XG Firewall
Suggest, discuss, and vote on new ideas for Sophos XG Firewall. The next thing in next-gen.
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Admin login “failed password” error
We recently setup a new XG 115 firewall saved the config and then found ourselves unable to login “failed password”
We contacted support and spent time using keyboard and screen to reset the password - still no login, then fully resetting and evenntually the Sophos support person advised we had a corrupted image and the unit was replaced as DOA.
The new unit was setup with the same result we proceeded to wipe and reset using different passwords which all worked when using the keyboard and screen
Only after setting up another Sophos incident and booking another engineer did we…2 votesStarted ·
AdminRich Baldry
(Senior Product Manager, Network Security Group, Sophos Features & Ideas Laboratory)
responded
Thanks for your feedback. I’ve passed it on to our support team with a suggestion that they update their troubleshooting procedures for this kind of problem.
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Sophos XG Home Hardware limits
Considering the high internet connections already available to home users I think it would be important to at least increase the CPU's limit.
Currently is 4 threads, whichs is a problem because in most home installations the firewall is virtualized and this means that you can only use 2 cores (4 threads).
I think a limit of 8 threads would be fine. Right now the firewall with the IPS enable can hardly go above 300Mbps and I have 2 cores and 4 threads at 3.8 Mhz Zen2.8 votes -
Offer ruggedized industrial hardware models
Offer hardware appliances rated for industrial environments like your competition does.
https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGateRuggedSeries.pdf
https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiSwitchRugged.pdf
Maybe Team up with a company like Welotec and use something like their Arrakis platform. Or take it a step further and make your own. A ruggedized RED would be the only device of its kind in the industry and ensure sales of rugged XG devices.
Don’t let market share slip away on this HUGE opportunity, critical infrastructure is in dire need of the type of devices you are so good at producing. Once the industry starts standardizing on a particular product they tend to…
4 votes -
Update the BIOS on SG to change the HW ID so it appears as an XG once upgraded to SFOS?
Right now we can upgrade later SG models to the latest firmware and essentially turn them into an XG at least from a firmware standpoint. Unfortunately they still show up as SG models which in turn prevents us from creating an HA pair with the same exact XG model even though the hardware is virtually identical. If you compare an SG230 Rev.1 and an XG230 Rev.1 they appear to be exactly the same. Why not give us a BIOS update so our upgraded SG model can now become an XG?
2 votes -
Device ID indicators
It would be nice to have a feature like most servers to have a light on front and back of hardware that could be turned on from web interface to identify the box.
2 votes -
SPF+ Module for cable-connection
Hi, more and more small cusomters don't have DSL but cable based internet. So a SPF+ based cable-connection (like new DSL) would be a good thing.
3 votes -
XG Firewall model with native GSM port
hi guys have you guys ever thought of enabling your sophos devices to work with GSM cards directly without having another device connected to it via the Ethernet port,i,e have a GSM card slot on it for clients who use the 4G enabled simcards?
5 votes
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