next gen, its catching the malicious payload and not allowing the message to be delivered.

    The issue is that we have no way of stopping the email once it has hit Sophos, so we have to wait for the email to go through its many retries, subsequent failures, and then eventually time out for it to be removed from the email queue. This is obviously a little frustrating,…

    10 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email Employees when quarantined emails are received

    Would it be possible to setup an auto generated email, that emails the employee internally when they receive a quarantined email, informing them of the sender and subject of the email ?

    Then should an email be quarantined by mistake, the user can request the message be released, without IT Departments have to monitor the quarantined emails. This is time consuming for smaller organisations.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customize Quarantine Digest

    Using the on-premise email appliance, admins can customize the from email, and content on the quarantined digest messages in case users want to login, they can click directly from the email. Please allow this on the cloud - this will be a killer for us that have users that blatantly ignore sophos.com emails because they have no clue what Sophos is.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Action policy rules in a customised order

    In the email gateway product, would it be possible to have the option to customise the order so that the keyword policy can be actioned prior to the spam policy, much in the same you would order a Firewall rule. We are seeing legitimate emails blocked as spam and therefore do not want to automatically delete these however it is meaning that we have to check hundreds of emails a day in the quarantined area and delete emails that contain known spam\phishing words.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Email Gateway - add option to add email address to block list

    Suggestion for feature in Email Gateway product

    Hello,
    In the Email Gateway product, the quarantine messages section allows the option to add an IP address to the block list when clicking to get more details. Is it possible to have this option for the email address listed in the details too? It would save a lot of time to allow this option as opposed to manually inputting the email addresses into the allow/block lists, especially when you are doing large quantities at a time.

    5 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Quarantine digest for distribution groups

    Using the on premise email appliance members of distribution groups used to receive quarantine email digest summaries and could access, view, and release quarantined email that was sent to those distribution group email addresses. Using the cloud appliance this is no longer an option. Members of distribution groups can no longer access, view, or release incoming mail that has been quarantined. Members of distribution groups are totally unaware when emails may be missing because they are quarantined without their knowledge. The only suggestion from support is to convert our distribution groups to mailboxes, or to create role based accounts to…

    6 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. dlp

    Advanced DLP controls in the email gateway would be beneficial. For example, a string in the form of a credit card or social security number would automatically be encrypted.

    2 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Emergency Mailbox not useful if user's mail server is down

    Emergency Mailbox access is only useful if the user can reach its mailbox to set up his/her Emergency Mailbox access log on credentials. If the user can't reach his/her mailbox due to email service interruption (servers offline), then the user can't use the Emergency Mailbox.

    case 1:

    Today, admins only have the option to send the "welcome to sophos" links to the users mailbox. That is fine as long as the user can see that message, but in the event the user can't retrieve his/her mail, they won't be able to use the Emergency Mailbox in SSP.

    In theory, all…

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sort the Inbound Allow/Block list

    We need to be able to sort the columns of the global Inbound Allow/Block list.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Export and/or Modify the Inbound Allow/Block list

    We need to be able to export and modify entries in the global Inbound Allow/Block list.

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Regex and logic operators to DLP

    DLP Needs Regex and logic operators as well as a luhn check to make it more useful.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Detailed blocking info needed for quarantined files

    I'm testing DLP settings for email Gateway: Email Gateway > Policies > Base Policy - Data Loss Prevention > Settings > Inbound > Attachment file type > Quarantine > use custom list. I made my test list of different file types I'd like to block and saved my settings.
    Now I found that some pictures (jpg) and documents (docx) are being blocked. I had previously allowed those file types.
    If I look Qurantine > Message Details > I can see that blocking reason was "image" for email with jpg attachment. Why? jpg filetype was allowed. So I had to contact…

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Better Sorting for Logs & Reports Message History

    You should be able to sort by ALL columns under Logs & Reports Message History

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Secure entire conversation, not just the first email

    Allow bi-directional encrypted emails, some confusion has risen that since the first email sent out was secure that the responses would be as well. To really make this a good system the entire email conversation in both directions should be secured. With HIPAA compliant auditing as well.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow admin to define and brand secure email documents

    Allow the admin to add company logo and information the the document generated by secure email. The email looks like SOPHOS is sending the end user a document and that has brought up HIPPA issues thinking that SOPHOS no has access to medical data in emails.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow Admin to set default language for secure email

    Allow Admin to set default language for the first Email of the encryption handshake. maybe then allow the end user to override with a subject tag, such as secure: english:

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Schedule Reports on Email

    I wanted to configured schedule reports so that it will be emailed to the configured email address with detailed reports of spam emails, virus scan, pishing emails etc

    5 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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