XG Firewall

Suggest, discuss, and vote on new ideas for Sophos XG Firewall. The next thing in next-gen.

XG Firewall

Suggest, discuss, and vote on new ideas for Sophos XG Firewall. The next thing in next-gen.

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  1. Admin login “failed password” error

    We recently setup a new XG 115 firewall saved the config and then found ourselves unable to login “failed password”
    We contacted support and spent time using keyboard and screen to reset the password - still no login, then fully resetting and evenntually the Sophos support person advised we had a corrupted image and the unit was replaced as DOA.
    The new unit was setup with the same result we proceeded to wipe and reset using different passwords which all worked when using the keyboard and screen
    Only after setting up another Sophos incident and booking another engineer did we…

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