It would be good to have the serial number of (mac) device available in the computer reports.

Send direct Informational messages to end users via Central (1 or more messages - either at specific Intervals timed or not for needed actions)

Ask the users to do something like send a screen shot, delete a file, reboot, etc.

Add ability to send an email to 1 or all users from the restart alerts page in Central that these systems require a reboot or restart action needed status

This should also be possible to send email to the computer user registered to the computer at time of event to request a restart of their system.

Ability to customize quarantine notification to add company logo

I'm missing an option to configure Mass Mail limit on Email Security Policy, so you can establish how many emails are needed to be categorized as "Massive".

It be nice if you could create admins at the domain level so the would have access only to that domain.

We have multiple domains so if we wanted a person to only see one domain's quarantine items and reports.

It be nice if we could created a block list at the domain level. We have multiple domains with different providers.
If we block a sender or domain it blocks it for all domains we have.

IT be nice to have it at the policy level so you can create it for different domains.

fger

ability to extract the Hero Report thru API

Add Czech language to Email Gateway (primary in email that recipient get from sophos email gateway). Also you can add to administration option to choose in which languages will sophos send email to the recipient

Allow configuration of an https address for a secondary update Server in Sophos Enterprise Console. Currently SEC only allows http or UNC.

It would be nice to have a button in order to resend emails again from web portal and also from central admin,

FIM is active only for windows servers not sure why its not active for Linux/unix OS systems.

please enable the same feature for Linux servers also.

Azure AD logon integration does not work in Sophos Central, when Azure AD username does not match email-address listed in Sophos Central Admin.

Make it possible to identify the account by the UPN and not only by the email-address.

I would like to see a feature added for exporting Policy settings into a spreadsheet or document for archive and KB purposes. Our environment is being merged with a larger IT department and they are requesting all current web filtering details-there is no way for me to cleanly export the data needed. Would request a simple export feature like in the logs/reports section.

Your products, the Sophos client and Management arm, Sophos Central are great but the reporting functionality of both are terrible. Your support of the products is terrible. We have contacted support at least 3 times now looking to find out why we are not getting alerted when Sophos manipulates the system in some way such as quarantining a file or cleaning supposed malware yet the answer we get in return is, "Thats the way it works."

Hi Sophos Support Team,

I figured, that removing IP configuration from a physical interface automatically deletes all its vlan interfaces and coresponding dhcp servers for those vlans. This is most likely not intended by someone who just wants to remove the untagged vlan from the lan interface which was probably used for initial configuration.

Kind regards,
David Holzderber