Make the log items in "Email / Log Viewer" expandable and show traffic details with time stamps like:
- incoming connection from
- mail from
- mail to
- blocked because of
- outgoing connection

These information is sometimes crucial to trouble shoot mail problems and is otherwise buried in log files.

Please add a functionality, to show emails in smtp log, which were deleted from the smtp quarantine! If a mail gets quarantined, the smtp log shows "quarantined". But if I now delete the email, this action is not logged into the smtp log. Instead of this, if you delete mails from smtp spool, it gets logged into smtp log. Why? Please log this and show this in smtp log. If i release a mail from quarantine, this is logged to smtp log as "delivered"...

On xg user cannot access to quarantine email.
If you have 2 email domains defined, xyz.com and xyzllc.com, and emails to both domains go to the same users, the quarantine digest is sent for only xyz.com but not for xyzllc.com.

Users shoul be able to see all the quarantine emails from all their email-adresses.

It would be great if you add a new Category to the MIME type filters for any macro enabled Office file type. At the moment we have tor add those file types manually for every customer.

Edit the Release Link in Quarantine digest email for XG 17.5.13, not to x.x.x.x:4444
rather to the UserPortal, instead to message: "You can release quarantined emails only from user portal. To release them, sign in to user portal."
Or remove the link.

Edit the Release Link in Quarantine digest email for XG 17.5.13, not to x.x.x.x:4444
rather to the UserPortal, instead to message: "You can release quarantined emails only from user portal. To release them, sign in to user portal."
Or remove the link.

We need support to whitelist entire lists of IP or entire networks under the MTA mode.

https://support.duocircle.com/support/solutions/articles/5000524218-ip-addresses-for-firewalls

We have users with more than one e-mail account. But with login based on AD, we can only associate one account at time.

Make possible to associate more than one e-mail accont per user, at least on Quarantine .

The Quarantine Digest (QD) is currently an all or nothing affair short of deciding if individual users receive the QD . There is no setting for individual users to have questionable emails bypass the digest and be delivered directly to them if they do not wish to bother with the extra steps of logging into the User Portal.

Currently in MTA Mode you only have the ability to block inbound spam based on email address of FQDN. Having the ability to block by keyword and or ip address would be a significant gian. We curerntly get 20 od emails a day from "Famous Parts" all different email domains. If we could block "Famous Parts" or IP these would be siginificantly reduced.

Enable Release Link in Quarantine digest email for XG 18, like UTM, instead to message: "You can release quarantined emails only from user portal. To release them, sign in to user portal."
Or remove the link.

please remove releaselink in Quarantine Digest.
The standard user is not able to distinguish between harmless SPAM mails and dangerous SPAM mails.

In UTM it is possible to send a second quarantine report on a different date.

When the Quarantine Setting is on daily there should be an option to enable a second time.

At the moment there is no easy way to enable Quarantaine Digest for Public Folders as it was at the UTM 9
Please sync public folders with the Exchange server

How do you change the default content within the Quarantine Digest.

We want to add a company logo and change the default text within this email to something more user friendly.

We also want to add instructions to this email for our users.

How can this be completed.

When enabling the SMTP Relay option for WAN, the SMTP port is open for all IP addresses (including Alias) you have assigned to the WAN zone.

The feature to use the ACL (Administration-> Device Access -> Local service ACL exception rule) to assign a service to an IP is missing the option to bind the SMTP port to a set interface or IP address.

Can you please implement a way that a Network Range of IP Addresses i.e MailChimp Mail Send IP Addresses can be added into the into Exception Source Hosts / Hosts? As it stands currently as of version 17.5.9 MR-9 is that you can add individually but not a range. Considering these ranges are a /16 /20 this could take some time to enter.

I would like the ability to disable NDR's.

Our SG-210 had the ability to block/quarantine emails that had key words. It also showed the originating IP that the XG does not provide. These were great tools that I would like back.