Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Search Reflexion Using the Name of the Attachment

    I would like to be able to search and find messages based on the name of the attachment. This will help to figure out why threats get through.

    1 vote
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      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
    • Blocking certain character sets

      Having the ability to block messages based on character sets in the body of the message would be a nice feature. For instance if a message had mandarin characters or Russian.

      2 votes
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        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
      • Office 365 API support

        Please tool the email gateway to have the ability to login via the Office 365 API to pull a mailbox list. Right now we sync AD from our internal domain to Central. However this does not get all valid mailboxes in that we have a number of O365 groups and distribution lists that don't live in Active Directory. If the email gateway could simply pull the list of valid addresses from O365 like some competitor products it would save quite a bit of manual mailbox additions.

        5 votes
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          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
        • Geoblocking

          Please add the ability to geo block email sources. Some of your competitors allow you to block by country code from those areas you know you don't want mail from. While you can block top level domains like *.cn that is not always useful in that sometimes a message has a .com but originates in a place like Russia or China.

          2 votes
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            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
          • Make Rejection of unknown sender address configurable

            We have several "temporary" mail accounts which aren't configured in our Domain but are essential senders addresses from our ERP system which get rejected, when our mail server tries to relay these to Sophos Central.

            It would be a lot better if this behavior could be configured to not reject these mails.

            3 votes
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              0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
            • Customer defined "MAILER-DAEMON@prod.hydra.sophos.com" email address

              Every time then email delivery fails via Sophos Email Gateway, sender receives message from "MAILER-DAEMON@prod.hydra.sophos.com" including details, why delivery failed. Customers like to change this address to something related to customer email domain.

              For example. Customer email domain "companyX.com". Mailer daemon address related to customer domain: "mailer-daemon@companyX.com".

              1 vote
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                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
              • Spam Filtering

                A way to report an email that was Delivered Successfully as Spam. So that it can be analyzed and blocked in the future.

                1 vote
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                  1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                • Email Gateway - Impersonation protection

                  Need a feature to prevent impersonation attempts, we are getting flooded with spam and phishing attempts using the CEO and other VP's names in the sender address. These feature are offered by other venders so I know this can be done.

                  1 vote
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                    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                  • Outbound Report for Reject Status

                    Extend the "Message Summary" with the filter, where you can see mails which getting rejected.

                    4 votes
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                      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                    • User notification when Outbound Email is blocked

                      Please add a feature in Reflexion to alert users when an outbound email is blocked. This could function in the same manner as the existing SPAM Digest/Summary and only alert users a few times a day, or it could send a reply as soon as it is blocked.

                      The biggest issue right now is that users will forward an email as an attachment from Outlook and it will be blocked because it didn't meet RFC2183 standards "no filename." That's fine, I'd rather not send non-compliant emails, but the users need to be alerted so they can re-send the email. Otherwise…

                      2 votes
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                        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                      • email whitelist notes

                        When entering an IP address or domain in the allow or block list it would be helpful if there was a description or notes field. It's a challenge to figure out why an IP address was added to the allow list months or years later.

                        2 votes
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                          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                        • Have Connectivity Check With Sophos Central

                          Hello Team,

                          We have customer here requesting to have a connectivity check within the Sophos Central, as it would be useful to know why messages are banking up and also requesting to have connectivity check (or mail flow) which shows the error that Sophos is receiving from the email server to help in troubleshooting the issue

                          2 votes
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                            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                          • Email Gateway - Extend expiration time of Welcome email link.

                            Link expire after 12 hours, during a deployment this is far from ideal.
                            Not all users can open a mass email in a couple hours.
                            These links should stay active for a configurable amount of time or have a standard expiration time of a week.

                            1 vote
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                              0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                            • Require Encryption between email domains

                              We have some companies we work with that require us to enable "Require TLS Encryption" and to fail if that can't be setup. Would be nice to have the option to do so like on the SEA.

                              2 votes
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                                1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                              • More detailed information in logs, reports

                                Hello,
                                I have several items that would make Sophos Email gateway more useful.
                                1. A detailed report showing what Sandstorm actually caught. From an admin's point of view just knowing something happened is not useful. If I had an idea of where a message came from and why it tripped Sandstorm, I could possibly make adjustments to protect us better in the future.
                                2. A clear reason on the summary page on why a message was deleted or quarantined would be helpful. While you can usually figure it out in the message source information, that is not very time efficient.…

                                5 votes
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                                  0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                • Need ability to recover original links from re-written links

                                  One of the critical features that's missing in the Sophos Email Gateway is the ability to recover original links that were removed from an email message via the link rewriting feature. There are many times where an important link is re-written on an email that is not malicious and as customers, we have no way to retrieve it. This poses a major liability with regard to information assurance.

                                  3 votes
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                                    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Central Email: allow policy change on distribution lists and public folders

                                    At this time the public folder and distribution lists can only have the base policy applied. You cannot apply a separate/different set of policies and assign it to public folders or DLs; currently only mailboxes have this capability.

                                    Submitting on behalf of customer.

                                    1 vote
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                                      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Support for Resent-From header

                                      Currently email forwarding to an external email address is blocked by Sophos Central Email Gateway.

                                      This means that email send to an internal email address, that this then forwarded to an external email account (Resent-From: header item) gets blocked by Sophos Central.

                                      The only way to maintain this service currently is to bypass Sophos Central on outbound email to this forwarded domain (bypassing Sophos Central for this destination).

                                      This is a standard SMTP feature that Sophos have not implemented in Sophos Central.

                                      1 vote
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                                        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                      • block an email from the quarantine report email.

                                        Users receive quarantine email and wants to block the emails that are in there without releasing first.

                                        2 votes
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                                          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Spoofing prevention doesn't look for Reply to address - it certainly should!!!

                                          This obvious security vulnerability - allows bad actors free reign over our supposedly protected communities.

                                          1 vote
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                                            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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