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For organizations with regional IT teams, it would be helpful if email alerts could be configured beyond just severity, product and category. For example, it would be useful if email alerts could be sent for events pertaining to a specific group or groups of computers. It would allow IT teams to only receive alerts for machines that they are responsible for. Alternatively, regex or string matching criteria would be super useful (more flexibility).

Thank you for your consideration,

Albert

Currently, you can initiate an endpoint scan from Sophos Central, but there is no way to tell from Central whether the scan was initiated until it completes - which could be several hours. The endpoint agent should communicate back to central when it initiates a scan, and Central should log an event either when a scan starts, or if the agent fails to respond after a reasonable timeout.

We would like to create a dlp rule using a new extension to block or allow, but in this moment we can select only from a Sophos List. It's not possible to add or import new extension.

Super Admin must be able to assign threat cases to Sophos central administrators.

This will help administrators to watch over their assigned threat cases.

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Need the ability to add aliases in the admin console to help identify computers. Sometimes the PC naming conventions used do not allow for easy identification. This would allow you to associate a PC to a user name or a specific location or cube.

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When there is problem with Endpoint, and reinstall is needed, after uninstall, there is lot of registry keys, and files left on the system. On some cases, i have to grab 3rd party tool to remove registry keys. It would be really helpful for us (aspecially in large enviroments), to have complete uninstaller. Something, that get rid of everything, all files, all registry keys, so i can do clean installation.
Thanks in advance for your feedback.

In central console, Display private and public IP address both so that administrator can understand where endpoint client is.

Previously we were able to manage Android & iOS mobile device from Sophos Home Premium dashboard. But it suddenly gone. Previously registered mobile is still in dashboard, but cannot add any mobile now. 'Add mobile' button is just disappeared.
Pls fix.

The Application Control feature allows for blocking of vulnerable versions of browsers, acrobat, etc. There should a reporting feature that will show all current vulnerable versions of popular software based on what version is installed and compared to the CVE Mitre index.

Hello all,

I found out that Policy Violations stay on record for 90 days and those can't be manually deleted by admin. Would be nice to be able to delete those manually at any point.
Thanks for activating that process.

Add this application to your list of applications your regular check to block. This is an intrusive application that scans your outlook and exports contacts, signatures, to a company called "ZoomInfo" where it is then sold to sales reps for lead generation. Many users aren't even aware this is installed on their machines and it's a user install, making it easy users to install it without understanding what it does.

Apparently uncommon (to sophos) applications need to be resubmitted to be blocked each time there is an update to the application. There should be other methods to block the application other than SHA, whether it's source of install, name, etc. It is not ideal to be keeping tabs on an application for updates when you dont want it in your environment.