Firewall Management in Central

Suggest, discuss, and vote on new ideas for Firewall Management in Sophos Central. Powerful enterprise and multi-customer management for Sophos XG Firewall.


Firewall Management in Central

Suggest, discuss, and vote on new ideas for Firewall Management in Sophos Central. Powerful enterprise and multi-customer management for Sophos XG Firewall.


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  1. Add the rule group option in the rules and policies

    As it's possible to add groups of rules in local, it would be nice to be able to do the same directly in central...

    1 vote

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    0 comments  ·  Group Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adding Firewalls to Sophos central using a Partner Super Admin Account

    It would be really great if adding firewalls to Sophos central is done in a different way instead of just using a local super admin account. We are an MSP with various customers that have Sophos central.

    Adding a local super admin account on each customer we have is not ideal. It means we need to have a separate active email account for each customer which is ridiculous, what if we have 100 customers, it defeats the purpose of ease of central management for MSPs.

    3 votes

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    0 comments  ·  Partner dashboard features  ·  Flag idea as inappropriate…  ·  Admin →
  3. sophos central

    The Sophos Central Dashboard runs full with Warnings on IPsec Connections. Message codes 17801 and 17802. I already went through the los files of the XG (The XG does not show these Messages as warnings in the Dashboard) and found out that these messages correlate with the rekey margin. Since that does not mean that the connection is terminated or means an irregular event I do not want to see those warnings on the central Dashboard.

    The result is, that critical warnings are not beeing recognized...

    How can I make shure that the rekeying is not permanently combined with a…

    1 vote

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    0 comments  ·  Customer dashboard features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improved Zero Touch deployment

    I would like to be able to deploy new firewalls using the Zero Touch deployment option, but not require a using USB stick, to apply the initial configuration.

    32 votes

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  5. Set Backup Defaults for all firewalls

    It would be a useful feature to be able to set the configuration backup settings you want once and then have that apply automatically to any firewalls added in the future. As it stands currently each time you add a firewall you need to remember to go back in each time and set it to back up to Central.

    5 votes

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  6. Sophos Connect VPN Client Independent Management Feature

    When users are disconnecting/connecting, XG fires email alerts and reports to Sophos Central that IPSec tunnel went down or IPSec Tunne Reconnected. This times all users operating with this client get over-reported (false positive). We use site to site VPN to other sites, so turning off these alerts is not an option. I would strongly suggest being able to manage the client's VPN alerts independently.

    12 votes

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  7. MSP

    When you pull an MSP report from Sophos Central XG Firewall Dashboard for MSP XG License usage, It would be an idea that the report also pulls through the company name and company contact details on the report, instead of just the rest of the address and XG Serial number. Sophos support advised that Sophos does not currently support this feature.

    I think company name and company contact would be useful, so resellers easily know who your billing, instead of looking up the serial number every time to see who the XG firewall belongs to.

    This was suggested as a…

    2 votes

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    0 comments  ·  Customer dashboard features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Display Hostname on Tab or Menu

    When managing individual firewalls, please display the Hostname of the device currently being managed in the browser tab or title bar. Currently the tab displays "Sophos". This will help avoid confusion and costly mistakes when managing and configuring multiple devices.

    It would also be helpful to display the hostname next to the company name below the admin menu in the top-right corner of the each page.

    5 votes

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    1 comment  ·  Single device management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Move and copy firewall groups

    I am in the process of setting up groups for my locations and just came to the realization that I should place another group in between my current top level and children. Unfortunately, this means that all of the configuration that I've already completed on the children will need to be redone on newly created groups. Thankfully, I'm early in the process, but this still represents several days of work to get them synced.

    I would like to see the ability to move groups within the hierarchy, or at least provide a way to export/import or copy group policies to…

    8 votes

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    0 comments  ·  Group Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Centrally Change Admin Passwords

    With the recently disclosed firmware vulnerabilities requiring us to change the admin password on every appliance (twice in the last few months!), it would be extremely helpful to be able to select each firewall from the list, click a "reset admin password" link, and set the new password from Sophos Central. While we only have a small deployment of about 30 devices, it still takes a significant investment in time to remote into each device to change the password, apply firmware updates, etc. Central Administration should allow us to do simple tasks such as this without requiring us to log…

    6 votes

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    0 comments  ·  Customer dashboard features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Import firewall settings to create a group

    As a sophos customer, I would like to be able to export the configuration from a single firewall, and use that as the starting point for a new firewall group's configuration

    22 votes

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  12. Manage authentication methods at the child group level

    I have several levels of group hierarchy configured to manage our firewalls. The top level is for the overall company, the second level is for corporate/production, and then there are third level child groups tied to location. I am creating my users at the top group level, so they can be managed centrally. I am able to create the authentication servers at the second level (production/corporate). However, it is not currently possible to set the actual authentication method at a child group level (You get an error message stating this can only be set at the top of the hierarchy).…

    2 votes

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  13. Central Firewall Manager Alert Policy Editing

    Please allow other admins to edit the Alerts profiles in CFM. Currently, only the admin that created a Alert Profile can edit that profile.

    4 votes

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    0 comments  ·  Group Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow reporting in aggregate

    I would like to see the ability to review logs/IPS violations/DPI errors in aggregate in some fashion. This would allow the partner to make informed policy decisions and see a larger threat landscape than needing to review each customer in a vacuum.

    3 votes

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    0 comments  ·  Partner dashboard features  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integrate firewall licensing into Sophos Central

    I would like to have just one portal to manage my firewalls and their licenses. Integrating firewall licensing into Sophos Central, would also simplify account management, and license visibility among all of my administrators.

    17 votes

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  16. Sophos XG Cluster

    it would be important so be able to identify (and modify) a XG-Cluster and its state in Central.
    Actually a cluster-member is marked as not available, which, in fact, is not quite the correct system state of a A-P-Cluster Member (for the backup-device)

    7 votes

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    0 comments  ·  Customer dashboard features  ·  Flag idea as inappropriate…  ·  Admin →

    We are working on improvements to support of HA firewalls, and will release this in two stages. Stage one will be available in a amatter of days, allowing both members of an HA pair to be registered to Central, and placed in the same management group.

    Phase 2 will follow in a matter of months, and will make joining both devices to Central easier, and will show members of an HA pair as a single logical device in Central, reflecting the HA state, current primary device, etc..

  17. Rename Objects and Description field

    It would be very helpful to be able to rename objects that have been created as changes are often required. I would also suggest the addition of a description field.

    5 votes

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    0 comments  ·  Group Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Configure and Manage VPN Communities

    With our previous firewall vendor, we were able to configure VPN communities and then push this configuration out to all of the involved devices. In doing so, we would only have to configure a few parameters, and all of the required VPN connections would automatically be built.

    In the previous case, this was controlled separate from the firewall policy. A similar method would be to have a special VPN group where you could note which devices should participate. Central would then determine all of the VPN connections that needed to be created and execute the changes necessary to bring them…

    5 votes

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  19. Creation and editing of existing VPN configuration for Firewall Group

    Allow creation of new VPN configurations and editing of existing VPN's.

    5 votes

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  20. Allow already registered firewalls to be set up with zero-touch

    Right now only a firewall that has never been registered can be set up for zero-touch. Even if it has just been added to an account in advance to set up licensing will make it unable to be deployed in this manner. Allowing the ability to add any firewall would be beneficial and allow for faster setup.

    2 votes

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