Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. More information on unknown installations

    It would be useful to have more information on computers in Sophos Central - in general, but specifically in situations where we need to investigate unknown installations.

    • Geographic location of installation (may need to be able to disable for privacy concerns)
    • Make, model, serial number of computer
    • Windows version and edition (useful to know if Home vs Enterprise)
    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Group Summary

    In the Groups section, please make the whole path of the group visible. We have multiple groups named the same thing but are in different regions.

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Scan now button missing in Threat Analysis Center

    Would like to see "Scan now" menu option under "More actions" menu when using "Threat Analysis Center Dashboard" after clicking on a device to look at events/summary. It isn't there in the menu like it is under the standard "Devices" menu. 10:21am 7-19-21 Jason Taylor - Lake Land College - jtaylor11319@lakelandcollege.edu

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Custom File Type

    Email Gateway - Email Gateway Policy - Settings - Inbound
    Add the option to add my own custom file types or add the following choices:
    ics, img, iso, macho, pl, ppa, ps1, pst, pub, py, sh, slk, tmp, vb, vcs, wim, and xz.

    1 vote

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Installation Process on macOS

    The standard hidden service account "_sophos" that is used during installation/setup on macOS is granted a secure token upon creation. This is NOT desired behavior as it means that Sophos cannot be installed during a preStage enrollment into an MDM solution.

    Please add the following tag to the user-creation process for the sophos user so that the account does not receive a secure token: sudo dscl . append /Users/sophos AuthenticationAuthority ";DisabledTags;SecureToken"

    See this article from Apple for more information: https://support.apple.com/guide/deployment-reference-macos/using-secure-and-bootstrap-tokens-apdff2cf769b/web

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Audit

    If you open a Policy and click Save without making any changes to the policy, it changes the "Modified Date" but there is nothing in the Audit Logs. This concerns our auditors as they see the "modified date" has changed and ask us for details/approvals for the corresponding change but we can't provide them any detail as there's nothing in the audit logs. If nothing has been modified, why does the modified date change?

    Please either Log who clicked the "save" button so we can at least identify who caused the Modified Date to change. Or, even better, disable the…

    1 vote

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    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Self Service Portal - Delegation

    Introduce role based access / delegation permissions to permit users to monitor quarantined mail on behalf of another user through the self service portal. E.g. An assistant can monitor quarantined mail for their manager.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Additional Fields in the Phish Threat Click reports (User Agent and count)

    Would like for the useragent to be included with the click details. This will help us determine if some "programatic" item clicked the message like another security product; or an end user.

    Would also like to see the number of clicks. as some analysis tools will run the link though multiple tools and will increase the number of clicks substantially.

    Respectfully,
    Jay Orellana

    1 vote

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    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sophos central when it reports that a defect in your email occurs need to allow the maintainer to quickly and easily access which email is c

    On the email summary page it is easily seen any issues or protection Sophos has had to do for the incoming emails. These are seen in groups. However some categories it is not easy to find which email it is related to. An example is Authentication errors which are not seen in the reasons on the Email summary list. Further more in this list you cannot filter under authentication but have to filter via DKIM, SPF, header which takes time.

    Ideally there should be an authentication filter as well and also the fault/issue should be seen in the reason for…

    1 vote

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. Comment Column for Endpoint Protection

    It Would be very nice if the Endpoint protection had a cloumn for Device comments. E.g. An endpoint which was offline for long time could get a comment, that this Device is in use and mustnt deletd!

    1 vote

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  12. Customize Blocked Message Notification

    Having the ability to customize the "Blocked Message Notification" would allow the users to understand the DLP violation. Also for the admins, it can be quicker to determine which policy the user triggered. Besides editing the verbiage, the company logo needs to be an option.

    1 vote

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow Multiple Scheduled Scans a Day

    We are looking for a solution for a customer who is wanting to have scheduled scans every 12 hours. In addition to setting a time for scheduled scans, maybe we can have an option to schedule 2 scans in a day or to have the option of setting scans the hours passed since the previous scan.

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Email Gateway Granular Control

    There needs to be more granular control to the Inbound Allow/Block list. For example, I should be able to "Allow" a certain address or domain to permit email delivery specifically for DLP violations, or allow "bulk" only for certain domains all the while still adhering to the other checks that are in place . As it stands right now if I put an email or domain on the allow list, all other checks are being ignored.

    2 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Per-Computer Web Control

    We have 11 computers that will be checked out by patrons at the public library, and we need to implement both shared access through a guest account and Web Control policies for CIPA compliance.

    On Windows 10, whenever someone logs in on a Guest account, it generates a random account ID. In our case, the first Guest log in was "shpctac0ffee" and the second Guest log in was "shpctac0ffef." Due to this, we cannot implement Web Control policies in this manner.

    Per-computer web control policies would also be useful if a server is a sensitive endpoint and requires stricter controls…

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Wild card search feature

    Please add a wild card feature for search so I can mass delete devices for students that graduate.

    1 vote

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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Plans for translating more training modules to Spanish

    Good afternoon,

    We conduct our annual cybersecurity training in both English and Spanish. One of the modules that we use, “Working from home”, is available only in English. Due to the increased number of employees working from home, we consider this training to be very important. Are there any plans to translate “Working from home” into other languages, specifically Spanish?

    1 vote

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    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
  18. Live discover scheduled query improvement idea

    For Live discover scheduled queries it would be very useful to see if a report contains data. As an admin if I schedule daily queries I should be able to skip over all the entries that do not contain any data so i'm not wasting time opening them from the list. It should also be possible to create an alert or emailed report of these queries to an admin so they can be alerted as soon as possible to a suspect event or activity

    1 vote

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  19. 1 vote

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    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
  20. UPN Federated Sign In Support

    Feature request to support federated sign in using the users UPN so users with an email address alias different than their UPN can use federated sign in for self service portal.

    1 vote

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