Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. MAC Address

    Would like to see the MAC Address listed on the Devices tab as well as to be able to export to a CSV file. This would be extremely helpful to those of us managing networks of 4000+ devices. I believe this information must be captured in the Sophos servers so I can't imagine it would be that hard to include in the Device information.

    26 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  2. Block single peripheral, whilst allowing all by default

    In Sophos Central, you can block all peripherals by default - and then have an allow list

    You can't do it the opposite way round, where you allow all devices and just have a block list.

    When trying to create a Peripheral Exemption to Block a device, with the default being Allow, it says that "Exemptions cannot be stricter than global settings."

    This mean that for a particular customer, we have to Allow around 300 USB devices just to block a singular device which a user brought in with malicious content on.

    It would be good to just block a…

    47 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix the Running malware in quarantine or cleanup failure indicator in Sophos Central

    We're constantly having hosts that have a status of red because Sophos is falsely reporting that "Running malware in quarantine or cleanup failure" Can we fix this or have an automated process to delete the events.db?

    14 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  4. Display status of client from taskbar icon

    When a PC has the Endpoint Protection Client deployed via Sophos Cloud, if the client has issue or is out of date, there is no visual prompt on the Sophos shield icon in the notification area. You have to open the client and then click about, to see when a client last updated.

    When we used to use Sophos Enterprise Console, the Sophos icon in the notification area would have a red cross overlaying the icon, notifying the user of a problem

    7 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  5. Scan ALL

    Scan ALL Computers from Central

    8 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  6. Detailed Reporting of Installed Agents

    Need to be able to see the protected servers with a list that shows more details. Agent Version, Component Versons. Customize Lists.

    Need to add a report to produce a detailed server list and installed component versions.
    THIS IS AN AUDITING REQUIREMENT - KPMG!

    Thanks.

    1 vote
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  7. clear multiple alerts

    From Cloud Console, Status Tab, Alerts section, it would be great to have an option to select multiple alerts and clear them/acknowledge them all at once. If I'm addressing an endpoint with multiple actions, I have to go through one by one and Mark as Resolved. At the very least they could be grouped so that I don't have to confirm multiple instances of the same persistent file being cleaned up because another infected computer on the network is dropping a file on it and Sophos is deleting it. If this happens after hours I could have 20 of the…

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  8. lockdown

    would be nice to be able to see more lockdown events than 24 hours and also to be able to search/filter by date range. Also, why cant we get email alerts when lockdowns happen?

    3 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sophos Central Send Reports to Cloud (Sharepoint\Dropbox\Box\AWS...)

    Currently, Event Reports only do 6 months of reports and gets sent via email.
    I would love to generate .pfd's of all my reports but our attachment limit via email is 10MB

    Could you not allow or link a URL to a Sharepoint\Dropbox\Box\AWS cloud storage share?
    Sign in verify the user login then collect reports there.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  10. Console option to view if endpoint needs restart

    It would be convenient for admins and end users if we could see in the "Devices" page within the Sophos Central Console a column that shows if the endpoint needs to be restarted (generally for applying updates.) Furthermore have the option to be able to sort by this column.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tamper Protection Report

    Currently the only way to tell if Tamper Protection has been disabled for a device is Sophos Central is to view the Summary page of each device. My suggestion is to add a column to the existing "Servers" and "Computers" reports (under Logs & Reports -> Endpoint & Server Protection) that indicates whether or not Tamper Protection is enabled.

    30 votes
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    5 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  12. SAML login support for cloud console

    This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

    70 votes
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    17 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  13. .msi file installer for Sophos cloud

    Good morning,

    I was told that Sophos can create a .msi file installer for Sophos Cloud by raising a case here. We need a .msi file to add to our builds in SCCM. Can you please create one for us?

    Please see the email below by the advisor.

    "Hello Yusuf,

    This is regarding case id - 7560289

    Unfortunately we don't have .msi files for our installers due to the way they are coded for each customer. If you would like to request that we make MSI installers available for download then please do raise a feature request for this: https://www.sophos.com/en-us/support/feature-requests.aspx

    13 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sophos Central Report Timezone

    This is a feature request for settings to be added for the configuration of the time zones in Sophos Central's Reporting capability. The reports are currently based on the UTC timezone. As a result, the times recorded in the reports are different to the ones recorded on the Central Dashboard.

    13 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create a way to uninstall Hitman Pro from servers using the Sophos Central console.

    Since Hitman Pro was part of an update to sophos server protection, we have had issues with utilization being high on the servers. Would like to be able to uninstall Hitman Pro without affecting the other server protections provided by sophos central.

    8 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  16. Deletion of Central Accounts

    If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

    a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
    b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
    c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

    79 votes
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    Under Review  ·  7 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  17. Central/Cloud Exclusions - Export-Import

    Please add the functionality to export personalized exclusions for servers and users/clients and then the ability to re-import them on a different server (group) or users.
    In order to facilitate batch export-import of long exclusion lists.

    29 votes
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    10 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  18. Expand MODEL and ID field in Peripheral Control Exemptions to show full length Device ID & Model

    In the 'Add Peripheral Exemptions' section, there should be an ability to re-size and make bigger (both the actual window and also each column) to ensure that we can see the exact models that we will be allowing. We have multiple pieces of hardware that have very similar Model and ID numbers but some are allowed and some are blocked for certain groups, and currently because the columns are so narrow, it is difficult to determine which is which.

    19 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  19. 11 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  20. Create an option to clear the Policy Violations Blocked Report detail

    Configure a way to acknowledge and or clear the Policy Violations Blocked Report detail, so that it no longer shows as a Violation.

    9 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
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