Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. Health Service order

    In Sophos Central under devices and status the Services are not always listed in same order and this makes it harder to determine if any are actually missing and not really being reported. Suggest adding a number in front of the services name and order by that number or fix the order so it list all in the same order for all clients and maybe a Total number of services easy to compare if all are there or not

    1 vote
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      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    • Automatic cleanup options for old machines

      We have over 3000+ machines that have not checked in for over a month. We NEED some way to either set a policy to automatically cleanup old/inactive machines or at least be able to select in bulk and delete them.

      2 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Email Subject modification

        There should be someway to customize the subject lines in email alerts to make them more useful. the default ones have no useful information in the subject or push it to the end of a long line of words that have no value. At the very least the device name should be at the start of the subject.

        2 votes
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Change default filter on page

          Default filter on Manage Update Cache page should be Enabled servers

          2 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Peripheral wireless encryption control

            We would like to be able to control encryption strengths for wireless connectivity (e.g. WPA2 only), not just allow and block in general.

            1 vote
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              0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow Phish Threat exemption from check box in Central Email Gateway

              Both are Central Products. If I know I'm waging a Phish Threat campaign against an email domain that is hosted in Central, I should be able to whitelist phish threat for that domain with a checkbox on the email policy. As it is, I can't whitelist by IP address in Central Email, and I have to type each Phish Threat domain into the allow list.

              checkbox: "Exempt Phish Threat IPs and Domain Names".

              1 vote
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                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
              • parent/child updates (without a server on site)

                Trying to adjust update management at my site. Plan was to have one computer (at each site) to get the Sophos updates, and give it to the rest of the computers at that site (we are a small, multi- site company)

                rub is that there is not a server on site at any of these locations (servers are in the cloud)

                Can this NOT be done with the Update Management policy?

                1 vote
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                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                • Update status symbol when alert cleared

                  When an alert is resolved or marked as cleared, the status warning triangle should immediately revert to the green tick.

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • email alert customization

                    I need to be able to adjust settings around email alerts.
                    They have become white noise because they are very ineffective.

                    machines have been off for the weekend.... 20 emails because they haven't updated.
                    machines missing software.... because they are in the middle of updating

                    machines being missed because of email throttling, so our techs always have to be in the console looking at alerts.

                    2 votes
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                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • Granular scanning capabilities on the scheduled scan

                      The ability to create a scheduled scan per disk rather than the entire server. I have a VM running in Azure with over 10 virtual disks within a storage pool (over 10TB's of data) The normal scheduled scan does not complete out of hours and it would be wonderful if i could schedule a daily scan for each disk

                      1 vote
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Delegated Adminkonto für Partner

                        Wir vermissen die Möglichkeit, unsere Sophos Central Kunden über eine "delegated Admin" Verknüpfung diekt aus dem Partner Dashboard zu verwalten. Es wäre für die Partner-Admins eine Erleichterung, wenn man direkt aus dem Partner-Portal in das Backend des Kudenkontos gelangen könnte.

                        1 vote
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                          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                        • MLA on Sophos Central Admin panel - Security

                          Like using the Sophos console - but worried that should my account be compromised someone could alter my details and I would lose all functionality. Would like to see in the near future multifunction authentication or an option to add a phone number - so each time you login a code is sent to your mobile. Also the ability to see who has logged in and changes made per account - and the ability to revert changes or backup your console settings.

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Notification

                            Allow us to adjust notification settings so if a clients PC is off over the weekend it doesn't notify us as this is expected.

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • intuitiveness might need revisiting

                              Resetting a password should be the simplest thing in the world to do. I have been trying to figure out how for 15 minutes. Including reading a very long page listing no less than 10 different procedures for doing the same thing depending on your setup. Give your stuff to people who've never used it before. If they can't figure out even the basics then it isn't intuitive and probably should be redesigned. end feedback.

                              1 vote
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                                0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support Issue

                                Its very hard to get Sophos support. After opening the ticket I use to get the reply mail after 3 to 4 hours and get the solutions after 2 or 3 days.

                                1 vote
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • NEED a Re-Release from Quarantine Button

                                  It is possible for emails released from quarantine to get 'stuck'/lost. When admin or user releases a message from quarntine we have seen them never get delivered to our mail server - Sophos have confirmed that this 'can happen' and there is no way to find out what happened with the current logging....the only solution when this happens is to log a case with sophos where they will then put the message back into your quarantine list so that you can attempt to release it again.....if this issue can happen it would be much easier if you just add a…

                                  0 votes
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                                    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Feature request to add logging to partner console

                                    Can we please have logging in the console to see when users log on and preferably what they have done

                                    0 votes
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Link Broken on cloud page

                                      Hiya Sophos.. your Link for More info about Permission Roles is broken and points to https://cloud.sophos.com/manage/# rather than a help page.

                                      1 vote
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Saving Dashboard Display Language

                                        Company and Contact Information

                                        Company: TITAN AVIATION

                                        Contact: Eric BALESTIE (e.balestie@groupe-pourprix.com)

                                        Sophos Partner (if applicable): INTERSED

                                        Sophos Product Information

                                        Sophos Product: Sophos CENTRAL

                                        Version in Production: I don’t know

                                        Feature Request Summary

                                        Description : When you change the language in Sophos Central (for example, French), it is not retained. We have to change the language each time we connect. Could you register the language for the account? This would avoid having to do the manipulation
                                        over and over again.

                                        How will this new feature address your business requirements?:
                                        This will make the Sophos experience more enjoyable.

                                        How would…

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Unable to see the status of progress for Scanning/Updating in Sophos Central Admin Console

                                          When we initiate a scan or update in Sophos Central Admin Console, we are not able to see the status of progress in the admin console.

                                          2 votes
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                                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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