Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Catch All Account (or Temp Holding Tank)

    I'm posting this primarily due to some pain points when implementing the Email Gateway recently. When we did an AD Sync, 90%+ of the accounts were accurately captured and included in the sync, however there were several one off's that did not. What we didn't know at the time was that the gateway does not pass the emails through to an administrator or mark emails as spam, but rather just blindly reject anything that didn't have an account sync'd. I'm suggesting some form of catch all, or temporary hold that has a notification for Administrators to view so that they…

    2 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. email

    When browsing quarantined messages, ordering by REASON does not display quarantined emails if the reason is Attachment File Type. You can see this if you browse by date or by user. I should be able to see these emails if I browse by reason.

    3 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. sharepoint URLS not stripped

    It would be nice if there was a "sharepoint" setting that we could enable that would put in the necessary whitelists in the "time of click" options. Currently, URLS are getting stripped and we had to whitelist all of *.sharepointonline.com in order to send sharepoint notifications.

    O365 and Sharepoint have a pretty good market ***********. Sophos should have some built in settings that we can enable that will allow O365 functionality w/ out trial and error and manual intervention constantly.

    2 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Distribution Lists Notification

    Distribution lists should be able to receive quarantine digest/summary emails when an email is quarantined. People who receive this distribution list can then request the emails be released from the site admins

    9 votes

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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email sample submission to Labs for False Positive/False Negative

    Most customers find it really hard to find a tool to convert the email samples from msg format to eml format and send it to support in order to submit the samples to labs for false positive/false negative email issues. It would be great if we can accept email samples in msg format so that customer need not waste time on searching for a tool to convert the email samples to eml format.

    3 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add grid lines or alternating line colours to the Quarantine Summary report.

    The Quarantine Summary email is almost illegible when read on a mobile phone or in Outlook's preview pane. Adding grid lines, or alternating row background colours would improve this greatly.

    4 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add the "To" field to the list of emails in the Quarantine Summary email.

    If a user has 6 mailboxes associated with them and they release an email from the Quarantine Summary email, they then have to check each of those mailboxes manually to find where it has gone. Adding the "To" field to the Quarantine Summary email will easily resolve this problem.

    10 votes

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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Users have no idea of missing emails quarantined due to attachment file type

    Hi, please consider this simple suggestion.

    Ability to include quarantined messages by reason "Attachment file type" in the quarantine summary but without the "release" option to keep them safe from themselves.

    Some messages that are not flagged as spam/bulk with attachments get flagged and sent to quarantine due to potential threats, but no one other than admins can see them. Unless you have a dedicated resource monitoring this quarantined list, users will never know about these messages.

    Not asking to open potential security holes here, but if the users could see they got messages that were deemed dangerous because the…

    44 votes

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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Many improvements needed to Sophos Email Gateway

    Improvements to Sophos Email Gateway

    1 vote

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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Send Quarantine Summary listing all messages, not just new ones

    Hi, how about an option to send a daily summary of messages still in the quarantine (left over messages from other days)?

    The current implementation only show new messages quarantined.

    Thanks in advance

    8 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. View realtime blocklist and exeption for rbl.

    Out customers need to ability to have access to a log or report of the realtime blocklist. Especially customers wich have private persons as customers often have problems with rbl and are not abled to whitelist those mail addresses.

    18 votes

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    3 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Email Gateway

    Email Gateway - I would like to have an option to enable when emails are delivered outside the organization i.e. Security Warning: This email originated from outside of our organization. Please proceed with caution when clicking links or opening attachments.

    1 vote

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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. DLP - Attachment file types - Custom List Management

    It would be great if the content of this article: https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/SophosDefault.html

    was sorted in the same manner [with sections] as the screen allowing to create a Custom List for DLP - Attachment files types.

    3 votes

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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Central Email setup email should log if failure

    Central Email setup email should log if failure
    currently there is nothing that explains why the setup email failed

    1 vote

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Check Receipient (name+email) vs People list for spoofed contacts

    Hi, Email Gateway (Advanced)

    We recently received some spam/phishing messages that made it thru email gateway scans (header tests,spam tests, blacklist checks, et cetera).
    The messages went thru because there was nothing abnormal on the headers, nor the sender IPs were blacklisted (yet). However, the header's "FROM" field, which can be manipulated by the spammer, contained a known name but a fake or incorrect email address.
    After talking with support, they said that we should add a rule on the mail server to check the recipient name+email vs our global address book, if the name checks but the email does…

    2 votes

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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show sender/file details in Sandstorm reports

    Hi, Email Gateway - Sandstorm Activity Summary.

    It would be beneficial for administrators to have access to some details of the messages and files that trigger a Sandstorm scan.

    I do understand there is such thing as too much information, but your Summary could stay the same, only add the ability to drill down to see the details. I'd be interested in what type of files are being scanned and where they came from (sender).

    Is my humble opinion that adding a little more detail would showcase even more the power of Sandstorm.

    Thanks for your hard work.

    6 votes

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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Block keywords in the Subject

    We should be able to have certain emails blocked that use certain keywords; such as; ****, bitcoin, or graphically explicit words as well. Please let me know if this is possible. Thank you

    6 votes

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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. Time of Click allow list not allowing .education sites?

    Time of Click allow list does not seem to allow added sites to bypass blocks.
    Trying to add a website that is a .education and it does not work

    1 vote

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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. emergency inbox release button

    There should be a release to mailbox option for all messages captured in the emergency inbox.

    We had a configuration issue with Exchange (admittedly our fault) that meant some messages were rejected by Exchange but they were still captured in the Emergency inbox. Once we corrected the Exchange configuration, the messages did not auto-retry delivery and we had no way to release them back to the intended mailbox.

    I've also upvoted an option to have a forward/reply feature. It is basic stuff for an online mail filter:
    https://ideas.sophos.com/forums/428821-sophos-central/suggestions/32856199-email-gateway

    3 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Message Summary by mailbox

    hi, thanks for your hard work on this tool.

    I would suggest a report where we can see how many messages were delivered, blocked, quarantined, released, deleted, by mailbox. with date and category filters.

    This would help to quickly identify which mailboxes are not being scanned, for whatever reason.

    Thanks in advance

    1 vote

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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