At the moment no way to customize notification. I receive mail when the WAN gateway is down/up.
You need to provide us a way to create rules where we can decide when receive notification, alert level (warning, information, critical),who will receive the notification. As soon you integrate SMS, please also allow us to receive SMS (it is an old way) but when the mail does not work....
I would suggest you to create a panel as the Network Policy Rule rule to manage notification rules.
Hope this gets added soon. Would be very useful.
RAVINDRA ZODAPE commented
please upgrade notification option in XG firewall for RDP Access or any kind of access happen related firewall there should be notification
Martin Stein Frederiksen commented
In short - implement the SAME features of notifications that the UTM has, it's granular and you can see EVERTHING you want ;)
Yes, definitely need to be able to add at least the firewall name. Who in the world memorizes "Appliance IPs", or "Appliance Keys"? As an MSP or for anyone who manages more than 1 firewall we absolutely need to be able to populate the email subject line and body with the name we've given to the firewall.
Also need to be able to customize the subject string so we can parse in ticketing systems.
SRINIVASA JEWELLERY commented
regarding security issue..i need a sms notification for following issue;
1.If my map ip or public is down i need a sms notification.
2.Need sms notification for remote desktop connections [RTP]taken by guest or outsiders
alert sms or otp which is possible to initiate can be given asap
3.mapping two ip if any one ip get fails to connect
MY APPLIANCE KEY;C48615236547-VCA7EQ
Sophos Firewall Manager allows you to use Alert Profiles. There is a limited number of events that it will alert on, but you can send to multiple email destinations and decide which alerts go where. Could be worth looking into. Up to 5 devices at no charge. For myself, I'd gladly pay for it to manage more than 5 firewalls.
Frederic D. commented
We definitely need to be informed by email on a special event (user SLL connection for instance).
Obaida Thunibat commented
This would be cool to have notification on HB, ATP, and any security events.
Scott Davis commented
Notifications for IPS are required by HIPAA. How is this feature not an option?!
Sophos, you no longer support my current UTM hardware and force me into the XG device(if i want to stay with sophos) XG is a beta product at best missing dozens of features the UTM had. This should be a standard feature.
i'm quite disappointed that this feature is still not available in Sophos XG.
When evaluating I even didn't have that on my list, as I expected it to be a must which a firewall has to have ...
Les Jorgensen commented
Please add Email notification alerts for IPS on the XG series firewall.
This is a must for any firewall, there is any ETA?
i have two sophos xg devices but only one of them send me mail when the WAN gateway is down/up.
the second one never sending me mail when the WAN gateway is down/up. !!
it is a problem with the configuration ??
Coz if it a national issue i think i'll receive notifications from the both
Michael Menard commented
I totally agree. XG is such a wonderful unit but to be proactive one must receive push notification of events and there need to be a way of monitoring status so that if the unit goes down we know. A little disappointing that a device that is supposed to be enterprise class does not include a robust notification system.
Martin Stein Frederiksen commented
Please get thisback, we use it in the UTM to monitor 200+ UTMs at work, we cannot migrate unless this is fixed!
What about HA failover email ?
William de Vos - IMPROVES B.V. commented
As a workaround I have set a syslog server to receive the notifications, from there I sent mail messages for certain types of events.
Due to some industries (banking, healthcare, litigious, etc.) requiring the notification of IDS/IPS threats, it is literally going to limit both the sale and use of the XG product line without these notifications.
I sincerely hope it is top priority to correct this gap.