Lync is in the list of applications that DLP will monitor and intercept file transfer for. However Microsoft have replaced this with Skype for Business, which is what most companies now use.

Skype for Business needs to be in the list of DLP-controlled applications.

Make the Sophos Outlook Add-In available in the preview pane so that users don't have to fully open the mail to be able to encrypt emails

Allow SAV ability to push Root certificate for SSL decryption when integrated with UTM

Please extend the help and change installation routine for sqlcmd.exe usage;

Currently it does use it from PATH. But if you have a newer MS SQL installed (e.g. by a different application), it is not compatible. A generic error 1603 to setup DB will be thrown during installation.

The solution is to kinda hardcode the path to sqlcmd.exe fitting to Sophos SQL needs!

Cost me hours and I had to debug your setup routine!

Allow the path and filename of the infection to be included in the reporting feature in SEC. Currently this is not possible. See ticket #6363443 for more information.

More details in the email alert sent out by Sophos Enterprise Console related to Virus/Adware alerts

Kindly do the needful for get email alert for any level of malware and runtime detection so that we can do proactive steps to avoid such incident in future. This is helpful for us and we need to track such incident on daily basis and require in monthly review.

Currently, using the sweep -vv command we can see that warc and arc are not on the list of container formats to be scanned. Can these be added to the list?

Sophos Administrators are configured during deployment using the Local Administrators group. My suggestion is to allow I.T. customers to choose the users or groups that can be Sophos Administrators.

We would like to have, in enteprise console, checkbox that disable, user side, warning about websites blocked without needing to completely remove virus alerting that include web control alert too.

It would be useful mainly on website categorized with "Warning".

I would like to request your team to add the selection of groups/container upon exemption on Device Control Policy. This will give ease on tedious process we have right now in which we will have to access each group policy and exempt the same device. On the email sent earlier, I have attached sample image, hope you can consider adding that to your features not only on device control policy but also to other policies that may apply the same for easier management.

MSSQL Express is difficult to administer if any of its core DBs have a problem and it's limited to running on Windows. Is there any chance you can take a look at porting to something like PostgreSQL for the database back-end? This would gain better and easier management, more robustness, cross-platform capability, no limits on DB size or performance, and would not increase and-user cost since PostgreSQL is free open-source software. It has a Windows-based GUI administration tool as well (pgAdmin.)

Currently, when the Windows 10 Soft-Disconnect feature is enabled, the presence of RMS prevents Windows from switching from the Wireless adapter to the Wired. This is because RMS keeps sessions to the Console server open indefinitely, and Soft-Disconnect is waiting for all open connections to be closed before making the transition.

This request is to change RMS such that it supports Windows 10 Soft-Disconnect.

It will be very helpful to be able to use the %AppData% variable when creating on-access scanning exclusions in Enterprise Console.

Could we please request that the ability to exclude environment variables be added to the Enterprise Console?

I think that having AutoUpdate set for an hour could be very noisy and we had an incident last Monday where there were a bunch of processes triggered by automatic updates. Is there a way to increase this to once or twice, maybe 3 times a day instead of every hour?

Upon the installation of Sophos Mobile, there is a point where you are asked if you want to turn ON location and the choice is either “Never” or “Always”. This should NOT be
an option, when it comes to corporate own products, it should be “Always” by default on a Cell phone. Can your development please update the app or generate another installation with that setting enabled by default and grayed out.