master key is forcefully feature. keep it an optional
i am strongly recommended that keep this master key feature optional. as i am facing lots of problem regarding Master key. i am administrator & managing 5 Sophos device of each different location. we are already using encryption password method for backup.
so why this feature needed and mandatory ?
this is forceful feature not usable for my current scenario & have double headache to remember key and store it on safe place.
also i read in your website , if we lost this key all backup will loss. if you have don't have recovery option this feature is useless for every one.
suppose i kept this key in PC, USB, CD, Could storage, External HDD or in safe place, but there is many chances of corruption Data, Virus Attack, Ransomware Attack, Rename ,delete & Modify file, Many more case of Cloud data leak. that time who is responsible for that ?
before MR18 -3 upgradation we had set the device backup on my email id & ftp server and end of the week backup automatically used to came my email address or FTP Server . But now backup does not come until you set master. last 3 week we are not getting backup . if we are taking on manually its is also asked. every time when i logging in my Sophos getting pop to setup master key. it is really irritating.
There are many development and security concerns are pending from the Sophos side. I request you to focus on that concern rather than a feature like Master Key.
Hope we will get patch or new firmware release ASAP regarding this issue.