Unable to download system events reports in one pdf format including all pages please resolve

Blocking of file transfer in Skype

Someone has accessed our sophos xg firewall admin console and removed all admin rights. the password of the root (admin) has also been changed probably by this same person. What can I do? We do not have recent backups.
I do not know what to think. We had a computer support whose contract was stopped in September while I was on leave and my colleague has also resigned since my return. He assured me he still had access to the console until I returned from leave.

It would be very handy if there can be an option to ping a remote device via local ip address. as some time vpn failover doesn't work as it can still ping the external ip address even if for some reason tunnel goes down.

Why is it so difficult to Reboot an Acces Point. Why not a feature in The XG firewall, Wireless, Access points and be able to restart the AP trough a restart setting on the specific Acces point tab? Is has been asked on the Sugestion and ideas website of Sophos for so many times?

It would be great if you could update the XG Firewall for Azure to be able to support Accelerated Networking. See the URL below. It seems this would be a nice selling point.

https://docs.microsoft.com/en-us/azure/virtual-network/create-vm-accelerated-networking-cli

It would seem since SFOS is built with RHEL, that it wouldn't be that hard to do.

Note: There is no category "API"...

Add functionality to retrieve model number, serial number, cpu types, cores and ram via API. We use the API to create automated documentation for our infrastructure...

currently a partner is unable to register the XG under the tenant within the partner portal, this must be completed by the tenant, would it not be prudent for the Partner to be able to register it within the tenant?

Usually there is no one who is trained for this administration procedure outside of the partner itself.

XG firewall only sends Start and Stop of user activity to RADIUS server.
It's needed to send more accounting information like used traffic volume, bandwidth usage, etc. via RADIUS attributes to radius server.
Many other firewall brands do have this feature.

Next-Server DHCP option for PXE boot is unsupported as of today on XG routers. This is needed in enterprise environments for imaging or deployment purposes. This needs to be added back to the device, as its only one dhcp option... and preferably add option 66 and 67 to the gui so it doesn't have to be done by console at the same time.

Expecting a Dashboard report which will have a specific time period, eg: 8am to 10am instead of the existing one which only gives a consolidated report for the day (s).

Update the email information on reporting to pull the Firewall name. For example, I have four locations with XG firewalls, however, when each firewall emails me reports they all come in as Sophos regardless of the email address attached to that firewall. If the firewall name is XYZ-SophosXG-2 then use that for the from name when sending email.

WAF cannot rewrite links in Java (there is no Java interpreter in the WAF).

case : [#9104960]

I would like to be able to define the amount of time the device is given after proceeding through a web policy warn page. The hard coded value is 30 minutes but that is not long enough for some tasks.

Ther is no possibility to disallow ICMP packages to the gateway adresses from the used adapters

Please if it is possible to extend the life time of OTP for ever.

We should be able to get this right in the log viewer and not have to go through this. The UTM had this and we need to get the feature parity up to speed. This seems so basic to me. See below for Sophos instruction to pull logs via CLI, this isn't cool.

https://community.sophos.com/kb/en-us/123310

we want loose authentication on xg135 . we cant move AD users in group which created on sophos.

Implementation of SSL VPN users on Sophos using RADIUS authentication. The RADIUS server to use the Active Directory to authenticate the SSL VPN request.