Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Reflexion - Lock down Settings

    We love the Reflexion product, but we like to make the following suggestions:
    1. The ability to control who is an Enterprise Admin via membership of an LDAP group.
    2. The ability to lock down users ability to make changes to the User Properties, User Addresses and User Aliases. It would make things difficult on an audit aspect if a user can create their own email addresses or aliases. Same thing with things like the note at the bottom of the email. Many companies will use this as a disclaimer notice and if the user has the ability to change…

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to import/export Whitelists

    When migrating third party or existing Sophos email protection solutions to Email Gateway there is currently no way to import a txt or csv Whitelist, as per other email protection solution providers, including existing Sophos applications.

    This would be a very useful feature to have, particularly when a partner has many customers that could utilise a common Whitelist that the administrator can apply easily across the board and especially when an individual customer has built a list of several thousand domains that it would not be convenient to add to their new Cloud Gateway, one at a time.

    22 votes
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    8 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. Greylisting SPF DKIM

    Please add Greylisting, SPF and DKIM (DMARC) - curenttly features in email are not rich ...

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Apply Time-of-Click Policy to Messages Released from Quarantine

    Right now, when you release a message from quarantine, any links in the message are passed through to the recipient. It would be wonderful for time of click processing to occur on the links within these messages.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow exporting of Search results as a CSV/Excel file

    It would be really nice to be able to export mail/quarantine/mail queues as a CSV or Excel file. This would really simply contacting everyone who received a message with a given subject, or finding items.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reflexion

    Allow Daily Quarantine notices to be sent to an alternate email address not the primary email address.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update your support system

    3 days and still no human has bothered to look at my support ticket, as much as I like the Sophos products your support operation is very poor, with visibility and lack of attention making it an exasperating experience.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Email appliance IPv6 support

    On behalf of a customer: It is essential that the SMA also support IPv6 mail relays. This vastly simplifies IPv6 mail routing on a core service such as email.

    8 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Feature Request - Suggest add five OID into MIB in Sophos Email appliance SNMP

     We have checked the sophos ES1100 mib file, cant find any related records from required five OID. As SCOM2016 needes below five OID. Please add them into Sophos MIB file..
    

    http://www.systemcentercentral.com/snmp-discovery-fails-scom-2012/

    .1.3.6.1.2.1.1.1 (sysDescr)
    .1.3.6.1.2.1.1.2 (sysObjectID)
    .1.3.6.1.2.1.1.4 (sysContact)
    .1.3.6.1.2.1.1.5 (sysName)
    .1.3.6.1.2.1.1.6 (sysLocation)

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Email Quarantäne Zugriff für öffentliche Postfächer und Verteilerlisten

    Bitte schaffen Sie die in der Hilfe bereits beschriebene Möglichkeit der Zuordnung von Eigentümern (Usern) für öffentliche Postfächer und Verteilerlisten.
    Diese User sollten dann im Selfserviceportal die Möglichkeit haben, neben Ihrer eigenen Quarantäne auch die Quarantäne der Ihnen zugeteilten öffentlichen Postfächer und Verteilerlisten zu bearbeiten.
    In der central Hilfe ist diese Funktion ja bereits beschrieben , nur in central noch nicht ausführbar.
    Vom Support erhielten wir nun eine Möglichkeit über die Entwicklungsumgebung zumindest für den Central-Administrator eine Schaltfläche für die allgemeine Quarantäne sichtbar zu machen . Vielen Dank dafür !

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve the quarantine to actually show if a message is BULK, SPOOF or SPAM

    Currently you cannot distinguish if an email is spam, spoof or bulk in the quarantine.
    This needs to be clearly visible to the end user so they know why the message has been caught.
    Also an option to filter to show just one type would be good, e.g. show all spam, or show spam and spoof - a tick box to show each type would be good.

    14 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. make the white list principle also work for spoof protection

    With referral to ticket #7361884 it would be useful if one could whitelist e.g. postmaster@domain.com (for domain.com). Whitelisting works for spam but not for spoofing.

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update Whitelist to include exemptions for Spoof Protection

    Currently the whitelist will only exempt a domain from being caught as spam.
    Some 3rd party cloud reporting software legitimately spoof your domain to send you reports, these trigger the Spoof protection and the only options you have are to Tag, quarantine or delete... Users want to receive these emails without being tagged or quarantined.

    Can you update the Whitelist to have an option to exclude senders from Spoof Protection.

    14 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Request to whitelist via ip address in Sophos Central Email Gateway

    Customer is requesting for an option to whitelist via ip address in Sophos Central Email Gateway

    35 votes
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    9 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sites are too hard to "allow" for users.

    We have Sophos Central. We continue to have issues with sites that are "Allowed" still not displaying correctly. Have been told that each underling individual image path has to be added as an approved site. Some sites have dozens if not more image links to other domains. This would be way to time consuming. Don’t understand why we can’t have an “Allow” for a site, for all users, and be done with it! We have had multiple tickets open and no real hope of seeing any improvement.

    I was told by tech this is a common complaint and I should…

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow end users to whitelist senders/domains from their quarantine

    Allow end users to whitelist senders/domains from their quarantine self service.
    Currently, genuine emails can only be whitelisted by an administrator on an organisational level.

    21 votes
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    6 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Email deployment of software

    With the distribution of the software it would be nice to be able to customize the email with say the company logo and name of the administrator, the email that is sent looks a bit spammy and some users are ignoring the email, normally I send an email telling them they are getting an email.

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. Mark Quarantine items as "read" so the user can tell what they have looked at already

    When a user is checking their Quarantine items, they might not want to delete or release an email yet... once you have lots of emails in there, it is hard to see what you have read and not read.

    So marking emails that have been opened as "read", e.g. change the colour, would be helpful.

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve reporting to allow user to run custom reports

    A feature that allows a user to run reports on all emails for more than 14 days along with the ability to see what happened with the emails, e.g. scanned, dropped, quarantined etc.

    7 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Central Email - Allow users to let specific MTAs or senders send email on their behalf

    There have been multiple and many different instances on when legitimate companies need to send email with the senders domain behalf.

    Either allow SPF checks, Trust specific MTAs or relays to send email on own behalf.

    For example my domain is abc.com - a notification system (externally) sends an email to test@abc.com FROM notifier@abc.com - but this will be blocked by spoof protection (by default).
    Spoof protection is a global setting with only 3 settings (Quarantine, Tag, Allow) and there is no configuration/fine tuning. There are 100s of other instances where outside MTAs send email with clients own domain.

    9 votes
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    2 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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