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Custom Alerting request

We our a large partner servicing many clients. We need the ability to customize what email address alerts are sent to. Additionally, we need the ability to "tune" the level of the alert. Often we find HIGH alerts are false positive. Items like "policy compliance", or "real-time protection disabled" will come in as HIGH and will then self resolve.

We want to be able to control what HIGH tickets are addressed by our NOC staff.

This customization has become very important to us as we scale. Could Alert customization be "fast-tracked" to production?

Respectfully,
Jeff C

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