Would like to see the MAC Address listed on the Devices tab as well as to be able to export to a CSV file. This would be extremely helpful to those of us managing networks of 4000+ devices. I believe this information must be captured in the Sophos servers so I can't imagine it would be that hard to include in the Device information.

We're constantly having hosts that have a status of red because Sophos is falsely reporting that "Running malware in quarantine or cleanup failure" Can we fix this or have an automated process to delete the events.db?

It would be very convenient if administrator has the option to add a note to device for reference purpose.

Need to be able to see the protected servers with a list that shows more details. Agent Version, Component Versons. Customize Lists.

Need to add a report to produce a detailed server list and installed component versions.
THIS IS AN AUDITING REQUIREMENT - KPMG!

Thanks.

When a PC has the Endpoint Protection Client deployed via Sophos Cloud, if the client has issue or is out of date, there is no visual prompt on the Sophos shield icon in the notification area. You have to open the client and then click about, to see when a client last updated.

When we used to use Sophos Enterprise Console, the Sophos icon in the notification area would have a red cross overlaying the icon, notifying the user of a problem

Scan ALL Computers from Central

would be nice to be able to see more lockdown events than 24 hours and also to be able to search/filter by date range. Also, why cant we get email alerts when lockdowns happen?

Currently, Event Reports only do 6 months of reports and gets sent via email.
I would love to generate .pfd's of all my reports but our attachment limit via email is 10MB

Could you not allow or link a URL to a Sharepoint\Dropbox\Box\AWS cloud storage share?
Sign in verify the user login then collect reports there.

It would be convenient for admins and end users if we could see in the "Devices" page within the Sophos Central Console a column that shows if the endpoint needs to be restarted (generally for applying updates.) Furthermore have the option to be able to sort by this column.

Currently the only way to tell if Tamper Protection has been disabled for a device is Sophos Central is to view the Summary page of each device. My suggestion is to add a column to the existing "Servers" and "Computers" reports (under Logs & Reports -> Endpoint & Server Protection) that indicates whether or not Tamper Protection is enabled.

This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

Since Hitman Pro was part of an update to sophos server protection, we have had issues with utilization being high on the servers. Would like to be able to uninstall Hitman Pro without affecting the other server protections provided by sophos central.

This is a feature request for settings to be added for the configuration of the time zones in Sophos Central's Reporting capability. The reports are currently based on the UTC timezone. As a result, the times recorded in the reports are different to the ones recorded on the Central Dashboard.

If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

Please add the functionality to export personalized exclusions for servers and users/clients and then the ability to re-import them on a different server (group) or users.
In order to facilitate batch export-import of long exclusion lists.

In the 'Add Peripheral Exemptions' section, there should be an ability to re-size and make bigger (both the actual window and also each column) to ensure that we can see the exact models that we will be allowing. We have multiple pieces of hardware that have very similar Model and ID numbers but some are allowed and some are blocked for certain groups, and currently because the columns are so narrow, it is difficult to determine which is which.

Migration Tool for Mac devices:

Currently about to start migrating on-premise Sophos Endpoint Protection server/users to Sophos Central. Problem - migration tool works for Windows only...but not for Mac devices.
We have a large number of Mac devices and the use of the migration tool to assist in mass deployment for Mac devices would have been "invaluable" for this task.
Please can the existing Migration tool be extended to also select Mac devices and migrate.