Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. Outstanding Alerts and Errors: URL to provide KB solution

    With many computers showing errors in SEC, I find it would be useful if and when you open the properties of the computer that the URL provided with the error code would actually take you to a KB solution to help with troubleshooting . Majority of the URL's open with the following at present:

    "No pages were found containing ..... etc."

    2 votes
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Error 1603 because of existing SQL installation

    Please extend the help and change installation routine for sqlcmd.exe usage;

    Currently it does use it from PATH. But if you have a newer MS SQL installed (e.g. by a different application), it is not compatible. A generic error 1603 to setup DB will be thrown during installation.

    The solution is to kinda hardcode the path to sqlcmd.exe fitting to Sophos SQL needs!

    Cost me hours and I had to debug your setup routine!

    1 vote
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow the path and filename of the infection to be added to the reporting feature

    Allow the path and filename of the infection to be included in the reporting feature in SEC. Currently this is not possible. See ticket #6363443 for more information.

    1 vote
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  4. Scheduled on demand scan on shutdown or by WOL

    Affected product: Endpoint Protection + SEC

    Many of our customers are seeking for an option to schedule a full scan on endpoints at the end of the week while shutdown.
    A secondary option is to wake up the endpoint by WOL, run a full scan and shutdown the system after the scan is completed.

    Expected function:

    - Full Scan scheduled for e.g. every Friday on shutdown
    o user initiated shutdown szenario (start – shutdown computer)
    o full scan is triggered and performed in case it is Friday; otherwise no
    scan will be performed and computer proceeds with systems shutdown
    o…

    7 votes
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow customer to choose Sophos Administrator

    Sophos Administrators are configured during deployment using the Local Administrators group. My suggestion is to allow I.T. customers to choose the users or groups that can be Sophos Administrators.

    2 votes
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  6. Deleting Virus on demand with SEC which is only blocked

    Sometimes I've got a Virus as Java Script, html-code, mail attachments ... which is downloaded and located in the IE Tempfiles. Sophos does often not provide a method to fix it.
    I wish to delete these files with the SEC on demand.

    The Solutions Sophos provides are:
    1. go to the client, disable Sophos, delete the file, enable sophos
    - I manage computers in other companys, so I don't like this solution
    2. In the SEC set as policy delete Virus, scan for Virus, set policy back to block
    - I prefer the blocking setting, in case of a false…

    1 vote
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use PostgreSQL database engine for SEC

    MSSQL Express is difficult to administer if any of its core DBs have a problem and it's limited to running on Windows. Is there any chance you can take a look at porting to something like PostgreSQL for the database back-end? This would gain better and easier management, more robustness, cross-platform capability, no limits on DB size or performance, and would not increase and-user cost since PostgreSQL is free open-source software. It has a Windows-based GUI administration tool as well (pgAdmin.)

    2 votes
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  8. 6 votes
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  9. Environment Variable Exclusions

    Could we please request that the ability to exclude environment variables be added to the Enterprise Console?

    5 votes
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    1 comment  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve Error Messages

    Reduce the amount of error "abstraction" in the SEC so as to provide useful information to aid diagnosis. Simply seeing errors such as "The installation failed" is completely useless, as it masks numerous other causes of issues that would otherwise be very easy to remediate. The actual error message that occurred, e.g. MSI error message should instead be passed upstream to the SEC.

    5 votes
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  11. Wildcard for firewall launching process executables

    Certain Web Collaboration companies use a launching process that includes a random launching process executable that changes with every click on the link to enter the meeting. Adding the launching process to a firewall policy will not allow access as the next time the user tries to enter the meeting, the process has changed the random part of the launching process executable and it will still be blocked. Being able to add a hidden launching process with a wildcard would alleviate this issue.

    1 vote
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  12. exception

    Ability to view in details wich part of a policy have been modified from users, evaluate the exceptions added by endpoints, so accept in order to integrate the centrally managed policy, or deny them.

    1 vote
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  13. Email Alert when Sophos can't clean up Virus

    Please implement more granular control over when Sophos emails for virus detection/cleanup. We would like to receive notifications for when Sophos is unable to clean up a virus on our fleet of devices (rather than being notified every time a virus is detected and/or cleaned up).

    6 votes
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  14. ability to enter office 365 email server credentials in SEC

    ability to enter office 365 email server credentials in SEC

    currently you can only enter internally hosted server credentials, it would be beneficial to those using cloud based email solutions to have the option to put in those credentials in the policies pane within SEC.

    1 vote
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  15. There should be options for import and export of websites in sophos web control in enterprise console

    require import / export options in web control
    coz i have list 1000 websites need to block .

    2 votes
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    1 comment  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  16. Policy Compliance Differences Report

    Provide the ability to display what is different about a policy, rather than simply "differs from policy", which is useless to everyone. The compliance check is already being performed at the endpoint by the agent anyway, so such differences should be reported to the console and available in a report.

    2 votes
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  17. It would be awesome if you can enhance your Computer Report (available in "Logs &

    It would be awesome if you can enhance your Computer Report (available in "Logs & Reports") to include the OS of the computer. You already show this information on the "View and manage your computers", but it would be very helpful to be able to export it to Excel so that we can use it to help plan OS upgrades for older devices.

    3 votes
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    1 comment  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  18. SEC data to Splunk

    As of today, Splunk can get the events from the console but not machine information especially which are out of date, error and non compliant. It would be better to send this data also for investigation purpose and also who use Splunk as single stop shop for monitoring purpose.

    1 vote
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  19. Add SNMP messages for SUM events

    And especially the updating issues, the customer is not fully satisfy with the SMTP notifications, and would like to send the SUM alerts to the Nagios console.

    2 votes
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  20. Add SNMP messages for SAU events

    Provide SNMP messages for updating issues

    2 votes
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