Adding a customizable dashboard to Sophos Central Admin would give administrators the option add the widgets that they need for their daily work routine on the first page that they see when logging in. Beside the already available widgets (customizable) additions from the report section would be nice. A Reset to Default functionality should also be provided.

We would like to be displayed it so that we can see what has been updated in Central.

Currently there is not a way to safe-list files based on certificate or MD5 hash unless Sophos has detected it in the environment and blocked it.
We should be able to upload certificates or files to the Sophos cloud and tell it to make sure not to quarantine those.

This would make things like deployments smoother as well as clients migrating from other solutions where they have already gone through safe-listing exercises smoother.

Able to backup Sophos Central Endpoint and server protection policies/ configuration

Backup is so important :)

Currently only the base policies can modify and push by enterprise admin to sub-estates/tenants.

It would be helpful for enterprise admin to create different policies for different sub-estates, especially if you don't want to have admins on sub-estate (e.g. you only want to assign helpdesk on tenants).

Almost all central or cloud consoles for competing AV products have the ability to remotely remove/uninstall agents from a workstation. There are command line functions that can be used directly from a workstation to do this and you can reinstall the product if already partially installed, so it would seem like a VERY simple change to implement an uninstall function.

This function is helfull to remove quicly solved alert notification by accesing in admin panel. In some cases, always having to login to the console to reset the alerts is very time consuming.

In central console, Display private and public IP address both so that administrator can understand where endpoint client is.

Please make it possible, to prioritize the different 2nd Factor Auth options. I use SMS token also as TOTP. I want to use TOTP as primary variant, but Sophos uses the SMS option every time as the first option. If i want to use TOTP, i have to manually switch the login method for this one time.
Please implement a function, that i can prioritize the different mechanisms.

Generate a report of all peripheral exemptions that have been made.

Scan Now option is there but Stop Scan is not. it should be there it's basic feature of Endpoint

Out many clients are asking for that feature.

What about Automatic Exclusion / full support for Exchange 2019 ?
-it's (GA) been out for over a year..

ETA ?

For organizations with regional IT teams, it would be helpful if email alerts could be configured beyond just severity, product and category. For example, it would be useful if email alerts could be sent for events pertaining to a specific group or groups of computers. It would allow IT teams to only receive alerts for machines that they are responsible for. Alternatively, regex or string matching criteria would be super useful (more flexibility).

Thank you for your consideration,

Albert

We would like the ability to separate different threat types (PUA, Malware, Adware, etc.) and then be able to select an action to take on these individually (Remove, Quarantine, email alert, etc.) As of right now there is no way to treat any of these differently or define how to mitigate the risk.

When adding files, websites and applications from scanning for threats,
it would be great to have another field or 2 so that the Sophos admin can enter when exclusions are being added and a description for the reason why (i.e. internal helpdesk ticketnumber)

Central Cache Alerts - Unable to be alerted via email when a Cache has not udpated for a period of time.

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