Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. Report: List devices and view which Sophos xyz products are installed.

    For billing accuracy, it would be nice to get a report about product usage. So on which computer/server are what products installed. Having this kind of report available would greatly reduce the time to sort this out and it gives another nice overview.

    Use case example:

    In Customer X there are multiple products being used. PC1 is using standard protection. PC2 is using advanced protection.

    1 vote
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Reboot request not clearing

      Reboot Required message is not clearing automatically. I would be nice if it did or if there was a way to filter those that are an older "Reboot Required" as show in "Status", say 2 to 3 months old that show reboot required in more recently in "Summary"

      1 vote
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • As a sophos central administrator, it would be very useful to have more detailed and customizable reports available for example: list of cl

        As a sophos central administrator, it would be very useful to have more detailed and customizable reports available for example:
        list of clients / servers and the version of the sophos product installed
        report of all clients with latest data update, with last use, with last user, and ipaddress.
        It would be essential that you set which clients and which Update Cache they need to update.

        2 votes
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          1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
        • Sophos-Central Quarantäne Meldung

          Verbesserungsvorschlag für Sophos Central: Quarantäne-Übersicht (Meldung per E-Mail). Gegenüber der alten PureMessage-Quarantäne Meldung hat die Quarantäne-Meldung aus Sophos Central deutliche Nachteile:
          1) Es können nicht alle E-Mails mit einem Klick gekennzeichnet werden (Kästchen fehlt) und dann auf einmal gelöscht werden.
          2) Der Spam-Score (Zahl) fehlt

          Hier sollte dringend nachgebessert werden!

          1 vote
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            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
          • Managed Updates

            Sophos Central Controlled Updates (for both Servers and Endpoints) need to NOT revert to Automatically Update after 90 days when set to "Control Updates Manually." It would be understandable to require a certain patch level be applied within a certain timeframe, but to revert to Automatic Updates after 90 days is not functional.

            This currently breaks the ability to do patch testing every 90 days, regardless of what patch level is currently in production. If a patch is released on day 91, it will currently be applied to all Endpoints and Servers, without undergoing patch testing. This needs to be…

            1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Sophos Enterprise Dashboard Reporting

              As a Sophos Enterprise Dashboard admin, I'd like to be able to have reporting available to me as all sub-estates should roll-up to the Enterprise. This should be at least the same level of reporting that exists in Sophos Central. In addition, it'd be nice to see reports on other things such as:
              - Sub-estate licensing breakdown
              - Sub-estate policy breakdown
              - # of Alerts per sub-estate (over time period)
              - Sophos Products enabled per sub-estate
              - Report of all Sophos product client versions
              - Report of all computers requiring reboots per sub-estate

              Thank you.

              4 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Email alerts: currently email alerts are sent to admins of individual customers, need to send alerts for multiple customers to one email

                Currently you need to add an email address as admin on each individual customer portal so you can receive an alert from that customer when an issue occurs. If you have a support@companyname.ie email address which is tied to our ticketing system so that any customer can send and email to this address and it populates a ticketing board in Connectwise, then there is no global setting to add this single address to our portal which has visibility to all customers so that we receive alerts from all customers to this single address.
                The only workaround for now is to…

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Greater detail and central management for endpoint updates

                  Sophos Central needs the ability to view what endpoints have taken on what updates and what endpoints are missing them for remediation.

                  More granular detail with log reports rather than just saying "up to date or not" logs in order to troubleshoot which devices are missing what patches/updates.

                  Currently the central management point is not able to centrally manage endpoints or troubleshoot issues effectively.

                  3 votes
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                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • Reflexion: Export Log Search results

                    Feature requests:

                    1. Ability to export Message Log results. Log results could be pages long and being able to export to xls or csv to perform Column filtering would be very beneficial.

                    2. Ability to narrow down the search results by searching more than just one criteria (ie., ability to search by 3 or more of the following: date, sender, recipient, subject)

                    1 vote
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                      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                    • System variables in exclusions

                      We'd like ot be able to use system variables in exclusion liusts so that we can exclude a path in the users directory. For example C:\users\JSmith\appdata\*** must be doine for each user using the machiune instead of using a variable like C:\users\%username%\appdata\*** or %defaultuserprofile%\appdatas\***.

                      1 vote
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • The exclusions ca

                        Several problems with your exclusion luist capailities. If I have a subset of servers that need particular exclusions I can't do that without cloning the existing policy and aplying it and adding the exclusions, then as time goes on I have to manage multiple exclusion lists instead of being able top layer them . I'd like to add exclusion lists to groups of servers that already have a policy applied and where the global eclusions should nto contain those entries.

                        2 votes
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                          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                        • Customize the "Alerts" page in Sophos Central

                          It would be great to customize the Alerts page in Sophos Central, so we can better manage what type of alert is showing and for which customer.
                          For example: based on whether a customer is managed or not, alerts should appear in the Central Partner Dashboard. Setting the type of alerts for specific products, the refresh interval, ...

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Content-Filtereinstellungen nicht ausreichend

                            Die Contentfilterung im "alten" Sophos PureMessage gefiel mir besser, da hier über "Wildcards" und "Regular Expressions" noch vom User mehr Einfluss genommen werden konnte. Leider lässt der im Sophos Central vorhandene Content Filter zu wünschen übrig. Es "rutschen" sehr viele E-Mails einfach durch. Sehr nervig. Hier muss dringend nachgebessert werden.

                            Mohn GmbH, Müller

                            2 votes
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                              0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow Central to detect Endpoint OS versions, so that Windows 7 Professional devices cannot be assigned to CDE

                              When Windows 7 Professional devices have CDE installed/assigned (nothing is actually installed) this stops SGN from being installed. If the behaviour in Central was changed so that Windows 7 Professional machines cannot have CDE assigned, then this would not be a problem.

                              1 vote
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                                0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
                              • AAD

                                I'm using Azure Active Directory for user management. You have an on-premise AD sync for users. I'd like to be able to sync users with Azure AD for management and distribution purposes. Optimally I'd like to use it for all authentication services related to Sophos Central.

                                1 vote
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Email Gateway

                                  The emergency inbox should provide a way to capture content from the email in the inbox, or forward to an alternate destination address. There is no clean way to print, copy, forward, or capture the contents of email in the emergency inbox while it awaits delivery to it's originally intended destination, that may still be down. All you can do now is read the email.

                                  1 vote
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                                    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                  • web gateway support for non-persistent vdi

                                    have web gateway function installed on sve appliance for virtual environments to avoid cpu cost to user machines.

                                    1 vote
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                                      0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Tamper protection permission user group

                                      Tamper control is always enabled until a role xxxxxxx (to be developed in Sophos cloud) logs onto a client. Role xxxxx can push a button on the client which bypasses the policies if needed (= maintenance/trouble shooting)
                                      Bypassing policies is audited and the Security administrator (being me in this story)

                                      is informed of the bypass by email/other mechanism.
                                      Role xxxxx purpose is performing maintenance on Endpoint Client level. Therefor the role is least privileged for only bypassing the policy in the Endpoint.
                                      Predefined report exists (or customizable) for all machines having tamper control disabled. System settings in cloud.sophos.com allows to…

                                      3 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Emergency Mail for group emails

                                        We faced issue that Sophos got some issue on their server and they couldn't deliver mails to my exchange.

                                        But we could check our personnel mailbox on Emergency MailBox but issue is we gets all orders on Distribution group (Group Mailbox) but we can't login and check that mails.

                                        This is to request Sophos to add emergency mailbox feature based on email address so we can check emails coming to distribution group or shred mailbox.

                                        3 votes
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                                          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Sophos central statistical counts not accurate.

                                          ref ticket: 7789151
                                          On the Sophos central portal why are the Policy Warnings Proceeded Count more than the Policy Warnings Issued Count?

                                          This is causing a lot of disruption in our reporting mechanisms and would request this to be accepted as a feature request asap.

                                          Kochhar
                                          03 8614 4784

                                          1 vote
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                                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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