Ability to delete malware from machines via this dashboard
Sophos Cloud warns us frequently that we have malware that could not be remove, and must be remove manually.
From the Sophos Cloud dashboard we can schedule full scans of machines and other administrative tasks. I'd like to be able to delete malware from machines via this dashboard as well (i.e.: have the dashboard inform the local client, and then the local client complies at some later time and removes the offending file).
Similarly, I'd like to be able to configure a policy item that auto-deletes malware from a machine when discovered.
How will this new feature address your business requirements?:
Currently we spend a large number of hours of IT helpdesk time manually logging in to machines to remove malware that Sophos identifies. This would save us many hundreds of hours of labour every month.
How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:
Rated 3. Not currently a showstopped, but the potential upsides in saved time and effort are substantial.