XG Firewall

Suggest, discuss, and vote on new ideas for Sophos XG Firewall. The next thing in next-gen.

Suggest an Idea...

Sophos SPX Outlook Add-in - improved user friendliness

Sophos SPX Outlook Add-in - improved user friendliness

Problem/issue:
The Sophos SPX add-in for outlook enables a user to encrypt outgoing emails. This add-in works just fine from a technical point of view, but it is not as user-friendly as it could and should be. When a user clicks on the Encrypt-button and enables encryption, it turns grey to indicate that it is enabled. But this is not easy to see for the user. This is not a clear indication showing that encryption is enabled, and especially if a user has enabled the dark or grey themes in newer versions of Outlook. This can potentially cause problems and confusion for users, and in a worst-case scenario cause data loss, if a user thinks that he has enabled encryption on a confidential email, but in fact he has NOT.

Suggestions:
1) More clearly show that the button is enabled, perhaps by using a brightly-colored outline on the button.
When the user clicks the button, a dialogue box pops up, asking the user to confirm if he wants to send encrypted or not.

2) After confirming Yes, and encryption is enabled, it would also be very useful to get a written confirmation in the email that encryption is enabled. This would be especially useful for people who are color-blind.

3) If technically possible, perhaps the Outlook Mail-tip field above the recipient-field can be used for this, simply stating that "Encryption is enabled".

4) It should be possible for Sophos partners, selling the solution to their endpoint-clients, to brand the installer/add-in as well as the SPX Secure Reply Portal with the partners own logo and company name. An example of such a solution is Teamviewer Quicksupport, which can be branded. Another example is SolarWinds Max Focus Management agent for MSP's, which also can be branded.

See mock-up screenshot for an illustration of the above: http://www.filedropper.com/2019-03-21104936-featurerequest

1 vote
Sign in
(thinking…)
Sign in with: Facebook Google Sophos Features & Ideas Laboratory
Signed in as (Sign out)

We’ll send you updates on this idea

Aalesund Data AS shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

0 comments

Sign in
(thinking…)
Sign in with: Facebook Google Sophos Features & Ideas Laboratory
Signed in as (Sign out)
Submitting...

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.