Currently, when enabling the setting to require MFA for all admins, it breaks the AD Sync tool. The only way around this is to manually add Admins to the list required to use MFA. This is a potential security issue as it is easy to forget to do this. I would like to see a feature added where MFA can be set to required for all admins, but the ability to add an exception for instances such as the account used for AD Sync. Thanks

Put a PAUSE button on the Central Endpoint scans! When it is scanning it makes using the computer next to impossible with high resource usage. All applications are slow to respond, if at all. Sometimes need to use the computer during a scheduled scan--no choice now but to Cancel the scan. Unfortunately Sophos has not provided an option to rescue his work. All other antivirus and anti-malware software have PAUSE buttons. Why not Sophos? Sophos theme is security made simple. So pls do not complicate. Need a button pls.

We're constantly having hosts that have a status of red because Sophos is falsely reporting that "Running malware in quarantine or cleanup failure" Can we fix this or have an automated process to delete the events.db?

more than half the tickets I get from our enterprise console are the need for reboots, please reconsider adding this feature and/or read the comments from other frustrated users of your software. Or even offer the ability to force a reboot after 1 week. Something besides sticking your head in the sand.

It would be very convenient if administrator has the option to add a note to device for reference purpose.

Please allow users to specify a custom report range for the excellent Hero report.

Need to be able to see the protected servers with a list that shows more details. Agent Version, Component Versons. Customize Lists.

Need to add a report to produce a detailed server list and installed component versions.
THIS IS AN AUDITING REQUIREMENT - KPMG!

Thanks.

When a PC has the Endpoint Protection Client deployed via Sophos Cloud, if the client has issue or is out of date, there is no visual prompt on the Sophos shield icon in the notification area. You have to open the client and then click about, to see when a client last updated.

When we used to use Sophos Enterprise Console, the Sophos icon in the notification area would have a red cross overlaying the icon, notifying the user of a problem

Scan ALL Computers from Central

would be nice to be able to see more lockdown events than 24 hours and also to be able to search/filter by date range. Also, why cant we get email alerts when lockdowns happen?

Currently, Event Reports only do 6 months of reports and gets sent via email.
I would love to generate .pfd's of all my reports but our attachment limit via email is 10MB

Could you not allow or link a URL to a Sharepoint\Dropbox\Box\AWS cloud storage share?
Sign in verify the user login then collect reports there.

It would be convenient for admins and end users if we could see in the "Devices" page within the Sophos Central Console a column that shows if the endpoint needs to be restarted (generally for applying updates.) Furthermore have the option to be able to sort by this column.

This is a feature request for settings to be added for the configuration of the time zones in Sophos Central's Reporting capability. The reports are currently based on the UTC timezone. As a result, the times recorded in the reports are different to the ones recorded on the Central Dashboard.

Since Hitman Pro was part of an update to sophos server protection, we have had issues with utilization being high on the servers. Would like to be able to uninstall Hitman Pro without affecting the other server protections provided by sophos central.

In the 'Add Peripheral Exemptions' section, there should be an ability to re-size and make bigger (both the actual window and also each column) to ensure that we can see the exact models that we will be allowing. We have multiple pieces of hardware that have very similar Model and ID numbers but some are allowed and some are blocked for certain groups, and currently because the columns are so narrow, it is difficult to determine which is which.

Migration Tool for Mac devices:

Currently about to start migrating on-premise Sophos Endpoint Protection server/users to Sophos Central. Problem - migration tool works for Windows only...but not for Mac devices.
We have a large number of Mac devices and the use of the migration tool to assist in mass deployment for Mac devices would have been "invaluable" for this task.
Please can the existing Migration tool be extended to also select Mac devices and migrate.

Configure a way to acknowledge and or clear the Policy Violations Blocked Report detail, so that it no longer shows as a Violation.