Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. Machines not being able to contact Sophos Central

    Can the App Dev Team write or come with a script to where when a client machine has been accidentally removed from Sophos Central and the client cannot contact central that the script can uninstall client and or remove tamper protection from the client machine which in turns allow the IT Admin to reinstall the client over again so the machine can communicate with Central again. The process you all have now is time consuming especially If the client machine is at a remote site and the IT Admin is not in front to the machine to perform its administrative…

    2 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tamper Protection for Sophos Home

    I just want Tamper Protection to be implemented into Sophos Home products. I suggest this because I have recently found out that all Sophos home modules can be terminated just by using Task Manager. This tells me that Sophos Home can be easily disabled by anyone, including unwanted attackers and malware.

    6 votes
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    3 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bring back the ability for standard users to schedule scans on Mac

    After the February 2018 update, standard users on macs lost the ability to schedule scans for themselves. This means that my department now have to set up a dozen scan preferences in the admin console since we have people working 24/7 across hundreds of computers and whenever a particular computer is not in use varies considerably.

    It would be a lot easier for all concerned if we can go back to one scheduled scan and letting users pick another convenient time like when they are at lunch.

    The ability to schedule scans was one reason we picked Sophos since most…

    4 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  4. linux endpoint client

    Apparently, Sophos does not currently have, and (per support) no plans for a Linux Endpoint client that works with Sophos Central. We have numerous Linux End User Laptops that we cannot support via Sophos Central because of this.

    3 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  5. agent versions

    Agent Versions. Currently it is difficult to see whether a client computer has the latest agent installed or not. You haven't to go into each client details to check the update button and information next to it. It would be really useful if there was an easy way to view which agents were not on the latest version.

    3 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow application and scanning white-listing to include a hash validation requirement.

    When using white-listing an application/file, can we add the ability for the application check to require matching a SHA-hash and filename, rather than requiring just a specific file name. This way known-good tools that are widely distributed can be safely excluded without risk.

    3 votes
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  7. Be able to classify certain alerts, such as a medium 'Reboot required after software update' as informational.

    Be able to classify certain alerts, such as a medium 'Reboot required after software update' as informational.

    25 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  8. Exclude Processes on Mac

    It is currently not possible to exclude processes from scanning on Mac computers. This seems like it should be basic functionality to achieve parity with Windows clients. It has all of the same use cases as Windows does for wanting to exclude a process from scanning.

    3 votes
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  9. Game Mode

    Sophos Home:

    It would be great if there was a game mode switch in the cloud interface that temporarily disables all shields or something to disable the services. Adding exceptions to every game server isn’t very practical, especially for end users, who don’t know how to use netstat to look up what servers each game is connecting to.

    1 vote
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  10. Improve documentation for excluding on-access folders

    Documentation says to specify a path to exclude as:

    C:\my_own_data

    but doing so gives an error "Ungültige Daten eingegeben", "Dies ist kein gültiger On-Access-Ausschluss"

    Using

    C:\my_own_data\

    works (mind the trailing slash).

    Please update your documentation!

    Thanks.

    2 votes
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  11. central endpoint client reboot indicator

    Can you make the Sophos central endpoint client systray icon flash yellow when the client requires a reboot - the end users are not prompted to reboot unless they open the client status page (which they do not !!!!).

    11 votes
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  12. mac

    With Sophos Anti-Virus client for Mac version 9.6.2 a new app has appeared in the /Applications folder, namely "Remove Sophos Endpoint". This update was download from Sophos onto our on premise Sophos Management Server and is being distributed to our clients. Along with many Mac admins around the world I am amazed that Sophos have moved this app from the one that is usually found in the "/Library/Sophos Anti-Virus" folder into the main Applications folder, especially when it is listed alphabetically above the Sophos A-V client app. Deleting the app doesn't work as it reappears at the next update, unless…

    16 votes
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    2 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix the uninstall of Sophos Antivirus so that it uninstalls ALL registry keys it installs as well as the folder structure in Windows.

    Fix the uninstall of Sophos Antivirus so that it uninstalls ALL registry keys it installs as well as the folder structure in Windows.

    It's quite annoying that your application cannot cleanup and uninstall the very software it installs.

    19 votes
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  14. time change

    Currently, with Sophos Endpoint Protection Advanced you can set up Web filtering policies in Sophos Cloud/Central and have them apply at specific times throughout the day. However, if the user is able to edit the system's date and time they can put their computer into the time range where the policies are more favorable. I know this is something that you can implement through Windows AD GPO, but it seems to be a glaring issue if they are able to bypass security policies by changing the system time.

    2 votes
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  15. Add firewall endpoint protection back!

    Please add the firewall back into the new sophos central agent. Currently we already have this in place on all our corporate laptops and now we are migrating endpoint protection to sophos central..this is not currently available and has rather been removed...resulting in our endpoints not having no firewall endpoint protection. If we already have this using on premise why on earth would this be removed. Please add this back in ASAP. About to start migratung..but can't.

    4 votes
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  16. Application Directory in Client Firewall Log Viewer

    When browsing the Sophos Client Firewall Log Viewer there is a column for the "Application" that is being blocked. It would be VERY HELPFUL to have..

    1. A column with the application location
    2. Be able to right click on the application name, that is being blocked, and click "Open File Location"

    This would save a tremendous amount of time in searching for the file location when you need to add that file to the trusted applications in the Firewall Configuration.

    1 vote
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  17. Sophos Migration Tool for Mac devices

    Migration Tool for Mac devices:

    Currently about to start migrating on-premise Sophos Endpoint Protection server/users to Sophos Central. Problem - migration tool works for Windows only...but not for Mac devices.
    We have a large number of Mac devices and the use of the migration tool to assist in mass deployment for Mac devices would have been "invaluable" for this task.
    Please can the existing Migration tool be extended to also select Mac devices and migrate.

    4 votes
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  18. Sophos Central Backup

    Can we expect backup for all the cloud configurations,for all policies and settings, so that we can restore to a previous point in time whenever required.

    18 votes
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    4 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  19. Progressbar in New Endpoint GUI

    Lately we noticed that the new gui does not use a progress bar when a scan has been started. Is it possible to let the new gui display a progress bar?
    It is unclear for us and end customers if something is happening …

    7 votes
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  20. Services restart time

    The alert "Some Sophos services not running" happens a lot because of a service failure, particularly the Device Encryption Service. The system attempts to restart those services, but the restart attempt often times out because it is set to restart too soon. The tech support rep I just spoke to suggested changing the restart time from 1 minute to 5. *This should be the default*, not something we set manually. Often the services restart fine when performed manually.

    2 votes
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