On the Quarantined Messages page, I should be able to select messages and add them to the Allow List, as well as Release or Delete them. So, clicking the Allow button would release the message for delivery AND add an entry in the Inbound Allow list.

Thanks.

the ability to require a user to register their computer when installing Sophos software (ideally being able to authenticate) – this resolves the issue where we have a BYOD laptop using our Sophos software and allows us to identify who the individual is.

Change E-Mail address in My Account -> My Data does not work.

Please add the capability to create a custom report from Partner Administrators without have a admin user in sub-estate account.
At the moment, Enterprise and Partner Administrators who want to create report scheduling functionality for their Sub-estates or Customers, will need to separately log in directly (have a local administrator account) to each Sub-estate or Customers account.
We have many sub-estates without dedicated local administrator account.

No idea or any clear way of seeing and managing any support tickets raised with you

I used the LinkedIn invitation to connect recently on my users. I would like to see a second LinkedIn template to mirror the followup email that LinkedIn sends if you don't connect with that person right away. That way, if they ignored the first one, they might see the second one and think it is legit.

Under Settings & Policies -> Partner account settings -> Login settings the term "multi-factor" is spelled incorrectly. Was unsure where to say this but figured this was the place to say something as feedback lol.

Deploying EPP to MacOS users via Email Setup Link currently creates a new user in Sophos Central. Requiring admins to manually map the login to the existing user and delete the newly created one.

Refer to KB#119265

Given our Sophos environment supports a university user community with high turnover, we have trouble getting accurate user license counts. We have two requests:

1) In Sophos Central, please add a way for us to manually mass delete user registration records older than 2+ weeks and 2+months. The delete-in-chunks of 250 users at a time is highly time consuming.

2) In Sophos Central, please add a way to configure the system to automatically and periodically remove user registration records older than 2+ weeks and 2+ months.

It would be extremely helpful to have a description field tied to the device exceptions so we can label who they physically belong to. Without that, it's very difficult to know correlate devices to users.

Thank you,
Kyle

Search messages from "Reason" like DLP violation
or "Suspected Spam". Right now you can only sort all the messages

i think it would be helpful and useful if we can assign a group of people as admins, not one by be. i mean create a group then add users to this group then in role management assign the whole group as Administrators so in future anyone will be added to this group will be assign as admin automatically.

Relate to this limitation:
https://community.sophos.com/products/sophos-central/f/general/117661/heartbeat-with-sub-estate-central-deployment/425654#425654

In a Sophos Central Enterpise deployment with sub-estate make endpoint Heartbeat connection with XG works for all the sub-estate.

Complex GUI for to choose the right settings. For example; Per User configurations (Policy management, Application control etc. settings), When a device/or user clicked its own settings should be appear.

Add feature to automatically delete users in Sophos Central when the AD object has been deleted or moved to an out of sync OU.

The red exclamation icon for devices should be reserved for virus infected systems or systems that are isolated.

Not reporting in should not use this icon, a new yellow or orange icon should be created for this purpose.

The green checkmark icon reserved for good-health of course.

When doing a Threat Search, please allow the filtering out of the following fields: Filter process name, Filter date, Filter user name, Filter parent process name. Currently you can only filter these items into your search. It would be nice to filter things out to be able to spot anomalies while threat hunting.

Hello, Can you please build a PSA integration with Autotask PSA.

I would like to request an addition to the 'Email Gateway - VIP Management" of a known email addresses field. For example if I have a VIP listed who is known to also email from their own personal gmail account, this should be an additional field to flag that this isn't an impersonation attempt but a known alias.

Hello Sophos

Sophos Central has now way to tell us how many devices have tamper protection enabled/disabled.
Please provide the customer with visibility as to how many, and which devices have tamper protection disabled?
Audit log states: update tamper protection. But we can't tell if it is set to enabled or disabled?
Same event logged for enable / disable!

Kind regards
Kevin