Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Apply time-of-click to whitelisted (allowed) emails

    Currently if an email address or domain is whitelisted in the inbound allow list then Time-of-Click protection is not applied to any links in the email. This results in incoming email from a comprised account not being protected. Please apply TOC protection to whitelisted emails in a similar way to virus protection being provided on such emails.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automated Report Recipients

    While creating an automated report as Admin, Only the report creator can able to receive the report. Multiple recipients cannot be added to the list. My suggestion is to configure multiple recipients to send the report.

    5 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. sohos mail

    When an mailbox is not declared in Sophos mail, Sophos relay reject the inbound traffic as expected, anyway we would have the option to know in some report or log available in the Web admin console (Sophos Central) the mails rejected by those cases, unfortunately this is not available at the moment. Could you include this in the roadmap? This will be helpful for us and also could be for other costumers. Thanks.

    1 vote
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  4. Add to quarantine algorithm button needed

    In Email Gateway - Message Detail, the only option I see for phishing email is to Add to blocklist. But that just adds the IP address to the blocklist.

    There should be a button that says to use this email to help train your spam/phish detection algorithms. This message was clearly a social engineering extortion attempt, but didn't get quarantined. It would be nice to have a button that says "Your algorithm needs to block messages like this".

    3 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Log retention needs to extend 30 days

    Extend the duration of logs from 30 days to 180 days as a minimum.

    A month is not long enough for ongoing troubleshooting cases...

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sophos Email Gateway Allow CIDR

    Email Gateway does not allow for CIDR allows, only blocks.

    I have a customer using MailChimp, they do not advertise the URL of their sending servers - only their CIDR, as below:

    Delivery IPs:
    205.201.128.0/20
    198.2.128.0/18
    148.105.0.0/16

    As Sophos Email Gateway cannot add CIDR ranges, I would need to create a CSV with 86016 IP Addresses then import that into Sophos. This limitation is beyond unacceptable.

    Support advise that you would need to grab the received address for each email that gets quarantined (header anomaly) and add that as an exception. Yes, you can add Wildcard exceptions *.mscv.net, however they…

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inject SPF Pass Results Into Email Header

    Request to have feature added to Sophos Email Appliance and any other Sophos products which will inject the results of the SPF check into the email header. This will allow the email recipient to view the results of the SPF check (pass/fail/neutral/none) by looking at the message properties. Microsoft Office 365 and Cisco has this capability already by default in their email gateway products.

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Manage mailboxes by sorting, filtering to bulk edit or delete.

    Feature that will allow us to manage sort and filter mailboxes by bulk.

    3 votes
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  9. Add multiple outbound origin in addition to office 365 and/or google

    For Central users who are running a hybrid setup for their mailboxes (Some in Office365 and some in Gsuite), they need to have the option to select the pre-canned outbound origin for a single domain. At the moment, to achieve this setup, you will need to use a "Custom Gateway" for your domain and manually add Gsuite and Office 365's public IP ranges which is problematic to maintain if any changes occurs.

    1 vote
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  10. Suspected Spam logging if set to tag subject line

    Ability to filter out spam emails in the logs that was detected as "Suspected Spam" if set to tag subject line. Currently, if an admin chooses to "Tag" suspected spams, you will not have visibility in the console to see which ones are being detected as suspected spam.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase number of days email stays in Quarantined Messages

    Increase the number of days email stays in Quarantined Messages. Right now it is 14 days, we would like to increase it to 30 days.

    1 vote
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  12. Fehler Mail-Zustellung

    Email Gateway - Domaineinstellungen/Status
    Die FQDN mail.wbv-eiderstedt.de kann scheinbar nicht bei euch aufgelöst werden. Der Log besagt eine korrekte Zustellung von Mails, die jedoch nie das Kundennetz erreichen.
    Nach Festlegung der festen IP 87.139.115.64 ist das Relay funktional.

    1 vote
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  13. Central email advanced Sync

    Hi there

    I recently set up 2 installations with Sophos Central email gateway (Our own and one for a customer) and in both cases the AD sync tool was not sufficient. The sync tool only seems to sync users it can find in AD and adds their email addresses but it completely misses groups that are created in Office365.

    To add these mail addresses the admin needs to manually create users in Sophos Central (either one by one or using a CSV import) witch results in a lot of manual work for the admin (especially in somewhat larger company's where…

    1 vote
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  14. Reflexion Secured mail should

    Reflexion should show the status of whether an email was encrypted or note and the reason for its encryption.

    2 votes
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  15. Soft Block & Sender Confirmation for common public email domains

    It would be helpful if there was a type of "soft block" that we could use on certain domains like gmail.com, earthlink.com, yahoo.com, or aol.com just name a few.

    What I'm suggesting would be similar to a receive quarantine. If an email was received from a sender at one of these domains it would go into a holding a queue and a confirmation request would be sent to the sender. After the sender confirms sending the email, it would be released to the end user. This should help prevent mass phish and SMTP spoof attempts.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Central Email changes

    Central Email:
    We just lost a customer because of a weird situation.

    the two AWS IP's that Sophos sends through, one was stuck on the client's hosting provider's "poor reputation" list - which caused 1/3 to 1/2 of their email getting stuck in a "queued for delivery" loop. I beieve that the system should detect rejections as well as delays, and route mail through the other outgoing IP that Sophos has in AWS, it would have avoided this mess entirely.

    Separately, it would be a huge benefit as well to allow multiple MX records, for redundancy on the client end…

    2 votes
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  17. block list

    Allow superadmin accounts to edit an end user's block list on a global basis and not as per individual. Doing so will allow admins to unblock addresses that were accidentally blocked.
    Bring together the block list from all domain users into the enterprise list.

    2 votes
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  18. Need a warning on the impact of deleting user from People list

    Customer complained that there were no warning that deleting a User in Sophos Central "People" list will delete the mailbox for the user as well. They would like a warning so atleast they know the impact of such step. #9072469

    3 votes
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  19. Date selection in quarantined email keeps reverting back to the current day after any activity

    The date selection in quarantined email keeps reverting back to 'Today' If I look at emails from a previous day, and, for instance, add an IP to the block list (or do anything else) once that task is done, the display of quarantined mails reverts back, not to where I was working, but to the current day and then you have to then re-select dates. It would be better if one was taken back to the date you wanted to be working on

    2 votes
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  20. Add Distribution List to Security Policy

    Add Distribution List to Security Policy (instead of just user and user group).

    3 votes
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