Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. More Details in Add Scanning Exclusion dialog

    I would like to see more details in the Endpoint Protection/Settings/Global Scanning Exclusions/Add Scanning Exclusion dialog box, where the exclusion type is "Detected Exploits (Windows)"

    Currently, it is possible to have several events with the same name, yet differing thumbprints, however, it is impossible through the GUI to know which exploit is being managed.

    Additional information, such as the thumbprint of the exploit as found through Windows Event Viewer, or the log file at C:\ProgramData\Sophos\Management Communications System\Endpoint\Logs\McsAgent.log would greatly assist in managing these exclusions.

    Currently, the only information available is Event (name), Last User, and Last Device. It is unclear…

    1 vote
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      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    • Tamper Protection cannot be turned off

      We have multiple systems that need reinstalled and cannot because of Tamper Protection. Until last week, we used to be able to go into the registry on a remote system and modify the settings to turn off Tamper Protection. We could then uninstall and reinstall Sophos on the system. During the time that we could no longer connect to Sophos for updates, we could no longer do the reg modifications. We get Access Denied. The console will say it is disabled, but it is not in the registry. We have many remote employees and need a way to uninstall and…

      1 vote
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • Email appliance IPv6 support

        On behalf of a customer: It is essential that the SMA also support IPv6 mail relays. This vastly simplifies IPv6 mail routing on a core service such as email.

        1 vote
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          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
        • Website Management - Sort Alphabetically

          I think we should be able to sort the Website Management list by alphabetical order, particularly in the 'WEBSITE' column. It seems that the entries are listed in date order, newest at the bottom. It can be very frustrating trying to find a specific entry, especially if you don't know when it was added to the list.

          1 vote
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            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • EMail Alerts

            There needs to be an email alert with [HIGH} priority indicating a previous high alert
            was a false positive

            1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Alert i

              There should be a VISIBLE alert to the user that Sophos has detected
              some thing on their workstation and that they need to notify the admin

              1 vote
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                0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Exchange 2016 to Application Exclusions list as soon as possible

                Please add Exchange 2016 to the list of known applications that are automatically excluded from scanning. The number of exclusions Microsoft requires makes configuring these manually very time consuming.

                1 vote
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                  0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                • Alerts are not customiziable and need major upgrades.

                  Clearing alerts, It would be best if I don't have to manually select all 500 alerts and acknowledge them. What would be better would be a section for me to select what categories to be alerted. I seriously don't care if a reboot is required after a software update. The computer will restart when it restarts. At this point the alerts are useless to me. Another idea would be the next time the computer scans and doesn't find a threat or issue, that the alert gets cleared. It's a lot of manual labor...

                  2 votes
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                    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • Sophos Central Partner GLOBAL Policies

                    Hi, can you add a global policy that can be applied to all Sophos Central Customers? For the most part all of our clients are using the same policy. It is cumbersome (and prone to error) having to create the same policy for every single customer. More specifically "exclusions".

                    1 vote
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                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • UI Suggestion

                      It's super annoying not being able to mass-select all check boxes to dismiss alerts of the same type. Let me select all of them!!!!

                      I could give two _______'s about a reboot being required to finish the installation on 1000 PC's. Do you hate us Sophos? You like wasting my time having to dismiss each event individually?

                      1 vote
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Establish Seperate MDM Networks with administrator restriction to each as needed.

                        Feature Request:

                        Segregation of users / devices by establishing the ability to create a separate network (see Meraki for example). This would greatly allow for us to have admins contained to being able to access only certain users / devices.

                        Thanks.

                        1 vote
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bulk purge of alerts

                          Hello, we have 5686 high alerts in our console, as a result of a recent Sophos network issue. Could someone please, or is there a way to remove all these? It would literally take hours to check every single box.
                          Thanks.

                          1 vote
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                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to export and import Global Exclusion

                            When we have new MSP client, we have to add Global Exclusion every time. We need a way to export global exclusion from exiting MSP client and import it to new MSP client.

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • More information about updates

                              Hello, I received a notification message announcing a new software release for Sophos product. Now, in the 'Controlled updates' page of the Sophos Central console, releases are identified by release date. On the client, software version is identified with numbers. I cannot understand if I'm running the new or the old version. Furthermore, the 'view software release' link leads to a page where release notes for current software are not immediate. Also because current software version is unclear.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Revert back to old endpoint UI and functionality.

                                I *hate* the newer version of Sophos Endpoint. There used to be options for managing quarantine, doing custom scans, etc. The new endpoint software is essentially worthless.

                                1 vote
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • Report Software Detailing which version of software is installed on each Computer

                                  Would love a report that tells us which computer has which version of Sophos software installed on it.

                                  2 votes
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                                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Tamper protection reports

                                    Is there a way where we can obtain a report to see if tamper protection has been disabled? If not can we get it added in ASAP?

                                    2 votes
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                                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Scan All Files - Threat Protection Policy option

                                      Hi, can we add an option into the Endpoint Threat Protection policy to enable on Access to scan all files. I know we only scan infectable files, but occasionally a Security Auditor will ask for the ability to scan everything. Having some advanced options (like in SEC) would be good for this.

                                      1 vote
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                                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Subscribe to outage updates

                                        add ability to subscribe to updates on https://centralstatus.sophos.com
                                        This would be extremely helpful as we have unprotected systems and compliance concerns while this current outage is going on. Also, there should be a banner alert when logging into sophos central so its obvious there are current issues.

                                        2 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make the Sophos Central Dashboard More Responsive

                                          Sophos Central is always horribly slow. It can take minutes for pages to load, today I get a 500 Server Error when clicking on items in the alerts list.

                                          All in all I would say the Sophos Cloud Service has one of the worst experiences of any SaaS I have ever used.

                                          2 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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