Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. licencias

    buenos dias

    quiero saber como podemos hacer para dar de baja a varias licencias de sophos en algunas computadora que ya no están en uso en la asegura y poder instalarlo en otras que se les ha cambiado el sistema operativo. mi consulta se debe a que ya excedimos las licencias contratadas con ustedes y hay varias licencias que no se estan utilizando .

    atentamente

    Stanley Mendizabal
    depto de informatica

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. can not uninstall product.

    please make uninstallation easier, this is a trial version, not a production. I will not recommend this product if they can't easily uninstall sophos agent trial. this is not the way you promote your product. I'm disappointed user.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add "Comment" Section to exceptions

    Add "Comment" Section to Peripheral Control exceptions and i.e. PUA exceptions to allow somments like "Admins iPhone" or "psKIll.exe is needed on this server for script..."

    12 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Central endpoint - enforce proxy route via wpad for updates

    Central endpoint update configuration will currently read a wpad file and see proxy settings, however if there is more than one route it will take the most direct one with no facility to force the traffic via specific routes / proxies, see sanitized log output below.

    The system sees the proxy settings from the wpad but then still goes direct without the proxy as that is most direct route, we need to be able to set the route for this update traffic.

    =================================
    [ 1760] INFO WindowsProxyDiscoveryWrapper::GetDefaultProxyConfiguration WinHttp default proxy not set
    [ 3456] INFO WindowsProxyDiscoveryWrapper::GetProxyForUrl WinHttp discovered proxies "PROXYFQDN:3128" …

    38 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add totals to exported reports

    Under Logs and Reports, Then Computers. The live report shows totals at the top of the report. When exported to a PDF or a CSV there are no totals included. I need this to be included for audit purposes. Please give me a call if you need further details. Thanks! Russ Gentry 828-989-3124

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow reporting and alerting on Ingress/Egress Direction in DLP Alerts

    Currently the DLP capability of the client does not provide any information on whether a event is considered ingress or egress.

    I would like to see reporting and alerting by user on files that have been transmitted out of the org, as this is where a breach may occur.

    3 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lockdown for Clients OS

    Hi All,
    the lockdown feature works well but at the moment can protect only Server OS. In some environments (banks, hospitals, public sector) there are some departments where lockdown faeture can be useful to better protect workstations. Using GPO to whitelist applications require a lot of time. It would be nice to have such a feature even on Clients OS. Thanks

    12 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Endpoint Download Possible Virus

    When downloading the Sophos Endpoint for Windows I got a possible error from my virus scans.
    I use Metadefender for small downloads on Chrome.
    Filseclab
    1359 ms
    Jun 13 2017 (1 day ago)
    This was the result of the scan.
    W32.Vittalia.R.dmdp.mg

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Peripheral allowed: Apple Wireless Network Adapter

    A MacBooks is reporting the event "Peripheral allowed: Apple Wireless Network Adapter (802.11 a∕b∕g∕n∕ac)" several times a day when a users connects to a wireless network. This is the built-in Wi-Fi adapter and is not a peripheral. Please remove this from the event entries.

    4 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Websites

    Would like to see what the websites are that people are going to under policy violators. Since the category like alcohol & tobacco or proxies and translators is generic.

    4 votes
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  11. False positive with Pulse Secure Teleworking Solution

    False positive with leader market teleworking solution : CryptoGuard detected ransomware in C:\Program Files (x86)\Common Files\Pulse Secure\JUNS\PulseSecureService.exe

    1 vote
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  12. Report on when exclusion are used.

    Can we get reports on when "exclusions" are hit? I had submitted the following to tech support and they siad that it is not an option but recommend submitting to the Dev team.
    "When it comes to "exclusions" for files and directories does Sophos Central log them when they are used? and if so can we run a report on these exclusions?"
    Thanks
    Matt

    6 votes
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  13. Verwaltung und Benachrichtigung


    • Gibt es eine Möglichkeit, einen Statusbericht der Clients und Server regelmäßig per Email zu versenden? Wir haben zumindest keine Möglichkeit gefunden, wie man eine Benachrichtigung einstellen kann.
      Dazu gehört z. b. aus unserer Sicht auch der Update-Status der Clients.

    • Es wäre wünschenswert, wenn man für die Verwaltung einzelne Geräte oder Gerätegruppen einzelnen Admins zuordnen könnte. Oder kann man ein Lizenzpaket teilen und einen zweiten Sophos Central einrichten?

    4 votes
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  14. Send messages to managed machines

    I would like the ability to send ad-hoc messages to my endpoints.

    For example, if a machine has an alert or bad status, i would like to filter my computers in the management console and send a message the presents a toast notification to the end user, prompting them to restart the device.

    Having custom notifications is great but i would like to schedule these and send these to a select audience, i.e. when a machine has a bad status.

    4 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email Customizations

    Hello!
    We would like to request another feature of customizing email alerts/rules. While we understand that alerts are important, we don't really need to be sending all of them to everyone that is in any role.

    As an example, our IT Field Engineers (ITFE) are on our Service Desk role within Sophos. They are receiving alerts for the entire company. When you're receiving several alerts per day and they don't pertain to your 'region' - they get ignored. After so long you stop paying attention to them (I myself will admit to this behavior).

    Basically, we're looking for a way…

    13 votes
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  16. select multiple computers or users to add to a Group

    In the web console, I need the ability to select multiple computers (or multiple users) to add them to a Group -- the number of clicks that takes now, per computer is really onerous.

    3 votes
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  17. InterceptX Root Cause Analysis (RCA) cases do not generate alert email

    I have had InterceptX Root Cause Analysis (RCA) cases detected with low, medium, and high priorities -- but none of them generated an alert email.

    It is very important that they do so, because RCA cases imply that malicious code has attempted to run on an endpoint, and this requires manual investigation to ascertain the cause.

    At the moment it appears that the only way of noticing if you have a new RCA case to deal with is if you manually go Dashboard -> Endpoint Protection -> Root Cause Analysis.

    30 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't uninstalled

    Having experienced compatibility problems with endpoint I have uninstalled it yet it is a zombie program that has reinstalled itself. I can see that this may appear to be protection but genuine user removal should be effective. I have raised a support ticket to deal with this but there needs to be easy to find instruction on your site to remove unwanted Sophos products. There is no uninstall link in Dashboard! Why not? I can't see a close account link either.

    2 votes
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  19. patch management

    With the latest need to ensure the latest OSs are patched and up to date, can Sophos supplement WSUS and identify whether endpoints are fully patched and up to date? WSUS is flaky at the best of times, Sophos is more reliable on talking to endpoints.

    2 votes
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  20. Site navigation improvement

    In the Dashboard, there is a report that shows the number of protected machines or not protected machines. Wish those icons were hyperlinks to the lists they report; thus if I see 100 protected machines in the dashboard, one click would bring to that list.

    3 votes
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