Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. OS X username reconciliation with AD sync created users

    Sophos AD Sync utility imports login names in the format of [NetBIOSDomainName]\[User]. A Mac, although joined to a domain reports the username as [MacComputerName]\[User]. As a result, the Mac computer does not associate with the existing Sophos Cloud AD Synced user and a new user is created based on the [MacComputerName]\[User] login name.

    To map the Mac to the Cloud user you can delete the auto-generated Cloud user ([MacComputerName]\[User]) and then map the login, i.e. [MacComputerName]\[User] to the AD Sync created user.

    Our users are all using AD joined Macs, and this results in a new user being created every…

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  2. On launch of Sophos Central place cursor inside challenge box

    On https://cloud.sophos.com/mfa/validate you prompt us for the Google Authenticator code.

    Could you please let us skip the step of moving the cursor into the input box by actually positioning the cursor there when the page loads?

    That would be a small courtesy.

    Thanks!

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  3. Audit Files copied to Removable Media

    It would be nice to have the option in our sophos cloud policies to audit files being copied to removable media. We would want to see the names of the files, the IP address of the machine, the user copying the files and the date and time of the copy.

    1 vote
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  4. Alerts in Sophos Central should group together

    Alerts in Sophos Central should group together like they did in the Dashboard in the old Sophos Cloud UI. I can view the alerts in the Reports, but I cannot action them from there.

    4 votes
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    Under Review  ·  3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  5. Require CLI commands to run Sophos Cloud updates

    We have a product that inhibits changes to a desktop. We would like the option to schedule a script to run Sophos updates.

    1 vote
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allowing same admin across different accounts

    We are a IT management company and have migrated several customers to the cloud. At present there is no way of us directing alerts to us instead of the customer directly. It's frustrating as we are the system administrators and are required to deal with issues such as this so the customer can get on with their day job.

    5 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to set proxy server settings in the cloud console to centrally set for all clients

    Company: Napier City Council
    Contact: Glen Boyd
    Sophos Partner (if applicable): SSS IT Security Specialists (49176670)
    Sophos Product: Sophos Endpoint Security and Control
    Version in Production: 11.3.1 Cloud
    How will this new feature address your business requirements?: Ease product updates
    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2.5

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make it simpler to identify devices that require attention, due to not checking into sophos cloud, updates failing, etc.

    Currently, there seems to be a bit of a maze to navigate in order to highlight endpoints that require attention. The dashboard clearly shows number of malware that need manual removal, blocked web requests, etc. but in order to get a list of systems that have fallen off the radar, are not receiving updates, etc. requires navigating through several different areas, exporting CSV's etc. for manual filtering etc.

    It would be useful to have a metric displayed on the dashboard that is a count of systems that need attention. Once clicking through, perhaps this could be broken down into systems…

    1 vote
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  9. Policy Scheduled Scanning Window

    Most of our servers are VMs and share common storage. The current policy structure has one start time. For simplicity the servers are grouped under one policy and having all of the servers start a scan at the same time can negatively impact the SAN environment. We would like to see a scanning window (randomized start times) or the ability to adjust each servers scan start day and time without having to setup separate policies for each server.

    4 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lock Down Reporting

    We are requesting the ability to generate a report of the applications/executables that are white listed during the lock down process. From a proof of compliance standpoint this would be very beneficial.

    3 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  11. Just show the day's webstats instead of a cumulative figure.

    On the new Sophos Central dashboard it would be helpful to just show the day's web stats. This would make it easier to locate and act on new incidents rather than trawling through historical data. You would be able to immediately see the users and what policy they had violated on the day. This was the way it was done on the previous 'Sophos Cloud' dashboard.

    2 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  12. Feature to configure the warnings and alerts individualy for each device.

    Our company recently implemented Sophos Cloud and part of the monitoring process is to be able to receive warnings and email alerts.

    But the issue that we have is that, for those devices that has been inactive for a specific period of time like more than a week or because they were replaced or no longer in use, we cannot disable the warnings, email alerts unless we remove the local client for each device.

    **So my suggestion is that It would be nice to have the feature to configure the warnings and alerts for devices that has been inactive for…

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  13. Need a way to check endpoint policy version and compare to Cloud

    Need a way to verify if an endpoint is using the latest policy. It would be great if policies were given a number or last updated field that could be compared to a client to see if it is running the newest one.

    3 votes
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  14. Need additional details when an endpoint has a bad status. For example, "Some Sophos services not running", could list which services.

    Need additional details when an endpoint has a bad status. For example, "Some Sophos services not running", could be changed to list which services have an issue and what error was encountered.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cloud Console - Able to see services reported as not running

    Currently account administrators cannot see the services that are reported as not running. Sophos Technical support have that ability; it would be helpful for administrators to have that option.

    3 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  16. Control notifications from the cloud console

    Enable or disable the client notifications via policy configuration

    19 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow user based policies in the cloud for thin client users

    Currently unable to set user based policies for thin client users. They are currently only able to support server policy.

    17 votes
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  18. Ability to change scanning of network files on Mac OS X from the cloud

    On the client for Mac OS X you have the ability to turn off "files on network volumes". If you turn it off it "jumps" back on(May be a bug). It would be great if it was possible to control scanning of network volumes from the Cloud Console through a policy.

    I see it as a checkbox solution: "Do you want to scanning network volumes? Yes/No".

    3 votes
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    Under Review  ·  0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  19. UTM LiveConnect cloud integration

    I like the idea of the Sophos cloud, I manage a school district using the SEC with a UTM broker relationship to web filter endpoints when offnet for unified web filtering.

    Please add the ability to integrate cloud endpoints to this same type of filter synchronization and we will be sure to adopt the product.

    1 vote
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  20. merge all duplicate names into one device history

    As a feature request, it would make more sense if we had an option to merge all duplicate names into one device history. We use physical asset tags, and our
    machines are named from the tag numbers. We reimage machines and reinstall Sophos, so now we’re getting duplicates which is driving up our device count and hurting our effort to stay within our license limit.

    8 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
    Planned  ·  Jonathan Giffard responded

    There are changes planned to the end point agent such that it is able to detect if it is a duplicate. If so, the endpoint generates a new id which leads to it being treated as unique.

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