Mail Policy based on Sender email address/domain
We have a customer who regularly receives encrypted emails due to the content of the email.
We've recently discovered that if an encrypted email comes in and 'Quarantine unscannable content' is selected, the email is quarantined and the user doesn't receive their Quarantine Digest email (which is by design).
My ideal solution would be to create a separate incoming Mail Policy which allows me to specify the sender's domain (or group of domains) where I can deselect 'Quarantine unscannable content,' so that encrypted emails from those senders aren't quarantined. I would then be able to re-order the Mail Policy to be at the top (in the same way you'd re-order Firewall Rules)
We desperately need a solution to "user doesn't receive their Quarantine Digest email"
Surely its quite simple to code into the XG to email the recipient and say "you have an email from x which couldn't be scanned, so has been quarantined."
This would at least allow users to contact the ADMIN to request release?
Also when the admin does release the unscannable email - it should bypass the scanning - like the Sophos Email Appliance...
William de Vos - IMPROVES B.V. commented
My Vote, just because it is not possible to make exceptions for specific checks we need a feature like this.