IP Host Group is incomplete & Console> Show country-host ip2country ipaddress <IP address> displaying no result
On the XG device the Host Group for South-Africa is incomplete. I have had occasions where i have to manually add IP ranges from ISP networks to the firewall manually as they are not in this group. I have spoken to Sophos Support and was informed that the device queries the Max-mind database for the IP geo location. Yet every time i go and check Max-mind the IP displays the correct Geo Location but when i enter the command in Sophos "Show country-host......" it says the IP does not belong to any country.
I would like to suggest a feature that Users can submit missing IP ranges from Host Groups into the sophos that can then be evaluated by the Sophos support or GES team if need be and then added to the IP host group in the next firmware update.
As you can imagine it is an absolute pain having to add an IP address to over 25 Sophos devices because it is missing from the Host group. Im sure this problem exists for multiple Sophos users.