A Tamper Protection report, ability to get a spreadsheet of TP through the entire portal(all clients), E-mail alerts to inform the Partner if TP had been turned off in portal(12-24 hours).

Create a policy to force Tamper Protection in the portal back on after an update/reboot.

I would like the ability to manage open support cases in Sophos central. This would allow me to manage the most urgent cases at a higher priority and also keep them on my forefront. Often time when I get an email asking for an update on an open ticket I have to remember what is going on. If this was all managed from Sophos Central I would have great visibility as to what is still open.

It doesn't show the status of the scan.

A customer has requested that a feature request be made for the following on peripheral control

- The ability to filter the exemptions by Machine and Username
- Further detail in the exemptions list
- Allowing admins to add details to Peripherals that have been identified

The idea is the following: an admin wants to apply some policies for mobiles, but these mobile phones do not belong to the company, they are personal. He wants to control these devices as long as they are connected to company Wi-Fi or during a predefined schedule (lets say working hours). The point is, an admin to be able to handle/control/apply policies to personal devices which have been used during work by the users but he wants to have no power over them after the work.

I came across a case in Sophos Central Admin where there were two different users with the same email address in their account details. What is more, one of them was a super admin, whereas the other one was an admin. I believe checks should be enforced to prevent entering the same email address to more than one users.

When clicking on a customer in Partner Portal (https://cloud.sophos.com/manage/partner/endpoint/customers) I would like it to open the Sophos Central for the selected customer since this is the most common activity from this page.

An info link icon (i) or "Info" button could be clicked to display the customer's information since that action is rarely needed which is the current action upon clicking a customer.

Sophos client quite often asking to reboot the machines for updating Sophos client. This is the case for both client and server OS. This is a real pain and not ideal for corporate environment for couple of main reasons. First, in production environment impractical to organise reboot of machines such a frequently and second is, managing reboots large volume of machines.
Hope you understand the frustration and fix the issue such as updating client without reboot. Or Design a client, robust enough that doesn't require such a frequent updates.
Feel free to contact me if you have any questions.

Alerts page is great but because it is shared amongst admins if one admin acknowledges the alert it is cleared for all admins. Please make these acknowledgements per admin.

i want to remove sophos from my computer. Please help me do so

The time it takes to load the screen when I click on "People" or "Devices" in the management web site central.sophos.com is way too long. Typically, I use these to check the status of a specific user or machine.

If the speed can't be increased, tt would be nice if I could toggle the number of entries in the list in my user preferences. That way, I could set it to a very low number, say, 10 or even 5, so that it would load much faster.

I would like to be able to receive an email once a day with the 'dashboard' so that I can each morning assess the health of my customer's systems and thus be able to delegate work without having to log into the portal to check the status.

After having an outbreak of Emotet that infected 377 computers within the company we not have 377 computers with hundreds of dead services. It would be nice if Sophos cleaned up the mess the malware causes in the background aswell as the actual virus. Malwarebytes picks it up everytime.

https://community.sophos.com/kb/en-us/127218

have the possibility of uninstall or deactivate a license remotely. Several times, MSP client was accesed by final client, and if I break relationship or contract with this client, I cannot disable this licenses.
For MSP partner, if I can't control this issue, MSP lose chances notably

to be able to decide that products (server protection, endpoint protection, encryption, etc) are available for MSP client.
When I sign a contract with my clients, most of the time is for limited products and final client have console access

Add an email notification if a server or firewall is off line for more than a few minutes. This would allow for a quick response to a system or communication outage.

Can we get a "Remember this device" on 2 factor authentication (Standard on most websites, gmail, outlook, etc)? As the auto logout for the web is fairly quick.

It would be nice to be able to submit websites to Sophos through the cloud service and even possible scan them instead of having to go through another utility.

I would like to be able to automate weekly reports. It would be great to have more options on generating reports and automatically emailing them.

You have an amazing product but we really could use the ability to schedule Appliation Control policies like we can Web Control Policies.