It is submitted that in the firewall the DHCP Lease can not be download properly due to this admin user has facing the problem. So your are requested to please provide the function to import excel file of all DHCP Lease IPv4 so that all lease can be downloaded easily and maintain the DHCP logs by the admin user properly. Firewall>Network> DHCP>IPv4

It is submitted that the user provide the facility of disconnect the live user himself by their User Access Portal that. Right now their are 2 facility is available in the firewall to disconnect the user (1 is by the Firewall Admin> Current Activities> Live Users> Disconnect & 2 is user login the same pc and logout himself. User needs to extra facility to disconnect himself from any PC by the User Access Portal.

It is submitted that the user provide the facility of disconnect the live user himself by their User Access Portal that. Right now their are 2 facility is available in the firewall to disconnect the user (1 is by the Firewall Admin> Current Activities> Live Users> Disconnect & 2 is user login the same pc and logout himself. User needs to extra facility to disconnect himself from any PC by the User Access Portal.

I would like to have the ability to choose the number of quarantine email that I can see at one time with a selectable list of options, 25, 50, 100, 200, all, etc. I would also like to see the delete and release buttons at the BOTTOM of the list as well as the top. The fields that contain the senders email addresses need to be longer or selectable in some way so that you can copy the domain information. Perhaps there could also be a button to create an exception rule directly from the selected email as well.

Based on case 03497881, Sophos doesn't think that having the surfing quota tied to the SSL VPN function is a bug even when SSL VPN is not used as the default Internet gateway. This should be changed so customers do not need to create separate user IDs for LAN usage and for SSL VPN login.

Hi,
It has become apparent for us to try and implement Traffic Shaping rules for specific interfaces - in our example we have couple of rule and 4 ISP provide circuit in that
utilization of bandwidth on rule base report WAN usage.
please prepare the bandwidth occupancy based on the functions such as rule name Annotation, DI, OP, SF etc

It would be nice to configure the Uplink of a RED-Device over WiFi (e.g. RED15W or WiFi-Modul for RED). The first-initialization over LAN is not the problem.
This would be a good feature for HomeOffice.

Customer wanted to have the OP manager compatibility with XG Firewall

Radius connection from Sophos XG Firewall dosn't forward the IPv4 Attribute to our MFA system (test with other firewalls vendos do that)

We are using the RADIUS Attribute CALLING-STATION-ID (31) in our ENTRUST MFA solution.

In our setup users authendicate through RADIUS when connecting with remote VPN (Sophos Connect) - we can see the remote IP of the user in the firewall so the XG know it - but the IP not forwarded to the MFA solution

The IP is uses e.g. for risk management settings.

Hello, I am admin of the XG firewall , I want to bring in your knowledge that some of my users
are using their PC as hotspot? And Sharing the internet with other devices over wifi? we need to stop them

The ability to download the Outlook Add-in XML file to add to the Encrypt & Report as Spam button to OWA (Outlook Web Access).

I want to suggest if we can have IPSec and SSL VPN logs to be visible from the GUI. Currently, we need to go to the advanced shell and it is very slow especially when you are accessing it through Sophos Central.

Being able to monitor, report and alert on the data usage that the 4G modules are using would be good, being alerted that an SD-RED or XG is consuming excessive data or putting a data cap/throttle on the system to prevent excessive charges is needed

Sophos XG supports MAC binding for user authentication.
This is a feature used e.g. SSL VPN connections to identify devices.
Mobile devices with Android or iOS as operating system do not support sending the MAC, but instead the UUID.
Therefore I request adding this feature so we can identify corporate devices by UUID.

We have Migrated our Firewall from 18.0.3 MR3 to 18.0.4 MR4 from then Detailed report of Date wise VPN Usage is not coming from Fireawall

We need date wise report with data like

• Who accessed VPN (User name)


• From Which Public IP and with VPN IP (Source)


• Which Server it accessed (Destination)


• Which Service Used (Protocol)


• If data transferred , how much data transferred (data size & File Transfer details)


• When Session Authenticated & when Started (Start time)


• When Session Terminated (End time)


• Success and failure incidents count its details (Audit Logs)

Please help as early as possible

If you try to log in to the user portal with MFA enabled, the login form needs to display either another text box to insert the MFA code or a message stating that a MFA code needs to be appended to the password.

The current login form causes a lot of helpdesk calls because they don't realize ( or keep forgetting) that their MFA code needs to be inserted after their password.