Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Additional Tracking

    I had 2 laptops that I delivered to a client 100km's away. I installed our monitoring agent and Sophos AV. The Sophos installation was by accident. I used an installer from a different client. I just spent 2 hours looking for the 2 PC's that I accidentally installed . I have over 40 clients and through the interface being very slow and the manual process I was unable to find which installer I had used. Going through a second time I found them and was able to disable tamper protection.
    This leads me to 2 suggestions. When in a clients…

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. We need Sophos Central to record physical add & few other fields of end host

    At the moment Sophos Central records only IP Add,hostname & login id which keep on changing and not good enough to identify end host/user in case of anomaly detected.

    I request you to see if it can capture physical add & few other fields which may possibly help us to identify end user & his/her corporate asset that has any sort of infection.

    Furthermore end user should receive some alert and be able to quarantine it, in case of any anomaly detected by Sophos client. That will help us to improve hygiene and reduce overhead of IT administrator.

    3 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bypass tamper protection as a superadmin

    I would like to recommend that superadmins be given the ability to remove Sophos Cloud from client machines, without having to get a unique tamper protection password each time. I understand this feature would be useful, if the password has to be passed on to an end user. But, there have been several scenarios in which the tamper protection password is no longer available. This has forced me to keep this feature disabled.

    8 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. User activity report - User Internet Activity reporting

    Provide reporting similar to Sophos Enterprise console allowing activity reporting for users and what websites they have accessed over a period of time. This reporting is very important if requested from management to see a listing of all websites that were accessed.

    18 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Description Box on Policy

    I would like to request a Description box for the policies. This would help explain why the policy was created.

    2 votes
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  6. Status of support request?

    Can I expect a contact from you on Support request #7446855? It's now been 2 1/2 days, and I don't mind if you're backed up as long as I get some indication that I can expect help. Is there someplace I can access support request info? Thanks!

    1 vote
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  7. Unable to reach technical support

    I try to get in touch with support team but Sophos console is not letting me to create any ticket. I need to talk to technical support asap to setting up the policies.

    Any one can help me?

    Kamaljeet.Matharu@DiamondAirInternational.com
    +44 7983329201

    3 votes
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  8. Enable tamper protection on all devices at once

    Would it be possible to have a feature that you can re enable tamper protection on all endpoints at once rather than having to do it on each individual endpoint?

    8 votes
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  9. Casper and Sophos

    I was wondering if it would be possible to make Sophos support a Casper push out? We are using Casper right now to push Sophos and it is really making a mess of things. I'd be willing to provide more detail if anyone's open to addressing this. Email : vmendez.zteam@zuora.com

    Thanks!

    Arthur

    2 votes
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  10. More Details in Add Scanning Exclusion dialog

    I would like to see more details in the Endpoint Protection/Settings/Global Scanning Exclusions/Add Scanning Exclusion dialog box, where the exclusion type is "Detected Exploits (Windows)"

    Currently, it is possible to have several events with the same name, yet differing thumbprints, however, it is impossible through the GUI to know which exploit is being managed.

    Additional information, such as the thumbprint of the exploit as found through Windows Event Viewer, or the log file at C:\ProgramData\Sophos\Management Communications System\Endpoint\Logs\McsAgent.log would greatly assist in managing these exclusions.

    Currently, the only information available is Event (name), Last User, and Last Device. It is unclear…

    6 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tamper Protection cannot be turned off

    We have multiple systems that need reinstalled and cannot because of Tamper Protection. Until last week, we used to be able to go into the registry on a remote system and modify the settings to turn off Tamper Protection. We could then uninstall and reinstall Sophos on the system. During the time that we could no longer connect to Sophos for updates, we could no longer do the reg modifications. We get Access Denied. The console will say it is disabled, but it is not in the registry. We have many remote employees and need a way to uninstall and…

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Website Management - Sort Alphabetically

    I think we should be able to sort the Website Management list by alphabetical order, particularly in the 'WEBSITE' column. It seems that the entries are listed in date order, newest at the bottom. It can be very frustrating trying to find a specific entry, especially if you don't know when it was added to the list.

    20 votes
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    3 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Alert i

    There should be a VISIBLE alert to the user that Sophos has detected
    some thing on their workstation and that they need to notify the admin

    1 vote
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  14. Alerts are not customiziable and need major upgrades.

    Clearing alerts, It would be best if I don't have to manually select all 500 alerts and acknowledge them. What would be better would be a section for me to select what categories to be alerted. I seriously don't care if a reboot is required after a software update. The computer will restart when it restarts. At this point the alerts are useless to me. Another idea would be the next time the computer scans and doesn't find a threat or issue, that the alert gets cleared. It's a lot of manual labor...

    38 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sophos Central Partner GLOBAL Policies

    Hi, can you add a global policy that can be applied to all Sophos Central Customers? For the most part all of our clients are using the same policy. It is cumbersome (and prone to error) having to create the same policy for every single customer. More specifically "exclusions".

    6 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. UI Suggestion

    It's super annoying not being able to mass-select all check boxes to dismiss alerts of the same type. Let me select all of them!!!!

    I could give two _______'s about a reboot being required to finish the installation on 1000 PC's. Do you hate us Sophos? You like wasting my time having to dismiss each event individually?

    4 votes
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  17. Bulk purge of alerts

    Hello, we have 5686 high alerts in our console, as a result of a recent Sophos network issue. Could someone please, or is there a way to remove all these? It would literally take hours to check every single box.
    Thanks.

    14 votes
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  18. Revert back to old endpoint UI and functionality.

    I hate the newer version of Sophos Endpoint. There used to be options for managing quarantine, doing custom scans, etc. The new endpoint software is essentially worthless.

    3 votes
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  19. Report Software Detailing which version of software is installed on each Computer

    Would love a report that tells us which computer has which version of Sophos software installed on it.

    19 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Scan All Files - Threat Protection Policy option

    Hi, can we add an option into the Endpoint Threat Protection policy to enable on Access to scan all files. I know we only scan infectable files, but occasionally a Security Auditor will ask for the ability to scan everything. Having some advanced options (like in SEC) would be good for this.

    2 votes
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