The "From" address is not something you can configure for email alerts. By default it sends it as sav@<machinename>.<domain> and there is no way to change that. If you are sending through office 365 smtp, it will not allow you to send email alerts with a different from address as a basic security policy.

Please allow users to specify a custom report range for the excellent Hero report.

Is it possible to be able to restrict access to USB's my a unique ID - such as serial number?? Currently you can restrict my model but that doesn't stop an employee bringing in their own USB stick if it is the same make and model we us??

Basically we want to be able to issue USB sticks out to staff and only allow those precise devices to connect. Not any device that happens to be the same model.

Sometimes, when you are trying to install Avast antivirus you may encounter few technical glitches. Problems may be come-up due to having trouble in internet connection. So, check out your network whether it is working efficiently or not. Moreover, if nothing understands, then avail Avast Customer Service for reliable assistance as team of highly talented and knowledgeable person is working all day all night constantly to help you out. For making connection with them, you only need to call on the provided toll-free number and stay tuned with the dexterous engineer.
https://www.avastsupporthelpnumber.com/avast-customer-service

Sophos to include a way to alert Administrators to PCs formatted [MAC andress] devices so that we know when and where a device has been formatted and whether or not Sophos has been reinstalled if it has the MAC information with the discovery of Sophos network.

Apparently Mac OS is not currently supported by Sophos Endpoint DLP. We have a decent number of Mac laptops in use in our environments and have a need to protect PII. Please consider building out the DLP module to support the Mac OS.

We've been seeing some false alarms with real time protection on some servers when they boot up. It seems to be a timing issue with the sav-rms and sav-protect systemd service files. If sav-rms.service starts before sav-protect.service, it will report that real time protection is disabled for a few minutes. I changed the After= line for sav-rms.service to include sav-protect.service and I don't see the false alarms any more.

should be able to add columns to contain the details that can be seen in individual machine reports to save time hunting them all e.g. the agent version and last update

End point protection installer in windows installer MSI format with parameters please.

We need more control over the user roles. Should allow super admins to have full control over the Roles, and pick and choose what the "admin", "helpdesk", etc... roles have access to. For example, we don't want anyone but super admins, to have access to "Account Settings", but there is no way to disable that for the specific roles...

Idle Scanning for Central Endpoint Protection and Server Protection - A great feature which would allow scheduled scans to run during production time but pauses automatically when user interaction takes place on the desktop/laptop Host or when clients are utilizing resources on the Server. The scanning would then resume once the Desktop/Laptop/Server host returns to an idle state and continue from where it was last paused resulting in less intensive scans being experienced by customers whilst also guaranteeing more successful completed scans on protected Endpoints and Servers.

Being able to click on the reported bars such as "Ransomware and Exploits" and getting directed to the reported "Ransomware and Exploits" it has said Sophos Endpoint has detected/cleaned.

Before an update of SAV Version, would help administrators, if Sophos informs a few days in advance per mail.
Currently, preview and recommended version as of May 2019 are on the same ver-sion. Which is probably not the idea of the system. So clients can’t be tested with a preview test group.
The information at https://community.sophos.com/kb/en-us/120189 is as often in-correct.

Sophos is still does not disable bridging i.e. disabling the Wifi NIC when the LAN NIC is plugged in and the opposite - enabling Wifi when the NIC cable is removed.

Sophos Admins need a way to force uninstall remotely from the console.
This is a standard features across other AV products i have used.

we have a deployment of over 260 machines across 1km long distance. It is not always feasible to walk to the pc or log in remotely if the user is using the pc.

Why has this basic admin feature not been implemented?

an option in on prem console to easily allow pops ups on the client endpoints if the system admin allows it needs to be implemented.

As a 24 hours business there is very little downtime on some pcs so not having the latest protection running because a user or a team has not restarted the pc manually as they have not scheduled is as they dont ever know that there is one pending is ridiculous.

Admins on the console should have a choice whether or not to deploy that option to their endpoints.