XG Firewall

Suggest, discuss, and vote on new ideas for Sophos XG Firewall. The next thing in next-gen.

XG Firewall

Suggest, discuss, and vote on new ideas for Sophos XG Firewall. The next thing in next-gen.

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  1. Adding a domain to an exception

    It would be helpful if when adding a domain to the exception list you could also instruct the system to consider all of the subdomains that are associated with it as well. This may be done with a check box and the system could then add the subdomains to the filter list as they come in. The user could then go in and turn off the checkbox and exclude certain sub-domains.

    1 vote
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Point and click to add an Exception to Email

    It would be wonderful if you could just click on an entry in the Mail Logs and have it added to the Exception list. You could then go to the exception list and make any modifications needed but capturing the domain information is the most critical.

    1 vote
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mail Log status changes - greylisted emails

    Id like to suggest changing the status of grey listed emails from rejected to greylisted. This would make searching for emails that have actually been rejected much easier. alternatively add an additional reason filter for greylisted items.

    1 vote
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. time of click protection

    Due to the risk of users visiting unsecure sites that is being listed as HTTP:// bowsers are updating these security protecting by forcing the sites to go to HTTPS://. This being said the Sophos Email Appliance that is still being used by some companies out there is currently protecting the users with time of click protection but the link that the user gets is http://email appliance name : port. Will it be possible to get the link that the email appliance changed to be sent as HTTPS://email appliance name:.

    If possible or not please may I have feedback on this…

    4 votes
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to Preview Email in quarantine from the user portal prior to releasing

    Ability to preview email that is in quarantine prior to releasing it from the user portal, similar to the O365 email quarantine ability to preview an email that is in quarantine prior to releasing

    7 votes
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Email notification to admin ID for crossing set threshold of quarantined emails

    Receive email notification to administrator's email ID for quarantined emails when it reaches to the set threshold number.

    2 votes
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Own CCL definition on Sophos XG

    Email protection and DLP on Sophos XG is possible use just with Data control list based on predefined dictionaries (CCL - content control list).

    Could you add support for definition of the own dictionary/CCL (based on keywords and regular expression)?

    3 votes
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sophos XG does not send quarantine digest for outboung emails

    Sophos does not send a quarantine digest if an outbound email is quarantined by antispam. I checked antispam engine for outbound traffic by using the gtube string. My Outbound message has been quarantined as expected. I am not notified about that issue. So my users are not able to recognize that important Business email are not delivered.

    I opened support case 03082732 for that behaviour. They told me:

    “Regarding the quarantine summary digest for the outbound emails, right now this feature seems not be supported on the XG.”

    Please improve quarantine digest.

    2 votes
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. MIME-Type recognition is sometimes wrong!

    I analysed MIME-Type recognition and found that MIME-Type recognition is not working proper. As example, DOCX-files are recognized as "application/msword". The right MIME-Type of DOCX-files is "application/vnd.openxmlformats-officedocument.wordprocessingml.document".

    I already opened a support case with request number 03058060 and got this answer:
    "Yes, the MIME recognization from XG for .docx is under applications/msword"

    So please change MIME-Type recognition, that it serves the MIME-Types, which are listed here:
    https://docs.microsoft.com/de-de/microsoft-365/compliance/supported-filetypes-datainvestigations?view=o365-worldwide

    or here:
    https://developer.mozilla.org/en-US/docs/Web/HTTP/BasicsofHTTP/MIMEtypes/Commontypes

    3 votes
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    1 comment  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Show traffic summary in log view

    Make the log items in "Email / Log Viewer" expandable and show traffic details with time stamps like:
    - incoming connection from
    - mail from
    - mail to
    - blocked because of
    - outgoing connection

    These information is sometimes crucial to trouble shoot mail problems and is otherwise buried in log files.

    2 votes
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  11. Show deleted mails from quarantine in smtp log

    Please add a functionality, to show emails in smtp log, which were deleted from the smtp quarantine! If a mail gets quarantined, the smtp log shows "quarantined". But if I now delete the email, this action is not logged into the smtp log. Instead of this, if you delete mails from smtp spool, it gets logged into smtp log. Why? Please log this and show this in smtp log. If i release a mail from quarantine, this is logged to smtp log as "delivered"...

    4 votes
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  12. user portal more email adresses

    On xg user cannot access to quarantine email.
    If you have 2 email domains defined, xyz.com and xyzllc.com, and emails to both domains go to the same users, the quarantine digest is sent for only xyz.com but not for xyzllc.com.

    Users shoul be able to see all the quarantine emails from all their email-adresses.

    4 votes
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  13. MIME types for Macros

    It would be great if you add a new Category to the MIME type filters for any macro enabled Office file type. At the moment we have tor add those file types manually for every customer.

    1 vote
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. email quarantain

    Edit the Release Link in Quarantine digest email for XG 17.5.13, not to x.x.x.x:4444
    rather to the UserPortal, instead to message: "You can release quarantined emails only from user portal. To release them, sign in to user portal."
    Or remove the link.

    6 votes
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    0 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. email quarantain

    Edit the Release Link in Quarantine digest email for XG 17.5.13, not to x.x.x.x:4444
    rather to the UserPortal, instead to message: "You can release quarantined emails only from user portal. To release them, sign in to user portal."
    Or remove the link.

    1 vote
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  16. 1 vote
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  17. user with more than one email account quarantine

    We have users with more than one e-mail account. But with login based on AD, we can only associate one account at time.

    Make possible to associate more than one e-mail accont per user, at least on Quarantine .

    9 votes
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  18. SMTP Quarantine Added Feature: Customizable Quarantine Digest Settings

    The Quarantine Digest (QD) is currently an all or nothing affair short of deciding if individual users receive the QD . There is no setting for individual users to have questionable emails bypass the digest and be delivered directly to them if they do not wish to bother with the extra steps of logging into the User Portal.

    1 vote
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  19. SMTP Quarantine/Reject/Drop based on keyword/ip address

    Currently in MTA Mode you only have the ability to block inbound spam based on email address of FQDN. Having the ability to block by keyword and or ip address would be a significant gian. We curerntly get 20 od emails a day from "Famous Parts" all different email domains. If we could block "Famous Parts" or IP these would be siginificantly reduced.

    5 votes
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  20. Enable Release Link in Quarantine digest email

    Enable Release Link in Quarantine digest email for XG 18, like UTM, instead to message: "You can release quarantined emails only from user portal. To release them, sign in to user portal."
    Or remove the link.

    19 votes
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    2 comments  ·  Email Protection  ·  Flag idea as inappropriate…  ·  Admin →
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