Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. patch

    Central migration utility support for patch assessment or other (all on-premise features) uninstall/migration.

    If you have installed patch assessment with on-premise Endpoint, you will not be able to migrate it to Central. You need to uinstall locally on every machine patch assessment before the migration!

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Kritik, Hänge bei Aktiverung Lizenz von Kunden fest

    Sophos Central Admin, für End user unbrauchbar und unübesichtlich. Für Reseller ebenfalls nicht zu handhaben.

    Support Reaktionstzeit zu lange. Kunde verlängert für 600 Euro Virenschutz, und ich kann ihn nicht aktivieren. Gut gemacht Sophos !

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make manual udpate of endpoint easier

    It would be useful if end-users could more easily invoke an update of their endpoint -- ideally by right-clicking the system tray icon, but failing that via a more obvious button.

    A regular part of our informations security advice involves urging people to verify that their security software is up to date, and the current Central Endpoint makes it very hard for users to verify this.

    4 votes
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  4. No one responding on Support

    Where will I find the updates on the ticket I created 3 days ago? I have not got any response via email or phone.
    There is no option to check my ticket or to a phone number to contact support.

    8 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show current policy version on endpoint about page

    It would be spectacular if policies had version numbers that were displayed in Central, and on the endpoint, so that admins would know when an endpoint receives it's policy and could visually verify it has the current policy.

    Need to quickly and easily validate policy on endpoint matches the policy on central. (show the policy version # in the about page)

    Policy changes of any kind would need to increment the policy version number.

    3 votes
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  6. Custom Reporting

    Could we have custom report which allows us to segregate machines based on various parameters such as OS / SITE / ETC.

    This would help us get a better overview of our environment and protect the machines effectively.

    7 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sophos Cloud Migration Tool

    Sophos Cloud Migration Tool should give options to select products and deploy the ones customer choose

    2 votes
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  8. Printing / Exporting reports

    Events Report screen with graph and events for range of dates should be a PRINTABLE item.

    1 vote
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  9. Tamper protection bug stopping updates.

    Why does such a high percentage of clients still fail to update without having to manually go through a process of shutting down the tamper protection and re-installing! Fix the bug...

    1 vote
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  10. Intercept X reporting

    need reporting to see which machines have intercept X installed and which don't.

    13 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. SophosClean

    Please add the ability to run SophosClean.exe from the management console as well as the ability to "Run As" so we can use elevated user rights as our users are not administrators of their machines.

    Thanks

    Kevin

    3 votes
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  12. Still not protected!

    So much for Intercept X! Cryptoguard kicked in to protect devices, but files were still encrypted!!! Still have a mess to now clear up. So what is it actually guarding against!

    1 vote
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enable Tamper Protection by Group Policy, not just Globally

    We need the ability to enable/disable tamper protection with a group policy like in on-premise Enterprise Console. Having to do it Globally is terrible.

    We've had a number of instances where initial installation has gone bad -- getting far enough that tamper protection has gone into effect, but not far enough that we can turn off tamper protection for the individual client. Sophos Support has suggested that we turn off TP globally while we complete our rollout. That's ridiculous. If we could turn on TP in group policy, I would have it off in Base Policy to keep it from…

    22 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Status Bar When Running Scan

    When running scans with Sophos Central, there is not status bar that shows the progress of the scans. This feature would be extremely useful when allocating time and resources to specific issues. This feature existed in the Sophos On-Prem solution, so I don't think it should be hard to do.

    31 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cannot Use VMs on Macs with Cryptoguard enabled.

    Sophos Cryptoguard is detecting VMS set up on Macs, and quarantining them. We were trying to use Anaconda, and it got quarantined.

    1 vote
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  16. Troubleshooting Console alerts and SDU process is horrible

    Using MAC OS Sierra.

    By the way, this entire troubleshooting and diagnostic process is not very good. Anytime a user has a problem, the first thing you send it generic information about ports. Then always request the diagnostic which takes a lot of time on the user. I have been using Sophos for over 6 years and this is always the same.

    Please figure out a better way to do this. If I have 20 users with the problem, there is no way I am going to run the tool on 20 individual laptops. That process is not scalable at…

    7 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mac OS local Cache update server

    I am going to have only 100+ macs on the network and need a local CACHE update server. The constant update from all the machines is using all of my bandwidth.

    3 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Show schedule scan completion in device event log in central.

    I want to be able to see in the logs where the schedule search for the policy applied to a device has completed. I have no way of telling if it ever happened.

    3 votes
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  19. Unable to export computer inventory details based on groups

    Unable to take the computer and server inventory details based on Computer Groups from Sophos Central. If would be better if this feature is available.

    3 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Alert condition for pending reboot/excessive uptime

    It would be very useful if endpoint protection could pick up on systems that had either a reboot pending for windows updates, or an excessively long uptime (eg greater than a month).

    3 votes
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