Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. Allow application and scanning white-listing to include a hash validation requirement.

    When using white-listing an application/file, can we add the ability for the application check to require matching a SHA-hash and filename, rather than requiring just a specific file name. This way known-good tools that are widely distributed can be safely excluded without risk.

    2 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  2. Scan on removable device connected

    in Italy it is mandatory for institutions to use endpoint control software with automatic scanning of removable peripherals upon plugging in (ABSC 8.8.1 - minimum security measures defined by agid - Agenzia per l'Italia Digitale). I did not find this feature in the sophos endpoint protecion; this could strongly limit the use of sophos in Italian institutions

    1 vote
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  3. customize the alert email format

    To add in a feature to customize the from: alert email format which we are receiving from Sophos Server (i.e sophos.admin@company.com)

    1 vote
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  4. bug submission

    I had installed the free home version on my imac. Last week started getting connect failures when trying to load amazon.com in my Chrome browser. It always timed out and even though I could ping amazon, it would not connect. I un-installed spophos and I was then able to connect to amazon with no issue, quickly! You need to allow a bug report generator for these issues WITHOUT uninstalling or logging in. Make it a menu itme from the sophos menu bar without leaving the app. Thanks, Greg

    3 votes
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  5. Sophos Home for Linux and IoT Devices

    One of the biggest solutions that is missing from Sophos lineup on the consumer vs cloud for SMB market is a Linux Home agent. This doesn't need to be anything more than what is on the MacOS versions. For instance, there are tons of home users that have ARM-based Chromebooks or Linux OS on Rasperberry Pi units, why not consider an easy port for your same client base?

    1 vote
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  6. Improve documentation for excluding on-access folders

    Documentation says to specify a path to exclude as:

    C:\my_own_data

    but doing so gives an error "Ungültige Daten eingegeben", "Dies ist kein gültiger On-Access-Ausschluss"

    Using

    C:\my_own_data\

    works (mind the trailing slash).

    Please update your documentation!

    Thanks.

    1 vote
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  7. Authorize Website range IP in Antivirus and HIPS

    We would like to know if there is a way to allow an IP range in the "Allowed Websites" section in the Antivirus and HIPS Policies.

    Today we put the IPs one by one.

    Can we put them in 172.16.30.0/24 or 172.16.30.180-172.16.30.188 ?

    2 votes
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  8. Create Outlook Plug In that scans attachments

    Need an outlook plugin similar to ESET to account for old emails that weren't scanned when sent.

    2 votes
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  9. Application Directory in Client Firewall Log Viewer

    When browsing the Sophos Client Firewall Log Viewer there is a column for the "Application" that is being blocked. It would be VERY HELPFUL to have..

    1. A column with the application location
    2. Be able to right click on the application name, that is being blocked, and click "Open File Location"

    This would save a tremendous amount of time in searching for the file location when you need to add that file to the trusted applications in the Firewall Configuration.

    1 vote
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  10. Be able to classify certain alerts, such as a medium 'Reboot required after software update' as informational.

    Be able to classify certain alerts, such as a medium 'Reboot required after software update' as informational.

    24 votes
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  11. Filter youtube videos

    Plumas Charter School would like the option to filter Youtube instead of completely blocking like the Web Gateway capability.

    1 vote
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  12. time change

    Currently, with Sophos Endpoint Protection Advanced you can set up Web filtering policies in Sophos Cloud/Central and have them apply at specific times throughout the day. However, if the user is able to edit the system's date and time they can put their computer into the time range where the policies are more favorable. I know this is something that you can implement through Windows AD GPO, but it seems to be a glaring issue if they are able to bypass security policies by changing the system time.

    1 vote
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  13. Computer Group reporting functionality

    Why can you create computer groups in the portal, but are unable to run a simple report to see all the devices in the groups that were created?

    Further more, why is there not a way to run a report to see what computers have the "Intercept X" software applied?

    8 votes
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  14. Service Startup Timeout Adjustment

    Allow the ability to adjust the threshold time for the "One or more Sophos services are missing or not running" alert.

    Many times I have investigated this alert, only to find that the machine had just rebooted, and the services were in the middle of starting up when Sophos generated the alert. By the time I got to the machine, all the services were running and apparently healthy.

    Being able to adjust the timing of this alert will save us having to chase down false positives.

    3 votes
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  15. central installer server check

    Sophos Central Installer checks server availability. Somehow that check was passing during last week's outage when Sophos servers were not able to complete installation and protection. The installer's checks should verify that all resources are available for protection to succeed, so that the installer is not able to uninstall existing protection and *then* fail, leaving endpoints unprotected. Moreover, Sophos needs a switch to flip to force this check to fail the next time they have a catastrophic outage like they did 11-14 July.

    11 votes
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  16. Services restart time

    The alert "Some Sophos services not running" happens a lot because of a service failure, particularly the Device Encryption Service. The system attempts to restart those services, but the restart attempt often times out because it is set to restart too soon. The tech support rep I just spoke to suggested changing the restart time from 1 minute to 5. *This should be the default*, not something we set manually. Often the services restart fine when performed manually.

    2 votes
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  17. Allow to Define CPU Usage for Endpoint

    Maintain the CPU threshold then we can define the percentage of CPU utilisation while scheduled scanning .

    5 votes
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  18. User Events Holding Greater than 90 days

    We are in need of accessing events greater than 90 days. 180 days would be more suitable. That way we don't have to download events 4 times a year. When instances arise that we need tracking, it's typically past the 90 period.

    I know this was requested once, and Declined. I feel for security and tracking reasons, this is a needed modification.

    1 vote
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  19. Add a description possibility with the computers

    We would like to have a possibility to add a description to the devices and especially the computers

    2 votes
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  20. 'Resolved' notifications and notification IDs

    Please provide notifications when issues are resolved.
    As partner we get a lot of notifications of services not running and when we log in to the various Admin portals of our customers we notice that the issues are mostly resolved within one minute. The causes an inefficiency in our workflow.

    For this to work every notification should contain a unique Notification ID so that both notifications can be linked.

    3 votes
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